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Sara Marie

Sara Marie's page

Customer Service Dire Care Bear Manager. Pathfinder Society Member. 5,921 posts (6,125 including aliases). 3 reviews. 2 lists. 4 wishlists. 2 Pathfinder Society characters. 4 aliases.


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Paizo Employee Customer Service Dire Care Bear Manager

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Fixed with only a tiny bit more time travel, this time to the past.

Thanks for the heads up.
~sara marie

Paizo Employee Customer Service Dire Care Bear Manager

1 person marked this as a favorite.

gary: "this ship is powered by handwavery, but that much is going to cause a containment breach!!"

christopher: You should really degauss your flux capacitor.

gary: i'm afraid we're going to have to eject the core

christopher: Sorry, I had to use parts from the core ejector to fix the coffee machine.

Paizo Employee Customer Service Dire Care Bear Manager

1 person marked this as a favorite.
Matt Thomason wrote:

There is a reply to this, but apparently Sara Marie will not have made it until the 30th of April, so the board software seems to have decided not to show it yet.

In case that post doesn't get fixed easily, I can see in the mouseover on "recent threads" that she's put the gift certificate value into your store credit balance ;)

In the meantime, I heard someone's currently hassling Paizo to get their TARDIS back.

I have no idea what you're talking about.

>.>

totally not guilty sounding *cough*

<.<

Paizo Employee Customer Service Dire Care Bear Manager

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katina: I can hook you up with my goat guy.

katina: He's very good.

Paizo Employee Customer Service Dire Care Bear Manager

7 people marked this as a favorite.

robot chris: I wish I had reverse dictionary

robot chris: where I told it what I wanted word to mean, and it gave me word

Paizo Employee Customer Service Dire Care Bear Manager

2 people marked this as a favorite.

cosmo: If I were to do that, I’d make it look *GOOD*.

ashley: so what you're saying is that you could make it look like a three car pile-up instead of a train wreck?

Paizo Employee Customer Service Dire Care Bear Manager

2 people marked this as a favorite.

robot chris:
Robot Chris' Amazing Test Event~ (cancelled)
No location specified
Sat, Jul 5, 2014, 02:00 PM – 06:00 PM

katina: Aw man. It's cancelled already?
katina: I wanted to go.

sara marie: i'm curious what you expected at this testing event katina

katina: I dunno, it just said 'amazing' so... i guess i expected something amazing?
katina: I mean, I bet Robot could come up with some pretty amazing things to test

katina: hypotheses about glitter
katina: peeg races

Paizo Employee Customer Service Dire Care Bear Manager

1 person marked this as a favorite.

Last year was a bit crazy and I'm working very hard to strangle wrangle cats and get ducks in a row in a more organized fashion. We've missed some of my hoped for time frames on some stuff but we're catching back up and honestly, we are in a much better position this year for staying organized and efficient.

Paizo Employee Customer Service Dire Care Bear Manager

1 person marked this as a favorite.

gary: miss manners will cut you

gary: and you get a nice tourniquet with a bow

Paizo Employee Customer Service Dire Care Bear Manager

3 people marked this as a favorite.

robot chris: house valeros...

robot chris: isn't that a pub?

cs erik: you don't go to the pub, you bring the pub to you

liz: House Valeros would be a food stall. In a market.

robot chris: house valeros is a traveling pub

robot chris: like a camper

robot chris: but bigger

robot chris: maybe yurt with wheels

robot chris: actually forget the wheels, nobody in house valeros is good to drive

Paizo Employee Customer Service Dire Care Bear Manager

10 people marked this as a favorite.

sara marie: we need those house sigils for pathfinder

liz: House Munchkin
liz: House Min-Maxer
liz: House Rules Lawyer

cs erik: House Wrongbadfun.
liz: god erik, it’s House BadWrongFun. YOU’RE DOING IT WRONG

robot chris: House Flag and Move On
robot chris: (that's our house)

cs erik: House Utterly Distracted "did we actually make any progress this session or just spend 4 hours talking?"

gary: CLAN FRIDGERAIDER WILL CONQUER ALL ... (your fridges)
liz: Gary: Clan Fridgeraider—We Do Not Care

robot chris: House Breaks Other Guidelines could go a number of ways

ashley: House Does Not Play Well With Others. Motto: Screw you guys, I'm going home.

Paizo Employee Customer Service Dire Care Bear Manager

1 person marked this as a favorite.

gary: this halloween plan may not be exactly thought out

Paizo Employee Customer Service Dire Care Bear Manager

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redacted: Baby's First Bartending Kit

other redacted: i bet he could make a decent manhattan with a bit of training

redacted: I'm just picturing all the normal cocktail implements, but made by Fisher Price.
redacted: brightly colored, chewable plastic.

another redacted: would help with teething

Paizo Employee Customer Service Dire Care Bear Manager

6 people marked this as a favorite.
Drejk wrote:
I don't get it... Are people actually so stupid to respond to these scams that such spamming is worth time invested?!

Replace "stupid" with desperate and/or non-internet savvy. There are huge swaths of the United States and global population in general that have little to no computer literacy. Not out of stupidity but out of lack of access. I've ranted about this topic before, so I'll spare this thread a rehash. :) This kind of scam/spam is particularly despicable in my view because it is usually exploiting the poor, the desperate and/or elderly who haven't had any or enough computer literacy to understand that this is a scam and the ramifications of falling prey to them.

Anyway, sometimes people respond out of stupidity, sometimes greed, but often a huge part of why people get taken in by this stuff is a basic lack of computer educational experience. Worse, often time the spam/scams are set up in a way to get the victim roped into something quasi-illegal so the victim doesn't want to tell authorities to prosecute. Its really easy to dismiss scams like these because they seem so silly, who would fall for it? But the truth is they are nasty, vicious and a blight on humanity. *stepping off of soapbox*

Hope that helps people understand the problem a bit better!

Paizo Employee Customer Service Dire Care Bear Manager

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cs erik: I shot the pronunciation of serif, but I did not mispronounce deputy~

Paizo Employee Customer Service Dire Care Bear Manager

1 person marked this as a favorite.

robot chris: bam!

Paizo Employee Customer Service Dire Care Bear Manager

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gary: they will make me their god and give me pancakes all day long

Paizo Employee Customer Service Dire Care Bear Manager

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cosmo: LET. THEM. *SEE*.

Paizo Employee Customer Service Dire Care Bear Manager

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Much of this thread has already covered most of reasons we don't delay shipping, (cash flow, storage, customer service reasons, etc) One thing that I did not see however and want to point out, is how it affects the monthly shipping.
Right now, most orders being shipped during the subscription shipping time contain the same or a combination of the same 1-10 products. If you've subscribed with us for a while, you've seen how having more products and possible combinations (I'm looking at you August 2013, with your 22 products) can really throw a monkey wrench in how quickly the warehouse can process orders. Allowing customers en masse to hold, delay and ship multiple months' worth of books together means our ability to get orders out the door, especially much of our bulk processing, would be severely crippled, even during "light" months.

So, to sum up, we are very, very conscious of how shipping costs impact customers decisions to subscribe with us, (especially in comparison with companies that use low or free shipping as a loss leader) and we do our best to balance this with the logistics of direct to customer subscriptions.

Steve Geddes wrote:
...I think Paizo would be very wary of tinkering with the heart of their successful business.... I expect it's inevitable that changing something that works so well is only going to happen if they think there's a really big payoff.

This.

Paizo Employee Customer Service Dire Care Bear Manager

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gary: the talky talky subscription that i can't remember the name of right now

robot chris: pathfinder legends?

Paizo Employee Customer Service Dire Care Bear Manager

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I blame cosmo for the duck joke.

Paizo Employee Customer Service Dire Care Bear Manager

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katina: oH GOD
cs erik: NO NO NO
katina: COSMO WHY
liz: Lawl
cs erik: AAAAAUUUGGGGHHHH
katina: *cries*
christopher: Nothing will top that today.

cosmo: *bows*

Paizo Employee Customer Service Dire Care Bear Manager

1 person marked this as a favorite.

For freelancers and 3rd party publishers looking to be on the event schedule and run a game or other event, event submission is open!

Paizo Employee Customer Service Dire Care Bear Manager

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robot chris: so, as it turns out
robot chris: when I say the process for [redacted] is entirely unique to paizo and nowhere else
robot chris: I mean it
robot chris: documenting this is hurting my brain

christopher: How many times does "take the blood of the fatted calf" appear?

robot chris: only twice

robot chris: so far

Paizo Employee Customer Service Dire Care Bear Manager

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cosmo: I'm sticky all over my everything.

Paizo Employee Customer Service Dire Care Bear Manager

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robot chris: I don't know if I can handle project managing stuff *AND* aliens

Paizo Employee Customer Service Dire Care Bear Manager

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Just sent off content for a Paizo Blog with details for event submission. It should be up this Saturday :)

Paizo Employee Customer Service Dire Care Bear Manager

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Soon™ !

Paizo Employee Customer Service Dire Care Bear Manager

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gary: also, omg, LUCK PUMP

gary: you can shift luck from places to other places

gary: or things or people

christopher: So you can go luck yourself?

Paizo Employee Customer Service Dire Care Bear Manager

2 people marked this as a favorite.

cs erik: Clowns of the Inner Sea?

Paizo Employee Customer Service Dire Care Bear Manager

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katina: WHO IS MY SAFETY BUDDY?

robot chris: DO YOU HAVE YOUR EXIT BUDDY

gary: my safety buddy is whoever doesn't outrun me

gary: my exit buddy is whoever's in my way

Paizo Employee Customer Service Dire Care Bear Manager

1 person marked this as a favorite.

katina: goblin hat = mandatory

Paizo Employee Customer Service Dire Care Bear Manager

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robot chris: Dueling Delves
robot chris: Where everyone dies, and the points don't matter!

Paizo Employee Customer Service Dire Care Bear Manager

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The April Fool's Joke is that this is not an April Fool's Joke ;)

Paizo Employee Customer Service Dire Care Bear Manager

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cosmo: Ahhh, the traditional after-lunch favorite-harvest.
cosmo: Good crop today.

Paizo Employee Customer Service Dire Care Bear Manager

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sharaya: does anyone know if we have jade regent dice in stock?

cs erik: Still on preorder

christopher: Your mom's on preorder

cs erik: Yeah, well your... dads on... uhh... backorder.

Paizo Employee Customer Service Dire Care Bear Manager

1 person marked this as a favorite.

Removed some posts. Stay civil.

Paizo Employee Customer Service Dire Care Bear Manager

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katina: "May she be surrounded by heavenly booted doggies."

Paizo Employee Customer Service Dire Care Bear Manager

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robot chris: all's fair in war and hot pockets

Paizo Employee Customer Service Dire Care Bear Manager

9 people marked this as a favorite.

sharaya: Not Ready to Ship: Insufficient quantity in stock. (unspecified–2,147,483,647 business days)

sharaya: um...that seems like a lot of days

Paizo Employee Customer Service Dire Care Bear Manager

6 people marked this as a favorite.

christopher: Space is pretty deadly and unforgiving.

christopher: Just like Cosmo

cosmo: 8 minutes of bliss then a cold, dark hell

christopher: Just like Cosmo.

Paizo Employee Customer Service Dire Care Bear Manager

14 people marked this as a favorite.

sara marie: "Life in Golarion" Brought to you in part by Pathfinder Legends, Big Finish and Viewers Like You.

gary: In the wilds of golarion adventures happen to the brave and the unlucky. These are their stories. DUHN DUHNNN

robot chris: Mister Ezren's Neighborhood?

katina: Game of Urgathoans?
katina: (That's the closest rhyme to Thrones I could get on 3pm brain.)

liz: Game of Bones

katina: Game of... Bonekeep?

robot chris: Trading Dungeons, now on TLC. Over the next two days, watch neighboring dungeons redecorate their least favorite level on a budget of 1,000 gp.

robot chris: While You Were Out Adventuring. Over the next two days, watch this spouse redecorate their loved ones lair and watch their reaction when we've painted over their sacred relic with a faux finish treatment and spruced up their throw pillows with a festive froghemoth patterned reupholstry job.

liz: Say Yay to the Decay: How to maximize your interactions with daemons

katina: How I Met Your Minotaur

sharaya: Taldors in Tiaras

Paizo Employee Customer Service Dire Care Bear Manager

7 people marked this as a favorite.

robot chris: kobold steaks sound like they would be really gamey

sara marie: Robot pun FTW!

robot chris: oh dang, I didn't even realize I did that, go me!

sara marie: gamey like Role Playing Game
sara marie: where kobolds come from

gary: i have to say "where kobolds come from" was one of the most disturbing conversations i ever had with my parents

katina: My mom just gave me a book about where kobolds come from and made me figure it out myself

Paizo Employee Customer Service Dire Care Bear Manager

7 people marked this as a favorite.

sara marie: I need help with a title for this email.

cosmo: [redacted]

sara marie: ...

sara marie: :|

cosmo: It’ll get people to read the email.

sara marie: "I'm sad to announce Cosmo is gone to the Great Beyond"
sara marie: would also get people to read email

cosmo: Only becuase they know it should say “come from” rather than “gone to”

katina: "PLEASE READ THIS EMAIL. PLEASE."

robot chris: "Read this email. It's me, Cosmo."

christopher: "It's-a me, Comso!"

christopher: You Won't Believe What Valeros Got Away With!

christopher: Top 4 Laws Ezren Breaks Before Noon

Paizo Employee Customer Service Dire Care Bear Manager

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Just as a heads up, I'll be sending out an email later today with the following information:

For a limited time, you can get the subscription price for the first volume, even if you don't subscribe!! From now until the Pathfinder Legends Subscription is online and fully operational, all paizo.com orders for Pathfinder Legends—Rise of the Runelords #1: Burnt Offerings will receive 20% off the MSRP! That makes the CD just $12.79 (MSRP $15.99) and the digital version, available starting March 26th, just $10.39 (MSRP $12.99). If you've already preordered the CD, we will be adjusting your order to the new lower price. This discount does not stack with other discounts.

Katina from my Customer Service team is currently working her way through the list of people who have already purchased the CD and adjusting the price they were ordered at down to the new price of $12.79.

Let me know if you have any questions (email customer.service@paizo.com, messageboards: CS Forum or phone (contact info at the bottom of the web page).

thanks
sara marie

Paizo Employee Customer Service Dire Care Bear Manager

1 person marked this as a favorite.

katina: I haven't decided between volcanic or underwater for my lair.

cs erik: Well... volcano base you have lava, underwater base you have sharks, but when you have an underwater volcano base... well, lava sharks are no good for anybody.

Paizo Employee Customer Service Dire Care Bear Manager

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We have a subscription in the works. Our tech team is working on it as I type :)

Paizo Employee Customer Service Dire Care Bear Manager

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ashley: when i become a zombie i think im only going to eat caffeinated brains

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