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Sara Marie

Sara Marie's page

Customer Service Manager. Pathfinder Society Member. 7,302 posts (7,534 including aliases). 3 reviews. 2 lists. 4 wishlists. 2 Pathfinder Society characters. 4 aliases.


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Paizo Employee Customer Service Manager

2 people marked this as a favorite.

robot chris: why can’t we have rockets and [stuff]

Paizo Employee Customer Service Manager

2 people marked this as a favorite.

liz: Because then I can get all medieval

Paizo Employee Customer Service Manager

3 people marked this as a favorite.

robot chris: [redacted] might be out of scope
robot chris: but I’m into the whole burning thing
robot chris: I vote yes for burning

Paizo Employee Customer Service Manager

3 people marked this as a favorite.

I don't get to do the fancy upcoming new product release teaser blogs so I have to milk this for all its worth.

Paizo Employee Customer Service Dire Care Bear Manager

6 people marked this as a favorite.

I have just viewed and approved the finished version of something for event pages that has been "in the queue" for over 3 years. I'm so excited for you all to see it when events go live!

Paizo Employee Customer Service Dire Care Bear Manager

6 people marked this as a favorite.

christopher: I'd also like to be included in the rum soaking

Paizo Employee Customer Service Dire Care Bear Manager

4 people marked this as a favorite.

robot chris: I defer to my previous point: Raisins are grapes that gave up.

Paizo Employee Customer Service Dire Care Bear Manager

4 people marked this as a favorite.

Welcome to Paizo from the Customer Service Neutral Zone!

Paizo Employee Customer Service Dire Care Bear Manager

2 people marked this as a favorite.

Just wanted to give a quick update on where we are at with the schedule of events. I've tallied up all the submissions from Paizo employees and other companies and community members and we're looking at 176 events ranging from seminars, workshops, games and "other". This does not include Pathfinder Society RPG or ACG.

My goal is to have the event lottery up early or mid-April.

How the lottery selection works:
We will be blogging and emailing when we have the Event schedule ready for lottery choices. Anyone who has a 4 day badge will be able to rank lottery events on how much they would like to attend an event. Once the timeframe for selection is up, we'll run the lottery which randomizes things and gives everyone who has made selection preferences a fair shot at getting into the high profile and/or limited seating events. Once that has happened, we open up event registration to everyone and folks can add remove and trade events. Shortly before the show we'll close down online event registration so we can print event tickets and assemble attendees packets. (Any open seats at events will go onto a corkboard that anyone can take or leave extra tickets from).

Buddies:
If an attendee wants to register for events in the Event Lottery, they will need to have a PaizoCon 4-Day Badge on their own account (these can be transferred from your My E-Tickets page). The Event Lottery has a buddy system for up to 2 people to be linked up for events they select. The Event Lottery buddy system doesn't allow for groups larger than 2 to sign up together (this is a policy that we have in place because of the demand for some of the seats in higher profile lottery events). However, event trading occurs after the lottery is run if the third person is looking for an open seat. It's also possible that there may be an open seat if not enough people signed up for an event.

Kids Badges are not eligible for the Event Lottery process as they are meant for younger individuals who would not be doing as many games/events but are still interested in taking part in the convention. If a younger attendee is looking for a full convention schedule, they should purchase a full 4 day badge. Kids Badges can sign up to events when open registration begins if their badge has been transferred to an individual's account. There is no buddy system for open registration. There are some evens specifically targeted at kids which are left out of the lottery system specifically to make sure kids have the opportunity to sign up.

Paizo Employee Customer Service Dire Care Bear Manager

7 people marked this as a favorite.

liz: I can bedazzle my mule later.

Paizo Employee Customer Service Dire Care Bear Manager

5 people marked this as a favorite.

redacted: But I guess spite isn’t really supposed to be part of our customer service repertoire...

Paizo Employee Customer Service Dire Care Bear Manager

5 people marked this as a favorite.

christopher: I feel like giving a cat robot arms will not end well for humanity.

Paizo Employee Customer Service Dire Care Bear Manager

1 person marked this as a favorite.
Game Master Scotty wrote:
And now I'm wondering on the lollipop bra...sounds like a sticky situation with all the rain up there.

Paizo Employee Customer Service Dire Care Bear Manager

2 people marked this as a favorite.

katina: Now we just need to hijack a truck full of butter.

Paizo Employee Customer Service Dire Care Bear Manager

9 people marked this as a favorite.

redacted: you are correct, i do run on spite

Paizo Employee Customer Service Dire Care Bear Manager

1 person marked this as a favorite.

Timeline-wise, I just got back from my vacation and am diving into scheduling things.

*cracks knuckles*

Paizo Employee Customer Service Dire Care Bear Manager

5 people marked this as a favorite.

katina: because otherwise, someone will find me suffocated with my face in a platter of brownies

Paizo Employee Customer Service Dire Care Bear Manager

17 people marked this as a favorite.

liz: Oh god some of my posts are old enough to go to school

Paizo Employee Customer Service Dire Care Bear Manager

10 people marked this as a favorite.

julie: I have no soul. My heart is a dark engine forged from a dead star.

cort: Oooo, you'll do well here.

Paizo Employee Customer Service Dire Care Bear Manager

10 people marked this as a favorite.

redacted: and I swear if anyone tells james I said "granny merisiel" I will end you

Paizo Employee Customer Service Dire Care Bear Manager

3 people marked this as a favorite.

crystal: Cosmo... did something right?

Paizo Employee Customer Service Dire Care Bear Manager

11 people marked this as a favorite.

redacted 1: so there seems to be 3 schools of cupcake bras

redacted 2: They make cupcake ones!? And here I am wearing a lollipop one like a sucker...

Paizo Employee Customer Service Dire Care Bear Manager

8 people marked this as a favorite.

sharyara: Do you want to be one of the ritual sacrifices?

Paizo Employee Customer Service Dire Care Bear Manager

6 people marked this as a favorite.

redacted a: Ma’am, I think your [redacted] is causing a treasure leak

redacted b: I wish my [redacted] leaked treasure

Paizo Employee Customer Service Dire Care Bear Manager

1 person marked this as a favorite.
TetsujinOni wrote:
I'm volunteering at tier 1; at what point will I be able to order the banquet ticket?

I just sent out an email to Tier 1 GMs in regards to this.

Paizo Employee Customer Service Dire Care Bear Manager

10 people marked this as a favorite.

diego: I wish sausage monsters were real
katina: They can be if you believe in yourself.
...
katina: someone call Crystal
katina: i want a breakfast golem

Paizo Employee Customer Service Dire Care Bear Manager

7 people marked this as a favorite.

cosmo: Milk me for all the favorites you can get!

Paizo Employee Customer Service Dire Care Bear Manager

2 people marked this as a favorite.

tanis: there is absolutely no way i’m clicking a link with spiders in the URL

Paizo Employee Customer Service Dire Care Bear Manager

1 person marked this as a favorite.

Keep in mind it all has to be shipping together to get the discount so if Unchained (which is a preorder) is shipping separately, it wouldn't qualify. If everything is going to your sidecart, that might also be causing some weirdness. Either way, I've moved this to the tech team's wheelhouse so they can investigate.

Paizo Employee Customer Service Dire Care Bear Manager

4 people marked this as a favorite.

ashley: the last thing i need is ANOTHER zombie queen knocking at my door

Paizo Employee Customer Service Dire Care Bear Manager

4 people marked this as a favorite.

redacted: it's the golden... errr.. "swimming entity" that appeared to be a tragic accessory choice.

katina: I think that’s supposed to be a flame
...
katina: maybe a wiggly carrot

Paizo Employee Customer Service Dire Care Bear Manager

2 people marked this as a favorite.

redacted 1: I have an email skeleton, but I guess my concern is: [redacted] and will that totally screw up everything?

redacted 2: your skeleton is perfect
redacted 2: errr
redacted 2: email skeleton
redacted 2: i'm sure your actual skeleton is also perfect

Paizo Employee Customer Service Dire Care Bear Manager

5 people marked this as a favorite.

finance scott: Wait, did you think I was trying to be helpful?

gary: my answer was even less helpful

robot chris: gary: your answer was I believe the correct one

gary: it can be both!
gary: both correct and useless
gary: hey, that's me in a nutshell!

Paizo Employee Customer Service Dire Care Bear Manager

18 people marked this as a favorite.

gary: or as my uncle, the ancient egyptian, used to say, perish the thoth
liz: But if you perish the Thoth, you’ll Set yourself up for problems.
sara: Isis you did there
gary: liz wins
katina: I will cheer for her Ra Ra
tanis: Sara’s just anub(is) in comparison
sara: Liz wins Re: the egyptian jokes
sara: I am Nut wrong on this
tanis: I think Amun top
liz: I just don’t Geb what the problem is
tanis: I’m Bast caring at this point.
sara: I'm so Hapi I work with all of you
liz; Yeah, we’re all Tefnuts in here.
sara: I have to go get kiddo from daycare, I;m going to have to Baal

Paizo Employee Customer Service Dire Care Bear Manager

11 people marked this as a favorite.

robot chris: it’s almost been 4 years guys
robot chris: when do I turn into a pumpkin?

sara marie: the twist is...you already ARE a pumpkin
sara marie: you just have to find out on your own

robot chris: D:

sara marie: you were a pumpkin all along chris

robot chris: OH MY GOURD

sara marie: squash any feelings that tell you otherwise

Paizo Employee Customer Service Dire Care Bear Manager

10 people marked this as a favorite.

cort: In all fairness, we also hate joy, closure and a wide range of other positive emotions. No reason to single out fun.

Paizo Employee Customer Service Dire Care Bear Manager

2 people marked this as a favorite.

redacted: if you start making Harry Potter [redacted] puns (which just write themselves honestly), I might have to close this chat

Paizo Employee Customer Service Dire Care Bear Manager

3 people marked this as a favorite.

robot chris: focus on the penguins

Paizo Employee Customer Service Dire Care Bear Manager

1 person marked this as a favorite.
Thamius wrote:

Let's see, it should still be there. Yes!

Can the Charter title be handed down in my will? I'll let my son and daughter fight over it.

I would suggest discussing that with a lawyer who can handle or specializes in wills and digital estates ;)

Paizo Employee Customer Service Dire Care Bear Manager

1 person marked this as a favorite.
Chris Ballard wrote:
On this topic, I'd be interested in knowing how many people are still charter superscribers.

More than 1; less than 400.

Paizo Employee Customer Service Dire Care Bear Manager

14 people marked this as a favorite.

christopher: Opens the way for a Cars RPG, complete with an Ecology Of... line.

sara marie: Cars the RPG would be fun

christopher: Carfinder?

sara marie: strength would be horsepower?
sara marie: lightning's int and wisdom need some work

ashley: i feel like mater would make a good bard
ashley: doesn't add a lot to the game, but has some witty one-liners and can get you out of a tight situation if you're lucky

christopher: As the tow truck, wouldn't he be the cleric?
christopher: I suppose bards can heal, too

ashley: no the mechanic cars would be the clerics
ashley: LUIGI AND GUIDO

tanis: This is the dorkiest conversation I have observed in some time.
tanis: I love it

sara marie: also wouldnt luigi and guido be like the town black smith?
sara marie: selling +1 whitewall tires of speed

sara marie: frank is the barbarian?
ashley: frank would be terrifying when enraged

ashley: fillmore would be the druid because he's a hippy
sara marie: for sarge i'm thinking cavalier

Paizo Employee Customer Service Dire Care Bear Manager

5 people marked this as a favorite.

cort: Fine, shots, coffee, glitter and a defibrillator, everyone happy?

Paizo Employee Customer Service Dire Care Bear Manager

8 people marked this as a favorite.

And now I'm off to go give a newly minted 3 year old the best birthday dinner I possibly can. Cheers!

Paizo Employee Customer Service Dire Care Bear Manager

1 person marked this as a favorite.

My general advice is to contact customer service if you need to ship anything from your sidecart "as soon as possible" instead of waiting for a subscription shipment. The functionality of that button has been confusing customers since it was added due to the way that it handles preorders/backorders and unavailable items. With recent changes to the way our system handles sidecarts and preorders, the simplest and least confusing way to handle requests for moving items out of the sidecart is to contact us and have us move it out.

Paizo Employee Customer Service Dire Care Bear Manager

8 people marked this as a favorite.

ashley: Abadar's Cleric of Starshine

ashley: that sounds too nice

ashley: that doesn't jive with finance

katina: Ashley: DESTROYER OF STARSHINE

ashley: there we go!

Paizo Employee Customer Service Dire Care Bear Manager

1 person marked this as a favorite.
wac wrote:
The con organisers have decided not to offer PFS (or any other supplement to the lottery games) in the middle (afternoon) slot at Paizocon.

I would suggest waiting for the event schedule to be completed and released before determining that we will not have anything scheduled during these times that isn't a lottery event. Historically we've had a variety seminars which are not in the lottery due to the larger room size and I am well aware that having an open PFS slot means that there will be a significant number of gamers looking for things to do during that timeframe.

Paizo Employee Customer Service Dire Care Bear Manager

9 people marked this as a favorite.

cosmo: Last of good coffee is taken.
cosmo: I’ve started a new pot.
cosmo: I call it RovaGut Blaster Blend.
cosmo: I’m sure it will be annihilistically delicious.

liz: Sounds like it’s made of the heat death of the universe
liz: I approve.

Paizo Employee Customer Service Dire Care Bear Manager

4 people marked this as a favorite.

gary: my uncle was allergic to ponies and he played guitar and one day he got bit by a pony and had an epiphany about his epiphone and had to get poked with the epipony

Paizo Employee Customer Service Dire Care Bear Manager

2 people marked this as a favorite.

katina: it's a big shot of magic and friendship RIGHT TO YOUR HEART

Paizo Employee Customer Service Dire Care Bear Manager

1 person marked this as a favorite.

gary: i bet wookies don't like barbecue because it gets in their fur

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