CookingOrc |
Aaron Shanks wrote:
CookingOrc wrote:Sorry to hear you have had a bad experience. Email is the correct way to access Paizo Customer Service. (We are removing our phone number listings from the site.) We are not experiencing long wait times in processing emails, so a new message is recommended.I love Paizo products. My one interaction with their customer service has been terrible. Maybe I keep failing my skill checks. I don't know.
- Feb 17th I send an email to Paizo Customer Service. I got the automated response back along with my ticket ID. Great.
- TEN days later, after no response, I replied to the automated email as instructed asking for an update or ANY sort of acknowledgement. Nothing.
- March 5th, I emailed again asking for an update. Still nothing.
- Yesterday, I called. The automated message said it was outside normal business hours so I left a message. No response.
- Today, I called and got through to the Customer Service voicemail box. It said it was full and I couldn't leave a message.So..... how do you contact a human at Paizo Customer Service?
Thanks Aaron. I emailed again just now. My new ticket ID number is 187196.