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Jeff Alvarez's page

VP of Operations, Web Store Manager. 391 posts. No reviews.

Profile | Recent Posts | Recent Reviews


Recent posts by Jeff Alvarez:

My Little Cthulhu Vinyl Figure
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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girlonthepark wrote:
Is there a vague release date set for the green? I put in for a preorder and was hoping to have it for my husband for Christmas, but there appears to be no timeline anywhere.

All I have heard from our distributor is that it *should* be available in November. I imagine that we should have them in time for Christmas but I can't make any promises.

Bloodstone Gnome Bodyguard Army Pack
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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I just spoke with Ron from Reaper and this set contains 9 minis.

Knightmare Chess 2nd Edition
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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VedicDragon wrote:
Any idea when this will be restocked?

Unfortunately no and our distributor doesn't have any idea either. Sorry.

Dronolan's Tower: Legends of Kitholan -- Volume 1: Tales of the Long Forgotten CD
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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I just emailed the manufacturer and requested more so hopefully it will be back in stock soon.

Pathfinder Dice Set: Second Darkness
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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If everything goes according to plan, we should have these sometime in the next few days.

Why no registered mail ?
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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Selcuk Gozubuyuk wrote:
I am still waiting for order no:1223441, Pathfinder Roleplaying Game Core Rulebook. It was suuposed to be dispatched on Aug 12th. So it is almost 2 mounths passed. :( If registered mail option was available, I would just sit and wait, knowing it will eventually arrive. But now I am just wondering when should I declare it as lost and order a new one from Amazon.

That is actually an other point. When I order Paizo goods from Amazon the arrive much quicker, like two weeks, and much cheaper. I want to support your company but the difference is huge. Since amazon is charging less for postage also, I can just order the harcover from them and buy a seperate pdf from you. Add the long delivery times of Paizo you can understand why I cancelled the previous subscriptions.


The reason that Amazon can charge less for postage and has shorter shipping times is because they have European offices that they ship from (hence cheaper rates and quicker delivery) and we don't. If you can get your books reliably from Amazon and cheaper and quicker, then by all means, please buy from them. We love to service direct customers but what we really want is for our fans to buy our products whatever way works best for them.

Quote:
In short, please give me a date which I will recieve Core Rulebook, at the latest. Even if pricing policy is beyond your grasp, please add registered mail option, or some other means for more secure delivery.

Our arrival percentages are really high and since it hasn't been returned to us yet, I imagine that it's still on its way to you. Please give it another 2-3 weeks and if it hasn't arrived by then, we'll go ahead and ship you a replacement or refund you for the books so you can get it thru Amazon.

Pathfinder Campaign Setting
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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JEThetford wrote:
I love the book, but have only actually looked at it about a dozen times when "CRACK!"--the binding not only broke but fell apart. I purchased the book at GENCON 2009 and am a bit irritated that it did not last long enough to get any real use out of the book.

Any help out there?

Jeff Thetford


Hi Jeff,

I'm sorry to hear that. We'll go ahead and get a replacement out to you today.

Hot Lead: How to Paint a Better Miniature DVD Set
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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I'm not sure why our main distributor isn't getting any of these but at this point, I'm not sure we will ever be able to fulfill this product.

My Little Cthulhu Vinyl Figure
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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Daeglin wrote:
Hey! Is this really coming back?

If so, is there a chance he might get red and Angry, too?


Unfortunately no. The red ones were a limited edition made just for us and we've sold through all that there were and all that there ever will be.

Mythos Buddies
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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yoda8myhead wrote:
Are these available by the case? And are they like other randomized minis in that buying a case would guarantee a complete set or at least no repeats?

They could be available by the case, if specially arranged, but there's no guarantee that you'd get the set that way. The rarity is set off of 50 figs and the case is 20. I think your best bet is to trade them amongst yourselves on the boards if you're really shooting for obtaining a full set.

ORDER 1246576
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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Robert Brambley wrote:
Can anyone confirm that this order was ever shipped?

I received my confirm email on 9/1 that says 'In the next week or two this item will be shipped...yada yada' That was 4 weeks ago.

But I have yet to receive one that indicated it was shipped.

Thanks
Robert


Hi Robert,

It was shipped on 9/14/09. Maybe you deleted the confirmation email or maybe your spam filter ate it. In any event, it has indeed shipped.

Pathfinder Roleplaying Game GM Screen (OGL) Print Edition
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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Chrispy wrote:
Vic Wertz wrote:
Kevida wrote:
I see that the date has been changed to November. Shipping problems? I mean it is no big deal but I was just curious (hence my chimp avatar).

It was delayed at the printer.

FFFFFFFFFFFFFFFFFFFFFFFFF

Well good thing I'm a subscriber so I don't have to wait for my copy of the bestiary to get here before I can do a full conversion. I bundled everything together when I preordered a month or so ago.

do you guys know what part of november it will be?


Not yet but hopefully we'll have a better idea in a few more weeks.

Savage Worlds: Customizable GM Screen
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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Sorry guys but I have no idea when this will be back in stock and neither does our distributor.

Adventure Dice Tube (5)
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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Yes they still make them but we aren't able to get them from anywhere but direct from FBI and it's hard to hit their free freight minimums. I'll see what I can do about getting these back in stock soon.

GameMastery Map Pack: Village
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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Ok,

We are down to our last 20 copies of this Map Pack and then it will be Out of Print! Come and get them while they're still available.

Order # 1011989 - Downer Volume 2: Fool's Errand
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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Actually we've officially canceled the product so it won't in fact ever see print.

Pathfinder Dice Set: Second Darkness
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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Hey Everyone!

I just received an update from our friends at Q-workshop and they think they will be ready to ship these dice to us in about a week or so. And since they will be shipping direct from Poland, I imagine that puts them arriving in 3-4 weeks.

Subscription Shipments for the next two months.
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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Cranking out the Core RPG, the Bestiary, GenCon, and then the move has put us behind schedule on a few lines. We're working hard to get back on schedule but it will that a bit of time. Consequently, September will be a light month for product releases and October, November, and December will be a bit heavier.

Question about PRD and community use
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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Hi,

I've sent you an email regarding this so please read it and reply in email.

--Jeff

A Song of Ice and Fire: Peril at King's Landing
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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The official release date is August 17th.

Paranoia: Troubleshooters -- Black Missions Limited Edition
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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We should be able to fulfill all pre-orders already placed provided Alliance receives their total order and Mongoose doesn't under-ship. I was one of the first to place my pre-orders for this product so I feel pretty good about our chances.

Hot Lead: How to Paint a Better Miniature DVD Set
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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I have little in terms of an update...

Our distributor shows that the manufacturer should have requested orders by now but they haven't. Maybe they're waiting to release at GenCon? Maybe they're running late on production or shipping? Maybe they've had to shelve the product for a variety of reasons and just haven't said anything?

All I can say is that we will order it for our customers once it becomes available.

Not real happy. . . .about "Out of Stock"
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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I think it also bears mentioning that while it may have taken us a few days to let folks know that their items weren't available, that didn't mean that we'd been waiting to place those orders with our distributor.

As a general rule we place our orders on a daily basis and this allows us to make every effort to get the products people ordered as soon as possible. But unfortunately the limited nature of a sale like this means that we're not going to be able to fulfill everything for everyone. Like Lisa mentioned, we're very sorry that this surprised some of you and we'll try to make things more clear next time.

The reason it took us a few days to cancel those out-of-stock items was that we were waiting on some new code to help customer service handle the cancellations efficiently. This new code sped up the notification process by days if not a week and made sure that the items were fulfilled in the first-come, first-served manner.

Paranoia: Troubleshooters -- Black Missions Limited Edition
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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As of right now, every copy that has been pre-ordered through Paizo.com has been pre-ordered through our main distributor. I want to again make no promises or guarantees but we've done everything any retailer can to ensure success.

Paranoia: Big Book of Bots
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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Yeah, unfortunately this product is now Out of Print and I don't have any sense if they will reprint (my guess is not for quite some time if ever).

Paranoia: Troubleshooters -- Black Missions Limited Edition
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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Crap, I guess I'll need to up my pre-order quantity. :)

PDF free with preorder?
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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We will be releasing the PDF for the Pathfinder Core RPG for a very reasonable price so please don't consider scanning it yourself. Please keep an eye out for future announcements on the PDF (including the price).

September
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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Hey Everyone,

We've made some updates to the product schedule and a few products have moved from September to October. Hopefully it's a bit more reasonable now. :)

Pathfinder Dice Set: Second Darkness
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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Hey Everyone,

I just received an email from Q-workshop and they have had a terrible fire at their factory and have lost most everything. No one was hurt so that's good but the fire has set them back at least a month so I imagine that these dice will be an August release at the earliest. Our thoughts and best wishes go out to them.

Pathfinder Dice Set: Second Darkness
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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KaeYoss wrote:
Do you have an ETA yet? Are they underway? (From Q-Workshop to you, I mean)

I just sent an email to the q-workshop folks to get an update so I'll post when I hear back.

Paranoia: Troubleshooters -- Black Missions Limited Edition
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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Olaf the Stout wrote:
Great, thanks Jeff.

Olaf the Stout


Ok, so the pre-orders aren't due yet so there's still time for me to up my order if I need to but currently I have 2 on order. There's no 100% guarantee that I'll get them but so far there's only 10 copies spoken for before mine so I think we're looking at 98% guarantee. Submit your order Olaf and you'll be first on the list!

Little Dog Comments
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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/bump

Paranoia: Troubleshooters -- Black Missions Limited Edition
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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I'll look into it on Monday and see what our distributor says about it and get back to the thread.

Little Dog Comments
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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While working on the reprint of KDL we've decided to include the Little Dog expansion with the basic game. But while we've had extensive play testing and comments on the basic game, we haven't heard much from those of you that have played with the Little Dog expansion. So please give us your feedback to the Little Dog rules before we finalize them for publication.

Thanks!

Pathfinder Dice Set: Second Darkness
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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tdewitt274 wrote:
I'm starting to wonder if I should cancel this part of my order to make sure I get the CotCT dice...

We shouldn't run out of the CotCT dice so don't worry about that. If you're looking to get them sooner than later, well, that's another story...

Shackled City AP Hardcover at Gencon?
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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Fu-Man Chu wrote:
I noticed that the SC AP hardback is being sold at a discount on the online store - I was wondering if the book was going to be available at Gencon, and if so, if there would still be the discount... I'm planning to be there, so I figured I'd save on shipping (and on the PRPG shipping as well!)

Thanks!


I'm not sure that Josh has finalized the product list for GenCon Indy yet but I'm sure he'll consider it.

Kill Doctor Lucky
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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Damian McCarthy wrote:
Any update on a reprint?

We're working on some new art pieces for the game and hope to have the reprint for the holiday season at this point.

GameMastery Face Cards: Friends & Foes Deck
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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Sebastian wrote:
Jeff Alvarez wrote:
Sebastian wrote:
Sweet. I always printed out the pdf pictures and showed them to the players, this is much better.

If they are successful, can we expect to have them tied to an AP like the item cards?


Probably not. There aren't enough head shots in a AP to fill a 54-card deck.

What about combining the portraits with plot items, unique magic items or art from locations in the AP?

That's beginning to sound like a mishmash of an AP Item Card set and a themed Facecards set along with location art...interesting idea but it's not quite what we were envisioning for this product. That's not to say that it's not a good idea as its own product though.

Pathfinder Chronicles: Dungeon Denizens Revisited (OGL) Print Edition
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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Lara Cobb wrote:
Has this begun shipping yet?

It has shipped to subscribers that aren't waiting for it to combine with Pathfinder #23 or their monthly shipment (which should start shipping the week after next).

GameMastery Face Cards: Friends & Foes Deck
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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Sebastian wrote:
Sweet. I always printed out the pdf pictures and showed them to the players, this is much better.

If they are successful, can we expect to have them tied to an AP like the item cards?


Probably not. There aren't enough head shots in a AP to fill a 54-card deck.

Pathfinder Dice Set: Second Darkness
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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The image of these dice should be up shortly and we are hoping they arrive in time for PaizoCon. The next set we will be working on is the Legacy of Fire set and we're shooting for a GenCon Indy release.

The Gamers: Dorkness Rising DVD
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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We have confirmed that they are shipping us a small restock and are requesting a larger one so these should be back in stock next week. Woot!

Top Loaders 3x4 Black (25)
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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elvnsword wrote:
are these clear on front and back?

From what I can tell they have a Black Border.

Pathfinder Dice Set: Curse of the Crimson Throne
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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GeraintElberion wrote:
Um, apparently I can currently preorder these for January 2009.

I want to buy some, but these dice are as unreliable as the minis for release dates.

Any idea when we might, realistically, see some in store?


Sorry about that. It is fixed and should update on the website soon.

Pathfinder Dice Set: Second Darkness
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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I'm still waiting for a reply from the Q-workshop guys on the pics and the actual arrival of these dice. As soon as I hear anything i'll post here and thanks for everyone's continued patience!

The Gamers -- Dorkness Rising: "Shirt" T-Shirt
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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Unfortunately what we have in stock is all that remains and we cannot get any more. :(

Check out the New Covers!
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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Check out the amazing new covers to both the Pathfinder RPG Core Rulebook and the Pathfinder RPG Bestiary!

Pathfinder Dice Set: Rise of the Runelords
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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Weaponbreaker wrote:
My d4 chipped the other day is there a way to get a replacement?

For the record this is the 4th Q-L set I own and these are great dice.


Yes, was it your RotR d4?

Pathfinder: Kyra (Iconic Female Human Cleric)
Paizo Employee Jeff Alvarez (VP of Operations, Web Store Manager),

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Black Dow wrote:
Any developments on the latest line ETA?

Nope. :(



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