paizo.com Gift Certificate

GiftCertificateProduct

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Add $50 $50.00

Add $25 $25.00

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Purchase paizo.com gift certificates for friends and family!

Gift certificates are redeemable for store credit which may be used to purchase anything we sell at paizo.com, excluding other gift certificates.  That's more than 20,000 gaming products!

You may create a gift message for each gift certificate.  You can choose to provide your name or remain anonymous.

You can choose to have gift certificates delivered to existing paizo.com customers—you'll need to specify their Avatar Name.  They'll be sent an e-mail with your gift message (if any), and a link to their My Gift Certificates page where they may optionally print out a copy of their gift certificate, including your message.

If you don't specify an existing paizo.com customer, the gift certificates will appear on your My Gift Certificates page.  Gift certificates purchased in this way include a claim code that the recipient will redeem—treat this code securely, as if it were cash or a credit card number!   You may download and print a gift certificate to deliver yourself—you'll need Adobe Reader or another PDF viewer to do so.  (We do not print and mail gift certificates.)   (Once the gift certificate has been redeemed by the recipient, it will no longer appear on your My Gift Certificates page though the details of your purchase will still be available as part of your Order History.)

Gift certificates cannot be redeemed for cash.  Unused store credit cannot be transferred or redeemed for cash.  If an order exceeds the amount of available store credit, the balance must be paid with a credit card.

Are there errors or omissions in this product information? Got corrections? Let us know at store@paizo.com.

PZOGIFT0025


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Liberty's Edge

Pathfinder Adventure Path Subscriber

Cool!

Grand Lodge

Adventure Path Charter Subscriber; Pathfinder Campaign Setting, Companion, Modules, Roleplaying Game, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Roleplaying Guild Subscriber
Mothman wrote:
Cool!

Awesome!


Just in time. My list was a little too short.


I'd like to suggest $10 and $20 gift cards. Small gifts have their place too!

Paizo Employee Chief Technical Officer

Nicodemis Finch wrote:
I'd like to suggest $10 and $20 gift cards. Small gifts have their place too!

You can also select your own denomination from $5 to $500!


Why is the Gift Certificate's checkout wanting to charge Sales Tax? If you pay sales tax when buying the gift and on when the person receiving the gift uses it - you pay sales tax twice. It also means Paizo may be double paying B&O taxes on gift certificates!

Edit - referring to Washington State Sales tax.


I purchased a certificate 10 minutes ago. The transaction shows up on my account page, but not on my gift certificates page. The credit card company shows that the transaction is pending. Is there merely a delay or is there an actual problem?


Pathfinder Adventure Path, Campaign Setting, Companion, Modules, Roleplaying Game, Starfinder Adventure Path, Starfinder Roleplaying Game, Tales Subscriber; Pathfinder Comics Subscriber
NoncompliAut wrote:
I purchased a certificate 10 minutes ago. The transaction shows up on my account page, but not on my gift certificates page. The credit card company shows that the transaction is pending. Is there merely a delay or is there an actual problem?

It has been a problem for the last month or so. Just let the customer service people know about it and they will add it to your store credit...or whatever other fix you may need.

Paizo Employee Customer Service Dire Care Bear Manager

NoncompliAut wrote:
I purchased a certificate 10 minutes ago. The transaction shows up on my account page, but not on my gift certificates page. The credit card company shows that the transaction is pending. Is there merely a delay or is there an actual problem?

Looks like Sharaya was able to address your email earlier.

We're hoping to have this issue in general resolved Soon™.

thanks
sara marie

Shadow Lodge

Hmmm, how is this supposed to work? I bought one a few days ago so i didn't have to keep doing a 4 dollar order for PFS scenarios, but I didn't get a code, and the new one isn't showing up under my account or my gift certificates.

Paizo Employee Paizo Customer Service Algorithm

Thanks for checking in with us BigNorseWolf,

I was able to get the store credit to apply to your account, you should now find it available for use. :)

- Erik Keith


Paizo Charter Superscriber; Starfinder Charter Superscriber

A bigger question is "why don't the confirmation emails send the gift certificate code?"

Because of the bug (which has been present for what, a month or more? A long time in any event) if you buy a gift certificate it's *impossible* to redeem it, since the only place the code is visible is on the web.

Can we get the certificate code added to the email that's sent when you buy a certificate?

Seriously. Gift certificates have gone to /dev/null for at least two months now (I stopped going back in the posts when I hit the beginning of May) ... is anyone actually looking at this? I would think it would be kind of important.

Liberty's Edge

Pathfinder Adventure Path, Starfinder Adventure Path Subscriber

Just so I'm not missing anything important...

You *can* buy a gift certificate, and then redeem it yourself, right? If you want store credit?

Sovereign Court

Yes Samy. I can confirm and done it many times.


We just had an update and I believe you will find Gift Certificates working much more as intended now. Should you encounter any problems, let us know in the website feedback forum.

Silver Crusade RPG Superstar 2014 Top 16

I'm having the same issue as BigNorseWolf, I ordered a gift cert yesterday and I can't seem to find the code to redeem it anywhere. Can I get some help with this?

Development Manager

The email you received should contain a link. Click on that link to get the redemption code.

Silver Crusade RPG Superstar 2014 Top 16

Nope, the only link in the e-mail that I got is the one that goes to the general gift certificates page.


Paizo Charter Superscriber; Starfinder Charter Superscriber
Cort Odekirk wrote:
The email you received should contain a link. Click on that link to get the redemption code.

The email I just got was exactly the same as all the previous ones. Here's my email:

customer.service@paizo.com wrote:

Order 3180618

Submitted Wednesday, July 02, 2014 10:13 AM
Status Complete
Purchaser Burt Smith
Subtotal (1 item) $X
Order Total $X
Payments
Today Digital purchase Visa **** **** **** $X
Digital Purchases
paizo.com Gift Certificate $X X X
Paizo Publishing, LLC

There's a link, but it just goes to the purchase gift certificate pages like it always used to.

I looked at the e-mail source, but don't see any evidence of anything being missing.


Paizo Charter Superscriber; Starfinder Charter Superscriber

Someone else will have to do the next test, I just pre-purchased my gift certificate for August :)


Pathfinder Adventure Path, Campaign Setting, Companion, Modules, Roleplaying Game, Starfinder Adventure Path, Starfinder Roleplaying Game, Tales Subscriber; Pathfinder Comics Subscriber

I will do a test at the end of the week.

Dark Archive

I just wanted to add I had a.problem about a month ago on a friday night. I gave my friend cash to use his credit card to buy a gift certificate because I wanted to buy PDFs. I use to buy prepaid cards but got tired of paying a fee, I made a.personal life choice to try to avoid ever using regular credit cards and easily fall into debt. I know I am being extreme but I am pleased with the results. So we did not get a redemption code and doubted we could get customer service on the weekend as those are not in there listed hours. On Monday, they handled us admirably. I am nit discouraged by this and will use the same technique again when the credit runs out. Another time a prepaid card with a balance above my order wad a problem. I encountered a few bumps in the road, but their customer service always took care.if me!

Paizo Employee Paizo Customer Service Algorithm

cartmanbeck wrote:
Nope, the only link in the e-mail that I got is the one that goes to the general gift certificates page.

You should now see the store credit available for your use. It looks like the order was placed before the new coding went live.

Silver Crusade

Pathfinder Adventure Path Subscriber

Wait, wait, this thread serves an additional, very important, purpose.

AM I TO UNDERSTAND THAT PAIZO HIRED CORT "CRAZY MOUSTACHE" ODEKIRK?

Development Manager

3 people marked this as a favorite.

1. Yes, and that's "super fantastic mustache" thank you very much :).

2. On the gift certificates I should have been more specific. The link takes you to the process description for Gift Certificates. To get your redemption code go to "My Account" on the top header bar and look in the Gift Certificate section. There should be a button to "View, Print or Redeem Gift Certificates". Click that and you'll be taken to a page that should include a "Purchased Gift Certificates" section. Your redemption code will be there.

This assumes you didn't specify a recipient. If so, they should receive an email with a link to their "My Gift Certificates" page, at which point everything works like above.


Pathfinder Adventure Path, Campaign Setting, Companion, Modules, Roleplaying Game, Starfinder Adventure Path, Starfinder Roleplaying Game, Tales Subscriber; Pathfinder Comics Subscriber

Well it now works. :)

Though I am kinda of disappointed that I won't have to do weekly requesting aid from the CS people. They are pretty nice people.

Grand Lodge

Pathfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Roleplaying Guild Subscriber

I haven't yet figured out how to send a gift certificate to someone else. I really need the info today, it's his birthday.


Adventure Path Charter Subscriber; Pathfinder Comics Subscriber; Pathfinder Legends Subscriber; Pathfinder Tales Subscriber

Can't do anonymous anymore? *sad*

I'm sure LazarX figured it out, but (currently) to send gift certificate to someone else you click on the "Digital Gifts" tab at checkout (after adding the cert to cart), and then you need the messageboard alias (or possibly email) to locate your recipient.

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