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To be clear, we haven't replaced or removed any of the existing services so no one is forcing you to use UPS International as your shipping method. We just thought that some of you might like the tracking features and in some cases, this service might end up being cheaper than our existing services.
If you don't like UPS or don't want to use it, then by all means please don't. We just wanted to provide yet another method for those that wanted it.
Greg A. Vaughan wrote:
Great minds think alike Greg...and then there's ours. lol
Steve Geddes wrote:
Unfortunately we don't have any good info on this. WizKids is showing that the release for these products is supposed to be today but the Alliance DB is still listing them as Pre-Orders and listing them releasing separately. Stranger things have occurred, but I'd put my money on them shipping together, but who knows and who knows when.
I really wish I had better info for you my friend but that's all I know.
still waiting for the 2015 great golem sale...
We can't say for sure that there will be a sale each year like the one you're referring to Messy. In hindsight, while we offer OUTRAGEOUS deals in them, they tend to create a ton of CS issues, destroy the warehouse, and create massive delays with shipping out orders (especially when there's a sub run combined with it). So while they generate a lot of sales, they also generate a ton of trouble and we're just not sure the one is worth the other.
Brian E. Harris wrote:
Forgive me if I overlooked this, but is there any difference between this one (2015) and the previous one (2013) ?
The only differences between the last few printings would have been the graphic design but otherwise the elements within the product should be identical.
Our new printing will have an extra sheet of magnets included to help give the product enough bulk to give the packaging a spine and help justify the price increase (that and our manufacturing costs have increased since the previous printing).
From holding the sample dice I have, they certainly feel solid (they are heavy as hell) but you should ask during the KS to be sure. And from listening to them discuss the dice, these are NOT coming from a 3D printer but are being cast/molded. If you're enjoying your other solid metal dice then you'll be very happy with these dice.
Marc Radle wrote:
It was announced at GenCon just this past week so it's relatively new news. We've been putting flyers in our paizo.com orders and will be pointing folks to it thru our social media as we get closer to the KS launch. This is going to be an awesome project so please keep your eyes peeled and pass along the news.
If you're looking for beautiful AND legible then make sure you get the Mummy's Mask dice set. They might just be my favorite set that we've produced for the Pathfinder AP line.
I also happen to have a prototype of the metal dice from the upcoming KS campaign and not only are they amazing looking but they are also quite legible.
I think that Q-workshop has been upping their game with their newer releases and you'll be pleasantly surprised by their dice.
Brell Stormforge wrote:
No but we will have these same bags in our booth at GenCon so CS *could* cancel your current order and you can pick one up there!
Snapdragon Leafwhistle wrote:
What about anti-static peanuts? That would at least cut down on the peanuts here peanuts there peanuts peanuts everywhere issue. I know my mailroom folks would prefer it! (I get stuff shipped to work so I can unbox everything and give them the packing materials for reuse. I can't be the only person doing this....)
The peanuts that we currently use ARE anti-static peanuts...
Brell Stormforge wrote:
We are looking to get a pic from OffWorld Designs of the inside of the bag.
Brell Stormforge wrote:
How soon will this be in stock again? When I put it in my cart and checked out it said it was in stock at time of order, but then when I got the order confirmation email it said it is unavailable.
These should be available in a few weeks for shipping again. Our store blog moved everything we had on hand and I have to get more from OffWorld Designs. Have no fear, just backorder it and once our restock arrives, your bag will ship out!
I'm always looking at other options but there's only so much we can do with the limitations we have.
I'll also point out that part of what's driving our need for booth and line management is dictated by Gen Con itself. They have specific rules regarding how an exhibitor has to manage their booth area and any lines that form due to their activities and we have to conform to those. They actually told me after the show last year that some of the other big exhibitors are thinking about moving to a similar system as ours for queuing (out in the hallway) to get into the booth.
Could I figure out a different solution for future years? Maybe. I'm a creative guy and am always watching what others in our industry and others are doing. But I have to be honest and I'm trying to set your expectations at a reasonable level so that you're not surprised when you approach the booth and are asked to queue up for entrance.
It could be worse, my friend. When I was at the Lucca Comics and Games Show in Italy last year, there was a 3-4 hour queue just to get into the exhibitor's tent and that was before you got in line to buy stuff.
Currently on backorder... ETA when new stock will be available?
Sorry ckdragons but we haven't sent the files back to press yet so I don't have a firm ETA. I'm expecting for us to sent the files in the next few weeks so a July or August arrival is anticipated. Once we send the files, we will have a better idea.
Thanks for hanging on!
The official release date for Lord of Runes is June 2nd and with TOR flying Dave out to PaizoCon to do a book signing, we needed to shift the subscription forward from June to May. The move is mostly about Dave attending PaizoCon so I wouldn't expect us to shift sub release months on future Tales books.
The Grim MacKay wrote:
Yes, there should be Pay-to-Use Wifi available in the convention spaces.
The Grim MacKay wrote:
Unfortunately no, we are not offering free Wifi in the hotel convention spaces.
The contract we have with the Doubletree hotel states that self-parking will be $8/car/day so no one should need to park offsite because of pricing. I know that with 2,000+ attendees at NorWestCon, the Doubletree parking lot filled up and that required offsite parking by loads of attendees. I'm guessing that that shouldn't be an issue for us at PaizoCon.
It's possible that JoelF847 was looking at the Valet pricing (which isn't listed in the contract except as prevailing posted rate) and $21/car/day seems appropraite.
Unfortunately the company that holds the patent on the white peanuts (the ones that we prefer to use) has discontinued them and will not sell the patent to anyone else so those are no longer available. The ones made from cornstarch shed organic materials on everything and make books sticky so they aren't a good option either. So the green peanuts are the only option for us as far as peanuts go right now.
We've looked into air pillows and kraft paper options as well but they take much longer to use and don't stand up to the weight of our books in transit as well as the peanut options.
I'm constantly re-evaluating our shipping materials and experimenting so believe me I'm as motivated to move from the green peanuts as everyone else. ;)
Rite Publishing wrote:
Any idea on a more specific date as to when they will be back in stock?
We are just sending them to reprint now so I don't have more than a guesstimate and that would be June. I can jump back into this thread once I have a better date but to be honest, with the port congestion issues we're all experiencing, even my better date will still be an estimate.
One of the other benefits of having an open slot from PFSOP is so that attendees don't have to miss out on key seminars or other gaming options due to the drive to maximize their OP character's level progression.
We are trying to allow for a more holistic convention experience rather than just a PFSOP con experience. If that's your main drive for attending, then great. There will be plenty of GMs running PFSOP during that open slot. But if you'd like to take a break from PFSOP and take in some of the other sights and sounds of PaizoCon, well then this is your opportunity.
As much as I love seeing the PFSOP room full 24/7, I'm almost more excited to see how folks spend their off slot. Who will I get a chance to chat with in the bar? What new faces will we see in our seminars? Who's going to take the time to try out the Adventure Card Game? Maybe some folks will paint a mini or do some serious browsing in the store? So many possibilities... :) I just can't wait!
It turns out that the product that Sunghwan ordered on 9/25/14 was a pre-order for a magazine and the first few copies of these didn't even arrive in our warehouse to ship until 10/8/14 and the bulk until 10/16/14 so now with the right info in hand, I think that a 1-week turnaround isn't bad.
I understand that loads of people are frustrated with the situation and we really are working as hard as we can to get orders processed. In most cases, the orders that have been submitted are in the queue and will get picked and shipped so please hang in there and trust in us and thank you to all of you for your continued patience.
I can understand shipping delays due to the Great Golem sale. But I have to ask, if the sale started on October 1st, how is it that there are orders from the 2nd and 3rd of October that have not even shipped yet? I have seen several posts in this forum of people who ordered on those days and their orders still have not shipped. This would make it seem that there is something more going on than just the sale. I cannot see there being this many orders that it is taking over three weeks to even ship the initial orders unless Paizo is catering to the online retailer orders before processing regular customer orders. Or is it that there is just one person in the warehouse that is shipping everything? Or are the delays because Paizo is selling off old stock that has not been received in their warehouse from the distributors that are returning unsellable stock?
Hey Wally West,
Our warehouse is cranking out orders as quickly as we can. We have between 6 and 8 full-time folks down there picking and packing orders all day long but there's just a ton of orders to get through. In addition to the sale, we also had a subscription run right in the middle of things that added loads of more orders into the process.
There are all kinds of reasons why someone's order from the first few days of the sale might not have shipped yet. They may have had their CC declined and we're waiting for them to fix things, they may have ordered something that we don't have in stock (something that wasn't on sale) and we might be waiting for that product to come in, or maybe their order was so huge that it is hung-up in our system (and we've had some with hundreds of items). Honestly there are a variety of reasons why something like this might have happened and we're working as hard as we can to get answers for those folks and get orders shipped.
I can say that everything we put on sale is in house (ie we're not waiting for it to come in from a supplier) so that's not the problem. There's just a ton of orders and that takes time.
We really appreciate that folks are shopping with us and we really appreciate everyone's extended patience with the long pending time. I can guarantee that we will get to everyone's order as quickly as we can and please have faith that if you've ordered from us, we will get your package out to you. We just need everyone to hang tight and trust in us!
Michal Tatarka wrote:
Hi Michal, your order has been delayed because we've been trying to get you two of the starter decks but have been unsuccessful. I'm afraid that at this point we really should cancel your Guristas and Serpentis starter decks and ship the rest of your order to you (which are in our warehouse and ready to ship now). Please let us know if this is okay and we're sorry for the delay.
WizKids has officially announced the new release date for the Wrath of the Righteous Miniatures and it is January 22nd.
Our plan is to authorize our subscriber's credit cards today for these and have them ship out along with our January subscription products starting next week.
My subscription shows the next three Adventure Path volumes are shipping together in February.
That's just our system being wonky with showing subs info. I can guarantee that we will not be shipping out the next 3 Pathfinder APs together. Sara Marie can explain what you are experiencing when she is back from vacation so hold tight...no reason to panic. :)
The listing that everyone was seeing on Amazon but sold by FunAgain Games was an error on Amazon's site. We've been in touch with the FunAgain guys and they have assured us that they set up their offering to be a pre-order until the 30th and any orders they are receiving between now and then will be delayed until after the release date.
I hope that helps clear some of this up.
Nix Tharel wrote:
Is there going to be anyone demoing the Card game at the Spiel Convention at Essen, Germany in October?
I believe that they will have translated copies of the rules and translations of the cards there but I'm unsure if they will be running demos in the hall. I've emailed them to find out so stay tuned.