Is 2338250 shipping with 2309091?


Customer Service

Grand Lodge

It doesn't look like is but wanted to check. 2338250 contains some holiday presents so I was hoping it would ship with my December subscription order. I placed it in my sidecart on December 2nd.

Thanks, Mike

Lantern Lodge Customer Carebear

When we processed orders back on Thursday the 6th, our system checked to see when the items in your sidecart were expected to arrive. Since they were not planned to arrive within the time we estimated shipping your subscription order, they were not combined and instead, remained in your subscription shipment.

Unfortunately the items in question are having a difficult time coming in. 301 is on its way now from our distributor and if you'd like I can move it to ship by itself since you subscription has already been shipped in our system. I'm checking in to see if there are any specific issues with 300 , but I may or may not get more details.

thanks
sara marie.

Lantern Lodge Customer Carebear

It looks like our distributor doesn't have 300, although it was listed as available in their system. Do you want us to cancel both 300 and 301 or would you like us to still ship 301?

~sara marie

Grand Lodge

Please still ship 301. It can wait for my January subscription. Thanks!

Lantern Lodge Customer Carebear

300 has been cancelled and 301 should ship with January!

Community / Forums / Archive / Paizo / Customer Service / Is 2338250 shipping with 2309091? All Messageboards
Recent threads in Customer Service