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Chris Lambertz Private Avatar

Chris Lambertz's page

Community & Digital Content Director. Pathfinder Society Member. 6,116 posts (6,147 including aliases). No reviews. No lists. 1 wishlist. 1 Pathfinder Society character. 1 alias.


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Paizo Employee Community & Digital Content Director

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Updated with final product image and description!

Paizo Employee Community & Digital Content Director

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Updated with final product image and description!

Paizo Employee Community & Digital Content Director

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Perhaps it's a lofty goal, but we need everyone in all subforums on paizo.com on the same page in terms of treating each other civilly. We acknowledge that PFS is it's own animal in terms of the outreach into "real-life" tables and interpersonal interactions, but that subforum is still part of a larger community. And parts of that larger community also have "real-life" components, though they are in reference to home games and not the larger organized play circuit (and there are circles of gamers on our site who do not touch PFS who are just as interconnected).

The best way to really see change in my view is to lead by example. My team is certainly open to hearing any and all suggestions that any individual on our site has to offer, and we do take them into account when handling our policies and determining moderation practices. My team also makes ourselves available as a sounding board to folks here that need a "sanity check" when posting to our forums, or if they're struggling with an individual or subject on our site.

We're not comfortable directing users at an unofficial thread for guidance on how to compose themselves in a specific forum, as it can very easily put the responsibility on the original poster to manage the responses to it (which they do not have the ability to do). The internet is also a difficult platform for determining intent/tone, and the nature of communicating via screen (no matter what site it occurs on) is going to cause some difficulty. I don't think that struggle is at all unique to the PFS subforum or the PFS community, and such a thread would certainly be moved (as that subforum is dedicated to specifically PFS content).

Paizo Employee Community & Digital Content Director

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gary i really want ice axes to be transparent electric guitars

Paizo Employee Community & Digital Content Director

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This was an error. Unfortunately I was not able to get a chance to correct before being out of the office for the latter half of last week (there's also some minor bits that need adjusting), but it is at the top of my to-do list. Again, an email will be sent out when it's corrected.

Paizo Employee Community & Digital Content Director

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This is actually covered in our FAQ. We don't accept or look at any unsolicited materials. This FAQ is probably worth taking a gander at also.

Paizo Employee Community & Digital Content Director

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Removed more posts. If you're not participating in the discussion in order to answer the question being asked, or to provide advice, take it elsewhere.

Paizo Employee Community & Digital Content Director

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Removed a series of posts and their responses. Folks, it is not acceptable to dog-pile onto any individual in our community, regardless of their status. We assume that participants on our forums understand that being civil to each other is expected. Intentionally obtuse logic to get a rise out of others just isn't cool, and neither is escalating a conversation due to the personal details and labels that others would prefer not to disclose.

Separately: the Pathfinder Society program aims to be a fun and welcoming venue to a broad audience of participants (just as our forum community does). Occasionally very specific and unique instances arise that can't possibly be covered by any policy we issue. Splitting hairs over where the "line" is for "disruptive behavior" or what is "too PC" is a pretty fruitless exercise, also. It's very easy to start being dismissive of people who face real challenges, and it's honestly better in the contexts that I've seen brought up here to treat at-the-table issues in person.

EDIT: If you have feedback, ping community@paizo.com. Don't derail the thread with it. Thanks!

Paizo Employee Community & Digital Content Director

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Updated with final product image, sample images, and description!

Paizo Employee Community & Digital Content Director

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Removed a series of posts. Folks, this is really best settled over email or private message, or via the channels that Todd indicated above as necessary. Thanks!

Paizo Employee Community & Digital Content Director

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Removed a series of posts. Folks, this thread is not an appropriate venue for debating the details of the motivations of the Orlando shooter. Further, we're not comfortable hosting commentary that has underlying themes in pointing fingers at an entire religion on paizo.com in any context at all.

Paizo Employee Community & Digital Content Director

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Removed some posts and revised the thread title. Dancing around/using hyperbole comparing gaming preferences to Nazism is not acceptable.

Paizo Employee Community & Digital Content Director

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Grease and create pit. Either order works.

Paizo Employee Community & Digital Content Director

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Kicked it once again, that should have corrected that problem :)

Paizo Employee Community & Digital Content Director

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Mulgar wrote:
That should be the response the first time it happens. But this is the third year in a row. That's not a mistake, that's a pattern.

I can attest that it actually was a mistake, on my part, personally. Unfortunately the process and placement of reporting settings really isn't intuitive or easy to spot on our side. I understand the frustration, and I'm sorry for the inconvenience, folks! You should be able to report properly now.

Paizo Employee Community & Digital Content Director

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It looks like some extra data was created by accident in our system that was wrecking havoc on pages that included subscription displays. I've since kicked it back into place. Apologies for the inconvenience all!

Paizo Employee Community & Digital Content Director

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Hey folks, I don't wanna ramp up expectations for avatars, but I can't take requests unfortunately. I only work from the pool of artwork that already exists in our products (so can't fabricate options that don't exist), and not all of that artwork is avatar appropriate (for various reasons like quality retention on resizing, color balance that may get muddy at 90x90px, or proportion issues).

Also, yes, some unique avatars exist for employees, former employees, some select contest winners, kobolds who seem to have an affinity for smurfing, and ponies.

Paizo Employee Community & Digital Content Director

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Removed a series of posts. Like I indicated, you can direct feedback to community@paizo.com. Let's not derail this thread, thanks!

Paizo Employee Community & Digital Content Director

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Sorry, no plans for this! However, the addition of new avatars is creeping up my list of things to do :)

Paizo Employee Community & Digital Content Director

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We're not going to be enabling user-submitted avatars, or fan-sourced imagery. However, the quest for more shiny avatars is getting closer and closer up my list :)

Paizo Employee Community & Digital Content Director

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The answers here are fairly close. One of the handful of reasons not touched on here is that we need to be able to manage our expectations for inventory for subscriptions (canceling, holding, and then re-starting on a large scale can cause some hairy logistical problems). Another is that it gives us an opportunity to potentially address an issue that's causing the hold/cancellation. Paizo is generally a very "hands on" company, and we try to treat each subscriber and customer on an individual level to provide the best service we can. I understand that there is definitely a convenience concern, but our Customer Service team is incredibly responsive via email, phone, and our forums.

Paizo Employee Community & Digital Content Director

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I believe that this behavior might have had something to do with post-count via a specific alias (I'm not 100% on what that threshold is). I don't believe this code has been touched this code in quite a while, but I do have plans for fine-tuning default aliases on our wishlist for future forum enhancements :)

Paizo Employee Community & Digital Content Director

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Removed a series of posts. Folks, using the phrase "Paizo Defense Force" is ultimately unhelpful and divisive. Please refrain from using it on our site.

Paizo Employee Community & Digital Content Director

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No posts have been removed. Folks, we are getting real tired of seeing the same few people engaging in the same style of argument over and over. I'm also not fond of seeing my team continually being dragged into the center of these either, as we have plenty of other things we could be doing. Unless you're posting in the Rules Questions subforum to ask or help clarify a question for the original poster/others, take it elsewhere.

Paizo Employee Community & Digital Content Director

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Orfamay Quest wrote:
A peasant's outfit is $10 (1 sp), which today would probably be a wifebeater and cheap trousers, while a professional ("scholar") can expect to drop 5 gp on a $500 suit.

We know that it's common vernacular in the US to refer to white tank tops as "wifebeaters", but given the terms roots in domestic abuse stereotypes, we'd really prefer if folks avoided the term on our site. If you have feedback on this, feel free to ping us at community@paizo.com.

As an aside: we're kinda giving this thread the stink eye. Please keep this respectful and civil folks!

Paizo Employee Community & Digital Content Director

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Cross-posting from the contest announcement blog for folks asking here:

I know there's some antsy people waiting for voting to open. There's been a brief delay, but we anticipate opening voting up later this week. Thank you for your patience!

Paizo Employee Community & Digital Content Director

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Removed some further posts. Feedback on moderation decisions should go to community@paizo.com.

Paizo Employee Community & Digital Content Director

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They are paizo.com exclusive, and we are trekking them along to Gen Con :)

Paizo Employee Community & Digital Content Director

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Removed some more posts and the responses to them. The defense of oppression and ownership of other actual human beings (such as hyperbole involving out-of-game examples of slavery) is just not OK on our forums, and frankly is distressing to multiple teams here. Folks have been provided with a number of posts from our creative team to draw conclusions for their home game, and I don't think leaving this thread open is going to result in anything productive.

Paizo Employee Community & Digital Content Director

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Removed a series of posts. Folks, jumping on another person over their perceived "tone" of a post is totally unhelpful. Text is an imperfect medium for interpreting intent, and jumping to the worst conclusions can be pretty hurtful. Let's point this thread back to the original topic.

Paizo Employee Community & Digital Content Director

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Removed some baiting posts and the responses to them and locking this one to avoid it spiraling into a back-and-forth argument.

BPorter, we appreciate hearing such positive feedback and knowing that these kids had such a good time!

We also appreciate constructive criticism and the passion/enthusiasm of our community. While threads may get heated about errata or FAQs, we'd really prefer not to endorse commentary that may dismiss the points of view of folks who do not agree with a given change or ruling. The Pathfinder RPG can be complex, and everyone's experience is going to be different.

Paizo Employee Community & Digital Content Director

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Removed a post and a series of posts in response to it. Referring to civilizations that occupied the Americas prior to colonization as "primitive savages" is offensive and has no place on paizo.com.

Paizo Employee Community & Digital Content Director

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Lucas Servideo wrote:
The link for the PreGens needs to be Fixed.

It has been :)

Paizo Employee Community & Digital Content Director

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Pregenerated characters and Pathfinder Society downloads now available in the product listing :)

Paizo Employee Community & Digital Content Director

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Announced for February 2017! Cover is mostly final, but may be subject to change as the release date approaches.

Paizo Employee Community & Digital Content Director

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And we're updated! Thank you for your patience, folks :)

Paizo Employee Community & Digital Content Director

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Removed some heated back and forth and locking to prevent further grar. I'm sorry if I caused a stir with my responses here folks! I had to step out of the office for some personal business yesterday, but can 100% assure you the update will be on paizo.com before the end of day today :)

Paizo Employee Community & Digital Content Director

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Hey folks, conjecture about how I do my job and our content management system isn't really necessary or even really appropriate. The main thing blocking the update has been time available to devote to it given other high priority items (such as our own convention and catching up from that). I have it on my radar, and it will get updated soon.

Paizo Employee Community & Digital Content Director

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Sharaya WHAT YEAR IS IT?

Paizo Employee Community & Digital Content Director

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Removed a baiting post and reply to it. Don't derail a thread that is asking for actual information, please.

Paizo Employee Community & Digital Content Director

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To quell some concerns: we are *not* going to shift to a social media only model, and we don't have an interest in totally splitting the source of new information* (and really have no interest in it, because we kinda think our forum community on the whole is pretty awesome, and it's a great way for our employees to communicate directly to people, and it's full of years of pretty useful info).

However, the reality is that as Paizo grows, looking to other outlets is pretty necessary to cast a wider net to get information out into that great wild internet. Over the last year we've made an effort to make our outlets more useful to the people who use them (such as actually responding to comments, tweets, and asks). We've even been dabbling in live streaming, but are still working out a definite plan on that front.

When I ask "what do you expect to see on such a page?", the thought process is more of a "hey, if there's a need or want for this, we better do it right."

*With the exception of this year's convention updates. The tools we used for live blogging are under evaluation for whether they're totally effective/appropriate as a means of spreading this information. We also do recaps to ensure that that information *is* available on paizo.com at a point in time.

ChaosTicket wrote:

This is still going? Im still blocked from joining or seeing that group. After all the trolling I got there, I dont know if even trying to get back in is worth it.

On any forum the problems are not just trolls, but Administrators. They can and will ban you for arbitrary reasons more than genuine ones.

Im hoping I dont see that here, but I dont know the people.

Heya, we don't really feel comfortable pointing fingers at other online communities here. However, I can say that when we remove folks from our community (which is not often), it's after careful consideration of a whole team (not one person), and is generally for repeat toxic behavior or an extreme circumstance. We don't generally specifically call out what will contribute to a decision like that, because like many things Paizo does in terms of customer service/fan interaction, we consider it on a case-by-case basis.

Paizo Employee Community & Digital Content Director

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Locking. This really reads as arguing for the sake of arguing and we really don't need that on our forums.

Paizo Employee Community & Digital Content Director

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Removed a post and reply to it. There have been fairly clear responses from our creative team, so let's drop the alignment issue.

Paizo Employee Community & Digital Content Director

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Tony Lindman wrote:
claudekennilol wrote:
John Compton wrote:
We're combining several months' updates this week and should see them on the website shortly after that.

Why does it take so long to get it online once it out of your hands? Do you not give it to them in a "publish ready" format?

This really is a pain point for your user base and anything that could be done to streamline this process will make zounds of people much happier.

In case you don't realize, Paizo is actually a *very* small company. At this time of year, the tech staff has an amazing amount of work to do for PaizoCon and then GenCon, on top of maintaining everything on a daily basis. Things like the AR update have to be put into the work queue and prioritized. While many players look forward to AR updates and eagerly await new resources being listed, that may have to take a back seat to things that the business needs to operate.

Be patient, grasshopper. ;-)

This fairly accurate. With the exception that the task of uploading/updating the page is performed by myself, and not our Tech Team :)

Paizo Employee Community & Digital Content Director

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The Paizo Community Team does not have the bandwidth available to moderate additional groups on other websites, given the amount of effort is already diverted to our own forums. However, I am interested in hearing feedback on what one would expect from an official Facebook (page, not group) for PFS in terms of content. Our review of social media accounts is pretty frequent, and we welcome ideas :)

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