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Droogami

Paul Ryan's page

Goblin Squad Member. Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber. 553 posts. No reviews. No lists. No wishlists.


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Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber

There still seems to be an issue with adding pre-orders to the sidecart, so can someone please put Order 3335084 into mine?

Many thanks.


Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber

Many thanks. Sorry for adding to your backlog of customer to-dos.


Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber

I seem to have had another issue with the sidecart. Can I please have Order 3206017 combined with my subscription Order 3289710?


Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber

I can now confirm that there is a bug somewhere, and I'm not missing the obvious.

I just added the Goblins compilation from my last order, a pre-order, to my cart again, and I see just three numbered buttons, 1 Shopping Cart, 2 Payment Method, and 3 Confirm Your Order. There is no Shipping options available for me.

When I removed the pre-order product and instead added a copy of the Core Rulebook, in stock, to my cart to test the results, I got four buttons, with Shipping options at position number 2, with Payment Method at 3, and Confirm Your Order at 4.

I suspect this explains why there have been a number of issues with sidecarts lately.


Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber

Many thanks for the fixes. Everything seems to be correct now.

One thing I noticed with today's order was that there didn't seem to be any option anywhere in the process to actually change how it was to ship, and after the last ones I was actively looking for it. I'm not sure if that was a bug not allowing shipping options to be displayed or me still missing the obvious somewhere.


Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber
Darkholme wrote:

Hmm. That does sound pretty interesting.

Do you know anywhere I can currently find the region books, or would I have to amazon/ebay them?

Studio 2 seems to have them for sale here.


Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber

Additionally, can someone please make sure the book in the just placed order 3279178 goes into my sidecart properly? There's a contadiction between the order confirmation stage, where I click to confirm the order, which says it's to go into the sidecart, and the final page after confirmation, which seems to indicate the item is a pre-order only, with the shipping listed as Standard Postal Delivery.


Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber

The second order was supposed to be in my sidecart to go with my subscription. Is it possible to fix this? I've already eaten the 'not going into sidecart' error for another three items as I'm at least getting items I want faster, but I'd rather not pay additional shipping because something that's supposed to be in my sidecart is shipping alone yet again.


Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber

Well, I have to say thank you for finally telling us what's going on, but like a number of other posters, I feel drastically let down by the way Paizo has handled this. Not only does it look as if I'll be finally getting my subscription PDFs two weeks after street release, nobody at Paizo got around to admitting that there could be an issue.

People are generally pretty understanding IF, and only if, they are kept in the loop on potential issues. While I don't really like the idea of being at the back of the queue during a Gencon month, I can understand when there are issues, so long as I'm in the loop.

At this point, I have to rate Paizo's performance in customer service as somewhere around an F. Not only am I still waiting for my subscription shipment after the final estimated day, nobody at Paizo even hinted that there might be any potential issues or holdups until late in that last day. And for that matter, I don't seem to have received any sort of email as Erik suggested would be coming soon... If it's not coming by the end of the estimated last day of shipping, I'd rate that as another PR screwup.

All in all, while I am, I believe entirely justifiably, angry, I'm still not at the point of cancelling subscriptions because of a once-off blunder. But I won't accept this twice either. Please learn.


Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber

Estimated shipping completion is the 22nd, as per the first post in this thread. So hopefully within the next five days.


Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber

Year before last I was near the back of the queue for Gencon month shipping. Last year I got mine pretty quickly. This year I seem to be towards the back again, since I'm still waiting. Just luck of the draw I think.


Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber

The layout has not changed for me, using Firefox 29.0.1, so it might be an issue at your end. Or it could be an odd site bug hitting your browser configuration, so providing that info might help the Paizo staff track it down if it's something on their end.


Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber

Thanks for the info.

Interestingly, my order set a new record in my experience, having arrived today with just five days in transit. Not bad for getting it clear to New Zealand.


Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber

Sorry to be a bother, but I received two emails regarding this subscription order. The first was my shipping notification, and I can confirm that the subscription downloads are in my account, and appear to be downloading just fine.

The second was a notification that there was a "Transaction Declined" error for that same order, and that I needed to check and fix my credit card details to make sure that I didn't end up with my order and comic subscription cancelled.

It's still too soon at the time of posting for my bank to be displaying the credit card transaction on my statement to confirm it's gone through at their end, but it seems there's something funny going on. One of the mutually contradictory emails I received has to be wrong after all.

I've updated my billing address in the light of the second email. Is there anything else I need to do at my end to make sure everything's OK?


1 person marked this as a favorite.
Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber
Dragon78 wrote:
What do you flag spam as because none of the options really fit that choice?

Breaks other guidelines.


Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber

I should have commented about the Lensman reference. I recognized it too.

Speaking as someone who's digitized more than a few books for personal use, both novels and RPG related, frankly it's a hell of a lot less hassle to just buy the digital copy if it's available. Even with the RPG stuff, where I just scan and make image based PDFs without bothering to check the OCR I sometimes still find issues later on that I missed at the time I did the scans and cleaned up the images. And with novels, even with spellcheckers and experience with checking my work, I still know when I read the book later on that I'll find errors, sometimes in the spelling, but more often in formatting. Which I then note and fix later on when I get around to reading the book.

The frustrating thing for me isn't having to pay more for a digital version, it's not being able to buy a digital version at all. Which is why my current project on those lines is Wolfe's Lake of the Long Sun. I bought all the others digitally, but the publishers involved haven't released that one book from the entire series... *bangs head against the wall*


Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber

Which takes me back to Ultima III, where if you lurked around outside the Castle of Exodus, the lawns started attacking. Of course inside, there were assorted demons, dragons, and at the end, killer floors...


Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber
Jeremy Smith wrote:
Neil Spicer wrote:

150 pledge = Print copies of all three books

$75 pledge = PDF copies of all three books
And that's HARDCOVER print copies.

Once it hits the stretch goals for unlocking the next two hardcovers at least. Not that I'm expecting it to fail to reach them based on the current performance.


3 people marked this as a favorite.
Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber
Lissa Guillet wrote:


I'm changing mine to 12345. I got the idea from my luggage.

That should be fine as long as you don't use the same one for your air shield.


Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber

I can't speak for the authorization email, but the downloads only become available when the subscription is actually shipping out and your payment method is actually charged, not at the point of order generation.


1 person marked this as a favorite.
Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber
Mikaze wrote:

Yikes. Yeah, I'd could never allow this in a game. It's way too much, even for a 9th level spell. Especially with it's trumping the power of most gods.(in Golaroin, none of the Big 20, even Pharasma, wouldn't be able to undo this) And hot damn it really ought to be [Evil].

That's what should be the limiting factor in a campaign allowing it. It's the kind of spell which is going to attract lots and lots of attention from inevitables and entities connected with time and death. Something on the lines of a great big bullseye painted on the caster's back.


Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber

Pathfinder Paper Minis are licensed works by another company, so the discount doesn't apply to them. AFAIK it should apply to the Pathfinder Tales though.


Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber

Many thanks for setting this up. The poster I mentioned was the Pathfinder #1 Cover Print, which is already in pending status. Sorry for not being clear about that.


Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber

Could the discount please be applied to the items in my cart, using my credit card on record? I'd like the dice added to my sidecart to come with my next subscription shipment, and I understand that the poster needs to ship immediately and separately to other items.


Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber

Many thanks. I'll make a post when I'm in a monetary position to do so.


Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber

Thanks for the update. Does this mean I can use the Holiday14 code for something else? The D&D set was the only eligible item in the order I used it with.


Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber

I was wondering why my order for "Dungeons & Dragons RPG: Original Dungeons & Dragons" in my sidecart from Order 2939779 wasn't included in my currently pending subscription order. It was listed as available when I placed the original order a week ago. Could someone please check up on that for me?


Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber

It's the Christmas crazy rush, and they're still doing a great job. I got home and found an email stating that there'd been an error in the shipping I'd been charged, and an almost $US30 refund was coming my way. I'd probably never have picked it up at my end, but the Paizo team spotted it and took care of it even in the last minute rush before the holiday. Many thanks to Erik and the rest of the people in Customer Service and the warehouse for the job they're doing.


Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber

Merry Christmas, though I'd still like one closer to desktop size if possible. :-)


Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber
DeathQuaker wrote:
Nice list, Charles. Where did you get the info for the 8th Doctor's Regeneration?

He got it from Night of the Doctor, a mini episode released by the BBC as a prelude to the anniversary special.


Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber

And it got stretched past.


Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber

For some reason, I'm seeing the majority of the December releases listed under January in the schedule. They're still stating that they're due out in mid December, but they're showing up in the January releases section.


Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber
necromental wrote:
Oceanshieldwolf wrote:
Oathbound Seven
What's the difference between Oathbound Seven and Oathbound Eclipse?

Oathbound Seven is the overall basic campaign book. Eclipse is a more detailed look at one region of the campaign world.


Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber

Many thanks.


Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber

I purchased the Jade Oath Print/PDF bundle in this order, along with another item which I put into my sidecart. I've downloaded the PDF without any issues, and the other book is where it's supposed to be but it's looking as if the physical book for Jade Oath has gone into limbo. I didn't get asked whether I wanted immediate shipping or to put it into my sidecart, the order itself is listed as 'pending', but the actual book status within the order is missing, and the order information also says nothing about being billed for shipping.

Can someone please check to make sure everything's OK, and if it isn't, please just put the book into my sidecart.

Many thanks.


Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber

I have to sadly admit that the way this one was handled has made me think of the early history of Razor Coast. Being a great writer is not necessarily the same as having the organizational skills to publish something, and the vanishment of everyone involved during the KS process, along with the current lack of any comments or response now that it's over aren't doing anything to persuade me to back again.


Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber

Parts of mine are listed as shipping yesterday, but I received no notification email and no downloads for the Paizo books that are listed as having gone out.


Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber

I use a Kindle for ebooks, and use Calibre to convert the epubs from my subscription to mobi format. Unfortunately it's got limited capacity.

Today I went through and stripped the advertising pages and graphics out of the original epubs of the Pathfinder novels using Sigil, then reconverted to mobi, and put them back onto my Kindle. I gained 68 megs of space.

I'm not bothered by the advertising per se, but I thought it might be useful info for anyone else running short of space on their digital readers.


Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber

It's all looking good now. Thanks again for the help.


Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber

Sorry to be an ongoing nuisance, but there still seems to have been a hiccup somewhere, because the replacement isn't showing up for me on my subscriptions page.


Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber

Many thanks for arranging the replacement copy.

The other book in my order, which I received without any issues, was the AD&D Dungeons of Dread (1E) Premium Hardcover, with the reprints of S1-4.


Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber

I just received this order. Unfortunately instead of receiving a copy of the AD&D Dungeon Master Guide (2E) Premium Hardcover, I instead received a copy of the AD&D Dungeon Master's Guide (1E) Premium Hardcover . It's a beautiful book, but one I already have a copy of. I'm happy to send it back, but I doubt it's practical from New Zealand.


Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber
Kolokotroni wrote:
But I dont know that its fair to put them on a 'dont deal with' list, as it was a kickstarter, not a standard order. Its not the same thing, and you shouldn't treat it like ordering from their online store. Geting your product eventually is precisely what you sign up for with a kickstarter, and while communication wasnt the best last time out, I've seen much much worse in kickstarters.

It was the sudden cutoff of communication as soon as the US national backers were dealt with that left me with a negative impression of the company. Given that I backed Reaper in no small part due to their great customer service rep, it was clear by the sudden contrast that they made an actual choice to treat international backers a lot worse than the others. If it they'd treated all backers similarly, I'd be far less unhappy. As it is, I don't like how they treated me as a backer, so I won't do business with them directly or buy Reaper products through other suppliers in the future.


1 person marked this as a favorite.
Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber

After the handling of international backers the last time, I'd advise people outside the US think carefully before backing. The deal might look great and I have no doubts that they'll fulfill their obligations eventually, but IMO it's just not worth the frustration I had waiting last time while they refused to update information for the international backers. After all that Reaper's on my 'won't deal with this company again' list.


Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber

Thanks again for the great customer service.


1 person marked this as a favorite.
Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber

More like a preying mantis methinks.


Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber

Could this order please be put into my sidecart to ship with my subscriptions? That's how I'd set these items to go during checkout, or at least I thought I had.

Many thanks.


Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber

This order is showing the Reta's Bridesmaid figure as being at $4.25 instead of $2.
This isn't actually surprising, because for some reason, my order for the Gencon Exclusive Goblins #1 (Order 2743324) set to go in my sidecart at the same time as I ordered the mini doesn't seem to have been included in my pending order, but is still apparently in my sidecart, waiting for another month. Could someone please look into what's happening?


Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber

I'm not an artist, just someone who might buy a book like this to look at. Working from the list of 'problem' images, I can usually see what the issue is, but it's mostly not stuff I'd have noticed without the list showing what to look for. I'm personally satisfied with my purchase. YMMV.


Paizo Charter Superscriber; Pathfinder Deluxe Comics Subscriber

It now stays at the discount value in my cart but it bumps back up to the full price at checkout.

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