Paizocon ticket transfer

I had bought tickets to Paizocon months ago with the intent to transfer one to my wife. She finally made a Paizo account tonight but I can't figure out how to transfer the ticket to her. Her account handle is CiscoP and I need to transfer one of the two tickets I still have.

Help please.

Thank you
Chris

Go to your account. You'll find a section for My E-Tickets. Select Manage E-Tickets and choose to transfer one of the tickets you have. Enter her ID and it will search for her Paizo account. I'd call customer service if there is any question about whether you're transferring it to the correct account.

Hello Chris P,

TomParker has got it right. If you run into any complications while transferring the ticket, please let us know. Thank you!

I did that already for one of the tickets for my kid. Now when I click transfer it automatically puts in my kids user name and won’t let me change it to my wife’s for the other ticket.

This is a known issue. Cancel and retry until it clears out, try clearing your browser cache or using a different browser, or transfer to your kid's account and then transfer from there to your wife.

Hello Chris P,

TomParker is correct again. This is a caching issue with the website. Cancelling and trying again, or using a different browser should fix the issue.

Switched browsers and then cancelled four times but finally got it. Thank you both.