Customer Service Demi's,
Now that my orders are combined (Captain Planet flashback...), I see that I have ordered two copies of both Dragons Revisited and Dark Markets—A Guide to Katapesh.
Please trim that order to one of each, instead of two.
I am so stunned by what I just read that I can't even gather a proper response.
kysmartman - you are acting in a very immature and irrational manner. please stop.
I don't think they have lost customer service which is still world class.
The last couple of months seem to have been a steady stream of "I'm a subscriber, I should have my PDFs earlier than everyone else."
Some of us forget the benefit of subscription is the discount and free PDFs, not and entitlement to 'early access' of said PDFs.
I want my books too, but Paizo is NOT failing to fulfill their commitment to me as a subscriber. I WILL receive my free PDFs and a discount on all Pazio products I purchase.
20 new products this month + GENCON = longer shipping time
I'm a bit frustrated by the abundance of 'Paizo is not taking care of the subscribers' posts. When did compassion and understanding get over-ruled by an entitlement to 'early PDFs' (that aren't even part of the subscription plan)?
Subscribers get FREE PDFs, not EARLY PDFs.
Show me a company that gives you the same benefits as a subscriber and does it better?
The black raven wrote:
Adding items won't always delay your subscription.
The Customer Service gurus have said that adding items to your subscription causes your order to be randomly placed in the queue.
This month, like you, I added something (Visions of WAR) to my subscription and didn't get my PDFs until Wednesday. Last month I added an extra item (Combat Pad) to my subscription and got my PDFs on the first day of shipping.
but man that art on page 173 is so easy to misinterpret at a glance! :D
John Kretzer wrote:
Yeah I had to do a double take when I saaw that...for a second their I thought it was a section on Mythic Erotica.
I could have done without seeing that artwork in this context...
On a more serious note - the art in this book is amazing!
That is surprising. I dunno about Washington but most warehouses here in NJ have Will Call pickup. Though having people showing up for their subscriptions would probably be a nuisance for the warehouse staff and not as cool as a Paizo fan doing it might hope it to be =p
I imagined it working almost the same way subs work now. Instead of a 'ship' email we'd get a 'ready for pick-up' email. I also imagined the 'will call' subs would either be first or last in the queue. Last would be fine by me as my intent is not to get 'early access', just to have a reason to swing by and say 'Hi, you guys are awesome' on a monthly basis.
I live an hour away from Paizo HQ. I'm sure I'm not the only subscriber that lives relatively close to Paizo HQ.
Have you guys ever considered letting us pick up our subs at the warehouse?
Is it logistically feasible? It wouldn't save me any money once I drive out there and back home, but I'd love to make a trip to Paizo HQ every month.
I applaud the warehouse folks and their efforts.
On a related note, I live in Puyallup and have three teenage girls that would love to help pack shipments! I think two of them are actually old enough to work in WA.
No pay necessary, we'd all work for Store Credit.
Lisa Stevens wrote:
I see what you did there.
Nothing but love for the warehouse crew!
Thanks for all the great responses.
I see what you are talking about now. I suppose I'd never really given it any thought. On the surface, I just assumed using the PF rules in a modern setting wouldn't be a huge deal.
I've skimmed through D20 Modern (when it first came out), but never really gave it a fair once-over. When I do modern play, I use the M&M ruleset - whether I'm using Supers or not.
James Jacobs wrote:
Oooh! I am now officially excited for the AP.
(TAKE MY MONEY AND SHIP MY SUBS!)
*deep breath* I feel better now.
I see "Pathfinder Modern" mentioned in a few threads from time to time.
Other than a modern campaign setting, I don't understand what rules you need to play in a 'modern' setting that aren't already presented.
Sure, you'd have to change Gold Pieces to 'credits' or dollars or something, a few other changes like that ...
I am NOT trying to start a flamewar and I'm NOT against a 'Pathfinder Modern' rulebook, I don't understand what would be significantly different from the rules as currently presented.
I'm asking "What would be so different in 'Pathfinder Modern' that you'd need a rulebook for it?"
Warehouse minions - work harder, move faster!
TAKE! MY! MONEY!
Please pass on my understanding to the warehouse crew that has been working hard to get all the subscriptions out as quickly as possible.
I haven't received my "ship" email yet (and no, this is not a ploy to get my order fulfilled faster). There has been a little whining (some of which has been perpetrated by me) and wanted to make sure that along with the whining, there is some praise and respect for the warehouse folks as well.
@Mike6976 - This is a rare occurrence. I usually have my physical books a few days prior to the retail release date.
With the plethora of product this month added to GenCon (and if you added anything 'extra' like the Special Edition Visions of WAR book) it's taking twice as long as normal for Paizo to complete the subscription shipping.
Barring any unexpected circumstances, you will see a more 'normal' timeframe for shipping next month.
Joshua Goudreau wrote:
You are not alone my friend, you are not alone.
I'm dying here.
Only band aid i have is the Mythic Adventures update to Hero Lab. I can see enough crunch there to know I WANT MY BOOK.
Still hoping I get the 'ship' email today...
Not complaining though, I understand the irregular confluence of events.
This is a very unusual month for shipping due to the amount of product being released and GENCON.
I don't like waiting either, but I can understand why I don't have my PDFs yet.
AS MUCH AS I AM DYING FOR THEM!!!
Well played, Cosmo.
There are 40+ Mythic Abilities for each Mythic Path and you think this one ability ruins spontaneous casting?
It's almost like you assume there are no abilities of equal power for the spontaneous casters in the book.
I don't have my PDF yet, so I can't say for sure.
Do you have yours?
Matthew Morris wrote:
There's always hope Magnuskn, I got mine downloaded.
And you just said odds didn't look good for you.
It's all Wayne Reynold's fault. I bet Visions of WAR is holding me up.
(Not really, it just seems that the folks saying they're at the end of the queue seem to get their shipping email soon after.)