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As GM, I never found much of use in NPC backgrounds. Sure, they could potentially add extra depth, but they always seem to leave out the stuff that is directly useful - the things the PCs would actually notice.
How does the NPC talk? What does he like to talk about? What does he want? What intriguing mysteries does he hint at but not want to fully reveal? What could the PCs say to him that would make him change his mind? What does he do for fun in his spare time? Why should the players like him? Why would the players even remember him at all?
I want dialogue suggestions and conversation starters. I don't want to have to rely on my players to say, "I want to have a personal conversation with Koya and find out about her hopes and dreams and hope that something interesting comes out of it."