|
|
||||||||||||||||||
| Paizo Pathfinder® GameMastery® Planet Stories® Paizo Games | |||||||||||||||||||
| About Paizo Messageboards News Paizo Blog Help/FAQ | |||||||||||||||||||
|
|||||||||||||||||||||||
|
January is going to be an exciting month as we roll out and ship the first item in the Pathfinder Battles subscription! . Here is a break down of the January subscriptions: Early January
Important information for Battles Subscribers who have chosen 'Never Hold Anything': Battles Subscribers who have chosen "Hold For Monthly Shipment" follow the text for the Mid January Subscription items.
This only applies to Battles subscribers who have chosen to "Never Hold Anything" for their subscription shipping option. We will be setting up Battles Subscription orders on Tuesday, January 3rd! This process sets up an order with the subscription items (Heros & Monsters case plus Black Dragon booster) as well as any items in your sidecart that are ready to be shipped and authorizes the payment method. When our system has set up your order it will automatically generate an email to you saying "In the next week or so, we're expecting to ship <insert name of product>, the next volume of your subscription." That email will also indicate if we had any problems authorizing your payment method. You will receive your Encounter Pack discount code(s) in the shipping confirmation email when we ship your case(s) of miniatures. We estimate to begin shipping the Battles cases on Wednesday January 4th for customers with just a Battles subscription or who have set their subscriptions to "Never hold anything" If you have items in your sidecart that are ready to ship, they will be processed with this Battles subscription shipment. If you need to change your address, payment method or add/cancel additional items we recommend you do this as soon as possible. When your subscription order is generated by our system please make sure any changes to your address or payment method, have been applied to BOTH the pending order and your subscription(s).
Mid January
If you have any of the above subscriptions we estimate setting up January subscriptions orders on Thursday, January 12th. This process sets up an order with all of the January subscription items as well as any items in your sidecart that are ready to be shipped, and authorizes the payment method. When our system has set up your order it will automatically generate an email to you saying "In the next week or so, we're expecting to ship <insert name of product>, the next volume of your subscription." That email will also indicate if we had any problems authorizing your payment method. If you need to change your address, payment method or add/cancel additional items we recommend you do this as soon as possible. You should note, any pending transactions you see on your payment method are not actual charges, just authorizations. Most banks list these authorizations as pending transactions and often subtract the amount from your available balance, however, we do not charge your payment method and grant your free subscriber PDF(s) until your order actually ships. We estimate that we will begin shipping out January subscription orders Tuesday, January 17th and hopefully wrap up by Friday January 20th. If you need to change your address, payment method or add/cancel additional items we recommend you do this as soon as possible. If your subscription order has already been generated by our system, you'll want to make sure that address/payment method changes have applied to BOTH the order and the subscription(s). You will also want to add items directly to the pending order (rather than the sidecart). Please note when adding items to pending orders: items listed as "will ship from warehouse in 2-6 days" will not delay your subscription order; items with longer "will ship..." estimates mean we have to get that item from our distributor and if you add it to your pending order, it will delay the pending order until it arrives at the warehouse.
It's the most wonderful time of the year: Subscription processing and shipment! The following is the list of December subscription items:
. Adventure Path:
RolePlaying Game:
Pathfinder Campaign Setting:
GameMastery Cards Subscription:
GameMastery Maps Subscription:
If you have any of the above subscriptions (RPG, Campaign Setting, Cards, Maps), we should be setting up your December orders on Thursday, December 8th! When our system has set up your order it will automatically generate an email to you saying "In the next week or so, we're expecting to ship <insert name of product>, the next volume of your subscription." That email will also indicate if we had any problems authorizing your payment method. You should note, any pending transactions you see on your payment method are not actual charges, just authorizations. Most banks list these authorizations as pending transactions and often subtract the amount from your available balance, however, we do not charge your payment method and grant your free subscriber PDF(s) until your order actually ships. We estimate that we will begin shipping out December subscription orders bright and early (Pacific time) Monday, December 12th and hopefully wrap up by Friday December 16th. If you need to change your address, payment method or add/cancel additional items we recommend you do this as soon as possible. If your subscription order has already been generated by our system, you'll want to make sure that address/payment method changes have applied to BOTH the order and the subscription(s). You will also want to add items directly to the pending order (rather than the sidecart).
Now, you may have noticed something missing in the list of subscriptions: the Adventure Path! Unfortunately, Adventure Path #53 will not be shipping until the January subscription shipment. What this means for subscribers: For those with ONLY an Adventure Path subscription:
For those with other subscription(s) and an Adventure Path subscription:
For those with other subscription(s) and no Adventure Path subscription:
If you have any specific concerns about your individual subscriptions, please let customer service know by sending us an email at customer.service@paizo.com or by starting a new thread in the customer service thread. If you have general questions or comments regarding the upcoming December shipment or this thread, feel free to reply here.
Customer Service will be closed to observe the Thanksgiving holiday Thursday, November 24 and Friday, November 25. We will reopen on Monday, November 28.
PaizoCon!!! I hope you all are as excited as we are. This year we have tried to make sure that we have an FAQ for PaizoCon launched at the same time as the announcement. You can check it out here. As we know more information we will update the FAQ.
Hello Subscribers! Today, November 03, 2011, we are going to begin the process for November subscription items.
. Pathfinder Adventure Path
Pathfinder Campaign Setting
Pathfinder Tales
GameMastery Maps
What this means is that if you have any of the above subscriptions, we are going to be starting to set up your November orders today! When our system has set up your order it will automatically generate an email to you saying "In the next week or so, we're expecting to ship <insert name of product>, the next volume of your subscription." That email will also indicate if we had any problems authorizing your payment method. You should note, any pending transactions you see on your payment method are not actual charges, just authorizations. Most banks list these authorizations as pending transactions and often subtract the amount from your available balance, however, we do not charge your payment method and grant your free subscriber PDF(s) until your order actually ships. We estimate that we will begin shipping out November subscription orders bright and early (Pacific time) Monday, November 7th. If you need to change your address, payment method or add/cancel additional items we recommend you do this as soon as possible. If your subscription order has already been generated by our system, you'll want to make sure that address/payment method changes have applied to BOTH the order and the subscription(s).You will also want to add items directly to the pending order (rather than the sidecart). Please note: items listed as "will ship from warehouse in 2-6 days" will not delay your subscription order; items with longer "will ship..." estimates mean we have to get that item from our distributor and if you add it to your pending order, it will delay the pending order until it arrives at the warehouse. TL;DR November subscription orders begin processing today and we estimate shipping will start on Monday November 7th!
I'm not talking about exotic foods or anything, just everyday, mainstream foods you enjoy eating, but when you think about them, kind of freak you out. Mine is surimi (faux crab meat). I love eating it, and in fact, I was just enjoying some straight from the bag, but whenever I think about how it's fishpaste, I get a bit wierded out.
It appears that our processor recently made a change to their database. Due to an error in that process, all merchant names in their database were changed to "DESPINOS TIRE SERVICE MANSFIELD". They do not currently have an ETA on when this will be resolved. However, payments are still coming through to us so it looks like it affects only what the transaction is called, not who it is going to.
We have some really wonderful customers. I've worked in retail for almost 10 years and Paizo customers are the the best. Specifically though, I want to thank the anonymous person who took the time to send Cosmo, Megan and myself individual "thank you" notes. We all came down with a serious case of the warm fuzzies when we opened your notes. So thank you. Thank you very, very much. Your positive feedback means a lot to us. Spoiler:
It's true! I borrowed Gary's old goblin t-shirt and during the We Be Goblins module managed to convince Crystal to let me have the benefit for wearing my "faction" t-shirt.
No pictures of the Tavern Mouslings up yet, but I saw the greens for them at GenCon and here are the blog pictures I posted:
Hey folks! As you may or may not have heard, August 4-7 is GenCon Indy 2011! A large chunk of the staff here heads off to represent Paizo at GenCon, so this week, we're operating on a skeleton crew. This includes the customer service and shipping departments. While still have a few customer service and shipping personnel to keep our operations running, please keep in mind that our response time may slow down a bit during this busy week. Thank you for your patience! Customer Service
Customer Service is here to help and here are some tips to help us help you faster! •Include an order number where relevant. You can find order numbers on your Order History page or in your order confirmation email. •Posts on the messageboards are public—anyone can read them; please be aware of this and do not post your's or anyone else's private information online. •Email is not a secure form of communication so please do not include sensitive information such as credit card numbers or passwords. Paizo employees will never ask you to reveal your password. •Keep the email address you have associated with your paizo.com account up-to-date and add customer.service@paizo.com to your address book (especially if you have Earthlink or any other provider whose spam blocker requires us to sign up.) We unfortunately don't have the ability to do that for everyone, all of the time. This helps ensures that we have a means of communication if something goes wrong with an order.
It's on the list of orders that are being prepared for shipping. We've got Cosmo, Jeff and Will packaging up orders as quickly as possible, but we're shipping out a lot of subscriptions and I can't be any more precise that to say we will ship it as soon as possible. thanks for your patience
If you receive an email notification letting you know that an order has a payment method failure, the first thing to do is read through the email to see if a reason has been listed for the error. Often the reason is readily apparent and will save you time trying to guess what might need fixing. If you are unsure of why a payment method was declined, check your payment method on paizo.com to ensure that the expiration date, your name, billing address and card number have all been entered correctly. If all the payment method information looks correct, make sure there are sufficient funds in your account. Please keep in mind that we do not charge for items until they have shipped from our warehouse. When you place an order, an authorization may be processed, but it is not an actual charge! Some financial institutions will "hold" the amount of the authorization as "pending" showing you a lower balance if you check online, but if we do not ship before it expires, the authorization will drop off your account. You can read more about authorizations in our F.A.Q. at http://paizo.com/paizo/faq#Auths. If a reason for the payment method failure is not apparent, give your bank a quick call to make sure there aren't any issues with the card. Please note: occasionally we receive a payment method failure notification from a bank's computer system even though the bank has accepted the transaction! This may happen if a server is experiencing maintenance or downtime. We urge you to use patience with bank employees as the payment method failure might not show on their end. If you are still unsure as to why their was a payment method failure, or if you have worked out the issue and need to let us know your payment method is ready to reprocess, you can contact us directly by replying to the payment method failure email. If you need to change your payment method for pending orders and/or subscriptions you can do so by visiting your My Account page and/or your My Subscriptions page.
We recognize that we have room for improvement with our website's interface and while we work on improving usability, we thought it might be useful to provide tips on how to navigate some of the things we are frequently asked how to do. Please keep in mind, as we make improvements to the site, the processes may change, requiring us to update our tips. Customer Service Tip: Changing Your Payment Methods If you don't have subscriptions:
If you have subscriptions:
If you notice that something isn't updating as it should, or if you have any other questions, comments or concerns, drop us a line in the Customer Service section of the forums or email us at customer.service@paizo.com. Paizo.com is always a work in progress and we are happy to get feedback on what is working or not working. Thanks, Sara Marie,
Had an interesting discussion with a coworker stemming from the question: Can photography be "art"? Does photography merely preform the function of capturing reality? Is it a craft? What defines artwork versus craftwork? Is there any kind of basic consensus that can be reached or is the definition of "art" to nebulous for words?
1. I do not forgive you for contacting me. Your assumption that I will forgive you offends my personality more than your nonconsensual emailing. 2. I am confused about what you mean by a "professional data base found in the internet yahoo tourist search." 3. I am confused about why you are so assured of my capability and reliability and even more confused about your supposed business opportunity which you have not even mentioned until now. 4. Generally speaking, fasting is a bad way to diet. You should definitely contact a doctor before fasting. It just isn't healthy! 5. I'm thinking you better start praying that one of the other names you were directed to contact will get back to you, cause I'm not! 6. If you are going to assume I will help you because you reference religion, you should capitalize "god" 7. Finally! Your name, and your title (which sounds ridiculous!) Also, I assume you are going to start talking about a large amount of money soon... Please be advised, I don't want to discuss lots of money with the *Assistant* manager. 8. You're right, this isn't a joke, it's a scam... and scams /= jokes Also, I am really sorry that scamming people is your life. 9. I am not your friend. Much less your "dear" friend 10. This is not a surprise, I get 10-20 similar emails every day 11. We had no trust here. to begin with... and it appears your hope in my confidentiality regarding this matter are currently being dashed. 12. My cats are my family and they don't want your mutual benefit because it implies the benefit goes both ways, and they are too selfish to want to help other people. 13. 11.3 million! OMG! How could such a huge amount of money possibly be a scam! 14. *hint* if no one is claiming the money.... maybe YOU should! That way you don't have to split the profits with anyone else! (and with 11.3 million, I'm pretty sure you could take it and set up shop somewhere else without (too much) fear of being tracked down) Spoiler:
I HATE SPAM! 
Spoiler:
The following is the Campaign Journal of Kadife Kreslan. She is a fictional character in "The Rise of Rovagug" which is a role-playing scenario run by Josh Frost. Opinions expressed in these posts are from Kadife's perspective and do not reflect the beliefs or opinions of the person playing her. Dear Journal:
Kativa who is the ONLY person in the whole world that actually LISTENS to me says that being on my own is probably a good thing as living with a mother who would kick out her own daughter is most likely detrimental to my well-being. Currently I am headed into Daggermark to see if I can find one of my mother's relatives who can help me get started. My mother already has the monopoly on witchery in Wilkesmont and prevented me from opening up my own practice. She's acting so mean! At least she was willing to give me a little seed money to get started. Barely enough to get myself to Daggermark, but enough I suppose. I can't believe how absolutely LONELY I am. I mean, even when I was younger and didn't have ANY friends, there were still people around that I knew. After leaving Wilkesmont, none of the faces I have seen have been familiar and I feel so.... boringly alone. At least I have Suton to keep me company. Kativa crafted me a beautiful leather shoulder harnest thing for Suton to perch on. I love it because he can sit there without digging his talons into my shoulder. When he perches there, he likes to bob his silky head against my cheek. He's sucha sweety pie!! I was going to start writing all this when I was getting ready to leave Wilkesmont, but I've been so busy traveling and stuff that I haven't had time to actually write any of this until now. I am currently waiting in line to get into the gates of Daggermark. I have to go in the gate with all the other pedestrians and wagons and stuff and the wagons take FOREVER to get through the line. The guards are constantly searching wagons for gods-know-what and I am probably going to be here all day! OMG so the CRAZIEST thing is happening! All the sudden these guys jumped out of the cornfields next to the road and ran up to this one wagon and started beating the TAR out of this little old man! ......Ok, now some weirdo do-gooder is stepping up and challenging the attackers. Do people not realize in Daggermark it's best to mind your own business! Ugh! Now a funny looking man is getting involved..... HOLY MOLEY! the funny looking man just got totally sliced down the shoulder by a HUGE sword!! I guess he wasn't wearing any armor under his robes! (Why get in a physical fight if you aren't wearing armor?) So the two do-gooders are totally getting the stuffing beat out of them! I can see another half-elf is watching this fight and looking like she wants to join in. She doesn't look very tough. Suton keeps flapping his wings in my face. I know he's trying to remind me that I've been in the old man's situation enough times (four or more against one) and narrowly escaped with the help of strangers. If it gets much worse, I'm gonna have to step in....
In early February (after Metro's schedule revision) I hope to work on directions for how to use public transit to get around Seattle and Bellevue and the Airport. (Where and how to get to which stops, how much it will cost and how long it will take, etc.) Are there any particular points of interest you would like to see covered? ~Sara Marie |
|||||||||||||||||||||||||||||||
|
Posts
