First gamers complained they were too liberal in the changes and what they did with 4E. I really don't blame Wotc for being conservative. Given how rpgs are not as popular as before and comptetion from other forms of entertainment. Better to be safe imo. As for releasing stuff and hope it sells Paizo is doing the same thing imo. When PF was first released they did not release as many books. Once it took off we have a bunch of stuff that comes out every month.
But for some, the mechanical choices were paralyzing or otherwise unwanted. They didn't want to wade through lots of options and stuff and they just wanted to sit down and play. Can't really blame them other than their desire to NOT want a robust option system yet desire the "best" options that were there.
Seconded. Players want to make characters asap. If it means less choices than so be it. I don't agree with that type of philosophy yet understand it.