Sara Marie Customer Carebear |
When we processed orders back on Thursday the 6th, our system checked to see when the items in your sidecart were expected to arrive. Since they were not planned to arrive within the time we estimated shipping your subscription order, they were not combined and instead, remained in your subscription shipment.
Unfortunately the items in question are having a difficult time coming in. 301 is on its way now from our distributor and if you'd like I can move it to ship by itself since you subscription has already been shipped in our system. I'm checking in to see if there are any specific issues with 300 , but I may or may not get more details.
thanks
sara marie.
Sara Marie Customer Carebear |