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Sara Marie

Sara Marie's page

Customer Service Manager. Pathfinder Tales Subscriber. Pathfinder Society Member. 8,123 posts (8,369 including aliases). 3 reviews. 2 lists. 2 wishlists. 2 Pathfinder Society characters. 5 aliases.


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Paizo Employee Customer Service Manager

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redacted: I’m starting to think I rate my favorite animals by how much I love eating them...

Paizo Employee Customer Service Manager

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Event has been updated with title and description. Good luck to the six brave souls who decide to attend.

Paizo Employee Customer Service Manager

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Some of the panels which have been run for several years in a row have had their titles given a bit of an update. In some cases this is to allow us to focus on a particular aspect of the content, in others to broaden the scope of what might be discussed and some just got new names to be a bit more descriptive. The Horror in RPGs panel is one of these events. Its popular enough that I do not foresee it being cut from the PaizoCon schedule anytime soon. The updated title for Horror in RPGs panel is "Horror Roleplaying: Terror Tales & Techniques." I had thought we got pages for all the seminars up, but I'm not seeing this one created yet so I'll look into that shortly.

Thanks!

Paizo Employee Customer Service Manager

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If you want to know more about the lottery system here are some links to info about the buddy system and the lottery (all links stay on paizo.com):

How it works.
and how it works in plainer english
and why you can't have multiple buddies
and the buddy promise
and buddy use cases
and how the lottery works straight from the javadoc
and how it worked in 2015

Paizo Employee Customer Service Manager

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The voting system itself, how the lottery is run, was taken from academic papers published by expert researchers into the math and psychology of voting systems. Be honest with your rankings, its designed to work best if people ranking honestly.
Ranking things honestly will mean something different for each attendee based on their unique preferences. The best advice for the lottery is: rank things honestly whether that means putting a 0 for something or a 4.

Paizo Employee Customer Service Manager

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Ok, Katina and I are done for the evening. Still have some Paizo Seminars to get up on the schedule as well as a couple of events that are not entered yet. So don't freak out if you don't see your event up, but currently everything that IS up should have its date and time and other information entered.

Paizo Employee Customer Service Manager

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katina: Too late. You’ve spoken the words, and the internet will oblige.

Paizo Employee Customer Service Manager

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I really wanted the majority of the descriptions to at least go live so people who submitted events could kind of start spot checking things they submitted. Katina and I are jamming on getting the dates and times entered, shooting to open lottery preference selection tomorrow. Until they get date and time entered, they show up as Friday All Day. I hop this doesn't cause too much confusion.

I've got a stack of Paizo seminars (non-lottery events) that are going up with titles only right now and a stack of events that I was working on with folks that do not have the PDF event sheets so there are still some things that are being added today.

Paizo Employee Customer Service Manager

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katina: a cosmo is never late, nor is he early
katina: he arrives precisely when it’s funniest

Paizo Employee Customer Service Manager

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sara marie: i read that as goblin ballet
sara marie: which i now need

sharaya: WE BE GOBALLERINAS

cosmo: Goblin ballet: an amazing performance of art and skill and burning and stabbing with a little bit of biting.
...ok maybe more than a little bit of biting.

Paizo Employee Customer Service Manager

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gary: you cannot deny the power of this fully operational taco cannon!

Paizo Employee Customer Service Manager

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DT Seattle Crab Pot and the Seattle Aquarium are both very near one of my favorite Iconic Washington things to do, which is to walk onto the Seattle-Bainbridge ferry and then either get right back on to come back to Seattle or walk around the town for a bit and grab lunch/dinner/ice cream before returning. Both sailing directions offer a lovely view of Puget Sound and Seattle and it takes about 35 minutes each way.

Paizo Employee Customer Service Manager

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Wei Ji the Learner wrote:


Hard to believe 5 weeks out...

Wait. What.

Paizo Employee Customer Service Manager

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Khelreddin wrote:
Marc Radle wrote:
Cosmo wrote:
Arikiel wrote:
For the "local eats" part is there anything you would recommend for vegan noms?
The aforementioned Thai place across the street from the hotel has some excellent vegetarian options, I am told.

Cool!

Across the street as in a nice quiet little street or a large, busy highway?

Right in between, in fact. It's a pretty big street, at least two lanes each way with a median, but eminently crossable and stocked with a crosswalk or two. And worth the trip, the Thai place is great!

Random data point regarding being a pedestrian in the Seattle area. Use the crosswalks. They may not always be well-placed or convenient, but use them anyway. While not 100% enforced all of the time, the Seattle area is somewhat known for being stricter on jaywalking than other cities often are. Keep your focus on crossing and not on electronic devices, etc, drivers are not always paying attention, even at crosswalks.

Paizo Employee Customer Service Manager

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*references movie* *slap* wrote:
Is there an age minimum? I would hate to fly out there and be unable to enter.

Age minimum for...?

If you are asking about PaizoCon, we do need attendees who are minors (under the age of 18) to have an adult guardian present at the convention with them.

Paizo Employee Customer Service Manager

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This thread is intended to provide information and updates on the status of Beginner Box backorders and will be updated as we have details to share.

We expect to begin receiving our first sets from the reprint in early May. We anticipate to be able to wrap up fulfillment of all currently submitted Humble Bundle Beginner Box orders and paizo.com backorders by late July 2016.

Very Important Information You Should Be Aware of if You Have a Pending Beginner Box Order

  • We only settle payment methods when we are shipping orders. If we have not shipped your order, we have not charged your payment method.
  • When your order is submitted, you may have seen an authorization on your online banking (we also note the authorization on your order's order history page).
  • Authorizations are not settlements, it merely checks the account number is valid and funds are available; however, many banks will "hold" the authorized funds until either the order is shipped and we initiate the settlement or the authorization reaches its expiration date.
  • Due to the backordered Beginner Boxes's expected shipping timeframe, most, if not all, authorizations will have expired by the time orders are expected to ship.
  • When your order is being prepared for shipping, we will re-authorize your payment method. If we are unable to authorize you payment method, you will receive an email notifying you. You can adjust your payment method or retry the payment method from your order history.

If you need to make changes to your Beginner Box shipment or payment method, you can visit your Order History on your My Account page: https://secure.paizo.com/paizo/account/orders

At this time we are not able to determine when a specific Beginner Box backorder might be ready to ship other than "by late July", but please let our customer service department know if you have any other questions about your order by starting a new thread for your individual question or emailing us at customer.service@paizo.com.

Paizo Employee Customer Service Manager

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money chris: I was confused, but excited!

Paizo Employee Customer Service Manager

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For stuff like the events schedule going live and lottery preferences opening, I like to do a soft rollout, meaning you may see things up on the site before they are officially announced. If there are problems, people usually spot them before we email all attendees. This of course, only occurs for things where an extra day or hours provides no advantage for actual event registration.

Paizo Employee Customer Service Manager

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cort: You want to [redacted] them all at the same time? Hrm, not that I'm aware ... but see what Gary says, he knows the back corners better than I.

sara marie: hmm the more i think on this the more i think its a horrible rabbit hole ABORT ABORT
sara marie: lets not bother developers with this plan

gary: too late i already coded it up and committed it and rolled it and it works perfectly and that means TACOS FOR EVERYONE

sara marie: hmm now that you mention tacos

gary: you were talking about the taco cannon right
gary: or the taco trebuchet. the tacobuchet

sara marie: ...
sara marie: I am now

sharaya: TACO CANNON???
sharaya: WHEN DOES THAT GO LIVE?

gary: as soon as you turn your back on it
gary: we are still getting the kinks out of that

cort: Seige weapondry tends to be distrustful.

gary: also, we are a little backed up in the taco mines
gary: one of the miners broke through a crispy shell right into a sourcream vein that flooded the area

cort: On the plus side, we have a lettuce surplus.

gary: cleaning it up was messy. and delicious

Paizo Employee Customer Service Manager

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katina: I hope you have pressurized tears, Diego
katina: and a lot of them

Paizo Employee Customer Service Manager

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robot chris: I see a wide gaping hole of [redacted] encroaching on my safety bubble

Paizo Employee Customer Service Manager

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Just sent the schedule to the relevant parties to sanity check it.

See you next week.

Paizo Employee Customer Service Manager

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5 more events to place. Three are easy, two are... not so easy.

Paizo Employee Customer Service Manager

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The most complex parts of the schedules are, I think, pretty solidly built and the framework should make the rest go pretty smoothly.

Paizo Employee Customer Service Manager

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Real update time: Been on a solid scheduling kick the last few days (Thanks to T Swift, Rihanna, Missy Elliot, Nikki Minaj and John Denver). My current plan is to have it finished written tonight and sent out to the folks that approve it so they can review it Monday/Tuesday. My trusty event data entry sidekick (Katina) is already working on getting Pathfinder Society events entered on paizo.com. After that she'll enter everything but the date and time for events so once the schedule is approved we can get that information public ASAP.

cheers

Sara Marie

Paizo Employee Customer Service Manager

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robot chris: also I got my first use out of the [redacted] whacker
robot chris: A+

gary: i presume that means it worked

robot chris: beautifully!
robot chris: would click again

gary: nice. use your power for good
gary: or don't, what do i care what people do with the toys i make for them
gary: long as i get to keep making toys

Paizo Employee Customer Service Manager

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the Haunted Jester wrote:
Will there be any live game sessions like the ones Nic Logue and Greg Vaughn ran last year? In addition, what plans does Paizo have for implementing their Twitch stream (if at all) for PaizoCon?

Both Nick and Greg will be running Celebrity Gaming sessions again this year. I'm not sure that the hotel's wifi connection would be robust enough to handle live streaming, but I will pass along the suggestion to our community team.

Paizo Employee Customer Service Manager

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diego: enjoy the vanilla goodness when the delicious explosion occurs

Paizo Employee Customer Service Manager

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katina: I just want to say that I’m very disappointed that scenario #7-11 isn’t called something like “The Slurpee Dilemma” or something

liz: #7-11: "Revenge of the Cheeseburger Bites"

katina: #7-11: The Hot Dog Roller’s Revenge

Paizo Employee Customer Service Manager

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robot chris: it’s like a magical veil has been lifted

Paizo Employee Customer Service Manager

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robot chris: PSYCHE, I just have knives

Paizo Employee Customer Service Manager

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robot chris: also, having phenomenal cosmic powers to see everything ever in the [redacted] is frightening sometimes

Paizo Employee Customer Service Manager

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robot chris: I just learned of a new and potentially dangerous attachment

Paizo Employee Customer Service Manager

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Huh. An event called "Secret Project Preview" by James Jacobs. I wonder what that's gonna be about.

Paizo Employee Customer Service Manager

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Some very terrible people are trying to convince me to change Write Better! Tips for RPG Writers & Editors to Write "More" Gooder! New "Fresh" Tips for RPG Writers & Editors.

Paizo Employee Customer Service Manager

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Hi folks, I removed some posts (and replies to said posts) that I think? were intended to be all in good fun, but just don't translate well for everyone who might be reading these forum posts. In addition to text not always being able to capture a snarky or sarcastic tone, not all our readers or community members have historical knowledge of paizo.com forum and community interactions and relationships to understand these were likely made in a lighthearted and friendly manner.

Paizo Employee Customer Service Manager

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Stabilize your rear deflectors... Watch for enemy orders.

Paizo Employee Customer Service Manager

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ashley: by our rage powers combined, WE HAVE CREATED ADORABLE FIRE BOMBS!

katina: It’s all well and good until your fire babies go through puberty and turn on you

ashley: DONT MAKE ME SEND YOU TO GRANDMA'S HOUSE. grandma aint got time for your s~~& and she has a fire extinguisher

Paizo Employee Customer Service Manager

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Chris Lambertz wrote:
Removed a series of baiting posts. Folks, we'd rather not have this thread turn into anything more than its original premise. Any further posts attempting to escalate the conversation or are off topic will be removed without notification.

The premise of this thread is "AMBER SCOTT APPRECIATION". If you are here for anything else, leave the thread before posting.

Paizo Employee Customer Service Manager

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See the little comic #5 as it bravely traverses ocean and land to fight its way, ever forward to the loading dock of a humble warehouse. Bursting forth from its cardboard containment, leaping for joy from its pallets. Ascending to its place on the shelves, eagerly awaiting placement into the packages lining up to make their final journey into the hands of our ardent readers, fervent fans and committed collectors.

TL;DR: Hollow Mountain #5 hit the dock at 7am this morning. Just in the nick of time to be included in April's order spawning.

Paizo Employee Customer Service Manager

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sharaya: I can’t hear because of all of the BLOOD

Paizo Employee Customer Service Manager

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gary: yup. someone set this software developer to "evil"

Paizo Employee Customer Service Manager

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gary: waiting to see how many people get the blood oozing from the ears from that proposal

Paizo Employee Customer Service Manager

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robot chris: because I had [redacted] zap my brain meats

Paizo Employee Customer Service Manager

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liz: This is the part where Mark Moreland would smite me with the "NOT CANON" stamp

Paizo Employee Customer Service Manager

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First off, thank you for your patience! Various things (most recently HB and being out sick for 2 weeks) really put me behind where I wanted to be with the schedule. I've just mostly finished compiling my list of events and look forward to hammering them into a workable convention schedule next week. Currently getting the schedule written and uploaded is my highest priority.

I know everyone is very excited to see 2016 events go up, and to thank you for your continued patience, I thought I'd tease some event titles. Some of these are Paizo employees and some are by luminaries and fans in our wonderful gaming community.

At this point the schedule is still very malleable, so if you have something you want to run, go ahead and fill out the event form and send it to me at paizocon@paizo.com before next Friday. I know I've heard from a number of people who missed the deadline but were wondering if they could still submit so I am not the only one for whom 2016 is rushing by quicker than expected!

6½ Sins
8-Bit Adventuring
A Fox's Wedding
Adventurers Anonymous
Blood in the Sand
Blood in the Streets
Blood in the Water
Goblins in the Greenhouse
Golarionender
Green Blood on a Black Rock 4716
Heroes of Mushroom Glen
Pinocchio: Wood Golem Gone Wild
The Crayon of Vecna
The Guilty Guardian of Bastardhall
We B4 Goblins (Special Pre-Release Preview)
Ye Ground-Hogg Inn

This is only a handful of what I've got. I feel looking over the events so far, its going to be a very strong PaizoCon. Looking forward to sharing the rest of the events with you soon!

~Sara Marie

---

Looking for information on how event signup and the lottery works? Check our How-To thread!

Paizo Employee Customer Service Manager

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Sara Marie wrote:


Cosmo 9,167
Sara Marie 8,285

Clearly I have my work cut out for me.

Paizo Employee Customer Service Manager

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I wasn't, but came across the data while doing some other stuff. Enjoy!

Top 10 Paizo Staff Posters (including their aliases)

James Jacobs 52,839
Vic Wertz 20,816
Liz Courts 20,477
Cosmo 9,167
Mark Moreland 8,676
Mark Seifter 8,476
Sara Marie 8,285
Adam Daigle 7,898
Gary Teter 7,016

Top 10 Paizo Staff Posters (not including aliases)
James Jacobs 50,501
Vic Wertz 20,816
Liz Courts 10,814
Cosmo 8,971
Sara Marie 8,039
Mark Moreland 7,897
Adam Daigle 7,788
Gary Teter 7,010
Erik Mona 6,389

Paizo Employee Customer Service Manager

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liz: Flayleaf leshies are now a thing, Sara.
liz: This is all your fault

Paizo Employee Customer Service Manager

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cosmo: You have never been more of an accountant in my eyes as you are right now.

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