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Chris Lambertz Private Avatar

Chris Lambertz's page

Community & Digital Content Director. Pathfinder Society Member. 7,034 posts (7,065 including aliases). No reviews. No lists. 1 wishlist. 1 Pathfinder Society character. 1 alias.


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Paizo Employee Community & Digital Content Director

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Removed a post. Constructive criticism of our own moderation policies are welcome. However, if that criticism is presented in a way that defames another online community, it can devolve into dog-piling onto the individual poster who makes the comment, or on that other community itself.

Additionally, our moderation staff very much acknowledges that politics are an important part of the lives of many of the folks in our community, even though we've recently made the decision to limit political discussion on our site. Please leave negative remarks about those who enjoyed those threads out of the conversation. Thanks!

Paizo Employee Community & Digital Content Director

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Redacted STARCRABS

Paizo Employee Community & Digital Content Director

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Katina I need to dip into a level of Lady Gaga, to improve my P-p-p-poker Face.

Paizo Employee Community & Digital Content Director

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Removed an inappropriate post and responses to it.

Paizo Employee Community & Digital Content Director

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We've had some discussion about this very topic in the office actually. The launch of Starfinder is a huge deal for us, but we're going to be tinkering to find a bit more balance. Thank you for bringing this up! We hope you end up liking what we come up with :)

Paizo Employee Community & Digital Content Director

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IonutRO wrote:
Getting "The requested URL was not found on this server, or you do not have permission to access this area." When trying to download the standard versions.

Sorry about that! Should work fine now.

Paizo Employee Community & Digital Content Director

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nighttree wrote:
Chris Lambertz wrote:
Removed a derail. Folks, derailing this with a debate about what words are/are not offensive is not productive (for the record, "cis" is not a word our staff considers a slur, you can't use a particular "f" word to refer to gay people here either). If you're questioning whether a word is acceptable, our team is happy to answer, but elevating the conversation in this way doesn't help.

I should know better than to even get involved in a discussion of this nature....but what the hell...

I wasn't part of the discussion where the alleged "racism" occurred....so I have no opinion on that.

That said it has become very popular...in a very biased fashion, to throw accusations around, especially accusations of racism and homophobia. People are very quick to jump others and make such accusations....and as often as not it's either a simple (or obscure) misunderstanding.

For example...Chris stated above the staff don't consider "cis" a slur...guess what...I most certainly do. I don't care what labels someone else chooses to apply to themselves.....but NOBODY get's to apply labels to me, and tell me I have to accept them.

Likewise someone got jumped last week for using a term (I forget the exact term)....and was immediately jumped because it's origin is related to Gypsies or some such...so it's considered a "slur"....when in reality it hasn't meant that for many generations, and their usage of the term was completely in line with common usage (depending on your generation I suppose).

Are there racists and homophobes in the world....you bet.....
There are also (in far greater numbers these days) radical SJW that are just looking for anyone to attack.

If you see something you think is offensive....ask them what they mean before assuming offense it intended, or some form of prejudice is in play.

Stop looking for someone to go to war with....that's not what any of us are here for.

Just some random thoughts from a 53 year old Gay Heathen.....

Reference the original post quoted in this response. Hosting debates over what words are "valid slurs" is not something Paizo is interested in. Please respect the direct requests of any Paizo employee. Normally, this is a post that would be removed, but since it seems to be a point of contention in this thread, please refer to the statement below:

It is completely disingenuous to assume that what our staff determines is and is not acceptable for usage on our forums is done so on a whim, or as a means to make people feel excluded. There have been/are currently members of Paizo staff, our team of freelancers, the wider gaming industry, and the community we foster here who identify as LGBTQ+, and we choose to strive to give them an environment where they feel they can post. To consider "cis" as a slur undermines their lived experiences, as well as being inaccurate to describe the context in which it is used. We understand that not every decision we make is going to be acceptable to everyone, and again acknowledge that for some people, this is not the community for them.

Additionally, a post was removed that conflated the usage of "cis" with the "n-word." This is incredibly, incredibly inappropriate, because it compares a minority niche of folks who may use "cis" to be hurtful, to a history of a majority imposing hatred, violence, and oppression. We will absolutely not host comments that attempt to do this or similar.

At this point, it's not clear that this discussion is going in any specific direction, and we also do not want the thread sitting unattended over a weekend.

Locking.

Paizo Employee Community & Digital Content Director

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Temp locking for review.

Paizo Employee Community & Digital Content Director

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Removed responses and locking. We understand that sometimes published game content can illicit some frustration, but in order to host a discussion about options presented in our games effectively, the criticism needs to be framed in a constructive way. Please also take a moment to revisit our Community Guidelines regarding baiting posts and thread titles. Thanks!

Paizo Employee Community & Digital Content Director

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Removed a series of posts. We are not turning this thread into a debate on the results of the latest US presidential election, and the voters in it. Thank you.

Paizo Employee Community & Digital Content Director

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Updated with final description and product image!

Paizo Employee Community & Digital Content Director

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Apologies for the delay, folks! Sample images are now available.

Paizo Employee Community & Digital Content Director

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Updated with final description and product image!

Paizo Employee Community & Digital Content Director

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Updated with final description, product image, and samples!

Paizo Employee Community & Digital Content Director

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Updated to clarify the release date on paizo.com. :)

Paizo Employee Community & Digital Content Director

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I thought I had made this pretty clear in the sticky, but it seems like it's not coming across as well as I'd anticipated. We do not consider LGBTQ+ gamer support threads or in-game threads discussing LGBTQ+ characters to be political in nature. Discussion of politics as they affect your games, or material considered to be political that is published in gaming products is not what's being restricted here. The topics which we find have been unwieldy for our staff to keep up with and support appropriately are found in the sticky thread in Off-Topic, and is limited to those topics specifically at this point. I hope this helps.

Paizo Employee Community & Digital Content Director

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Auxmaulous wrote:

Ending the politics section in off topic comes too late and the damage has been done.

Jawa, the reason why the hostility dropped down in recent years on the forums is because all the OT section had turned into an echo chamber - everyone with a divergent view already being driven off years ago.

If you weren't some stripe of left wing you were ostracized if not downright attacked. The fact that the staff injected themselves in the politics and social debate didn't help.

Anyway.

Edit to add: My opinion of course as a long time poster and someone who eventually disconnected from this wonderful and welcoming "community".

Online communities are shaped by the people in them, and are only guided by moderators who adjust to the needs of the folks in that community. It is impossible to run a community that pleases everyone. If you're dissatisfied with the paizo.com forums at large, it's entirely possible that they may not be for you. If you have any constructive suggestions, we welcome them.

Paizo Employee Community & Digital Content Director

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Removed a derail. Folks, derailing this with a debate about what words are/are not offensive is not productive (for the record, "cis" is not a word our staff considers a slur, you can't use a particular "f" word to refer to gay people here either). If you're questioning whether a word is acceptable, our team is happy to answer, but elevating the conversation in this way doesn't help.

Paizo Employee Community & Digital Content Director

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Removed a couple escalated posts.

A couple things I think were missing in translation here: racist remarks aren't acceptable on our forums. There are contexts where certain posts may not be removed, such as when we see the community working to explain why a behavior is wrong, and the original poster coming to an amicable discourse about it (in that case, a moderator removing the posts doesn't make much sense). A poster saying something offensive out of the blue after extended participation in our community is generally not going to warrant permanent removal from our site (generally, these are cases where the poster doesn't understand the implications of words used, or the ground rules we lay out here). We reserve permanent suspensions for on-going and persistent issues (which we communicate to individuals on a one-on-one basis), or extreme cases. Permanent suspension is not a route we take lightly or enjoy resorting to.

Separately, restricting political threads was not caused by any one individual interaction, but a confluence of issues, which are outlined in the thread I indicated previously. We'd hope folks would have confidence in the Community Team's ability to discern what is "trolling" behavior and what is a general trend. This restriction is in response to a general and very negative trend we've seen over the last 10 months and our ability to properly accommodate the needed moderation for them. If we've missed something, or you're confused by action we've taken, we need to know about it. Detailing specifics to community@paizo.com is going to be the best route to ensure our team knows about a specific, individual issue and can respond in cases where you think action should be taken, and it hasn't.

Additionally: we do are not fond of bringing off-site drama to paizo.com. Interactions on other websites in other online communities don't belong here, for future reference.

Paizo Employee Community & Digital Content Director

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To be perfectly clear: this is not a decision made by one person on our staff, but a decision made upon the feedback from multiple staff members, by multiple staff members. It is also based on the feedback of a number of community participants (many of them who have chimed in over the course of years), both in Website Feedback threads and in places that crop up site-wide. It was certainly *not* an easy decision, thus our trial period for political threads. We understand not everyone will agree, but feel it is necessary to put in place to move the community forward.

Paizo Employee Community & Digital Content Director

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When a Paizo staff member locks a thread over the weekend, with a note that we will revisit when we return to this office, it generally means we're in the middle of some non-work thing and cannot devote the time to address it. I'm assuming that this is in reference to a thread locked on Saturday afternoon (while, to be perfectly honest, I saw by chance while running errands). We typically only respond in-depth on off-hours if we have determined a thread or post to be an "emergency" or if we can tell it's probably going to be even more off the rails by the time we walk in on Monday.

It may be relevant to indicate that we've now made the decision to restrict political threads. You can find information about that in this sticky thread.

RE: banning individual users. We don't discuss goings-on with individual accounts publicly, out of respect for our users' privacy. If you need to report an individual account, pinging us via email at community@paizo.com is most helpful.

Paizo Employee Community & Digital Content Director

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Locking. Please refer to this post.

Paizo Employee Community & Digital Content Director

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Locking and removed a series of posts. Deliberately baiting and racist rhetoric is not acceptable. Additionally, please refer to this post regarding political topics on paizo.com.

Paizo Employee Community & Digital Content Director

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As of today, Monday, June 12, 2017, real-world political threads are no longer going to be hosted on paizo.com. The increased attention and resources needed from the Paizo staff to address issues present in politically driven threads detracts from time that we'd would prefer to have pointed at other meaningful contributions to our community and the products we create and support. Our goal with the forums is to create a space that brings gamers together. After a trial of putting these topics on and off pause, our team has determined that these threads cause more friction and poor experience than should be allowed to continue, and runs counter to that overall goal.

For the community's reference, here is a list of potential examples of threads we will no longer host:

  • Politically charged current events, such as elections or ballot initiatives
  • Parody threads of political figures or current politically charged events
  • Threads where the sole topic is a specific political figure, party, or agenda

Additionally, we recognize that content included in Paizo's line of products may raise political discussion or questions. Discussions about in-game campaign setting politics, or the viewpoints of the company are treated separately from the restriction imposed in this post.

Going forward, political threads will be locked, and politically charged posts in otherwise non-political threads will be removed.

We will soon be updating our Community Guidelines to include this restriction regarding political threads/posts to apply site-wide. If you have questions regarding what constitutes a political thread, or are unsure whether your idea for a thread is appropriate, please post to Website Feedback or contact community@paizo.com.

Included below is the original post text regarding political threads from our original pause and provisional reopening below for your reference.

Political Threads on Hold, Originally Posted November 16, 2016:

Due to an increase in negatively charged posting surrounding the recent US election cycle, and the amount of time required of our staff to address these posts (as well as conflict between community members), we've made the decision to put political threads in the Off-Topic subforum on pause. While we regroup to consider how we handle political threads moving forward, active and new political threads will be locked. Our goal with our forums is to create a space that is both welcoming and productive for gamers to come together, and at this time, political threads are driving a wedge into that space. We do not have an ETA for when political threads will resume, but will make that information available once we've made decisions regarding their status.

Post from Website Feedback, RE: Reopening of Political Threads:
I'd like to extend my gratitude for your patience as this thread has gone without proper response this week. My tasks related to the Starfinder preorder launch (including responding to all of the social media queries about the announcement), ACG retail incentive launch, as well as getting paizo.com back in working order (while working relatively in the dark) have kept me away from being able to focus on community-related needs.

I would like to clarify that our temporary pause on political threads has been limited to the Off Topic subforum. We recognize that there are topics covered in our products which may lead to political discussion and debate, and those are discussions that have a definite place on our website. Should we decide in the future to impose a permanent restriction on political threads in Off-Topic, it would not effect the status of threads related to in-game content, but rather threads solely focused on real-world issues.

We do not consider "The LGBT Gamer Community Thread" to be political, and if there were a ban on political threads in the future, it would be allowed to continue. There are a wide variety of backgrounds that make up our pool of employees, freelance authors and artists, third-party publishers, as well as gamers within the paizo.com community, and it is important to us to acknowledge and respect their identities. We understand the decision(s) of community members who wish to hide these topics, omit content from their games, or for whom this stance on identity issues brings them to an impasse. However, within the context of threads on our website, it is not appropriate to disparage any individual on the basis of their gender identity or sexuality, and that guideline is not up for debate (you can find our full Community Guidelines here).

We have made the tentative decision to suspend our pause on political threads (and will be unlocking a couple). If discussing politics on paizo.com is of interest to you, there is a sticky thread of guidelines for these topics available (text of which is available in the following spoiler block). If you have feedback on these guidelines, feel free to start a new thread in Website Feedback.

Link to Original Post

Guidelines for Political Threads in Off-Topic, Originally Posted January 27, 2017:

Whether Paizo should continue to host political discussions within the Off-Topic forum has been debated amongst our community, as well as internally. The responsibility of moderation on paizo.com is a task that is additional to regular job duties by certain Paizo staff. If the volume of posts in need of moderation begins to eclipse the time that's needed to be spent on other community needs, customer service, making our games and all of our other cool projects, it may be necessary to put certain topics on pause, or to limit certain topics altogether.

We are tentatively taking political threads off pause. If these are threads that you participate in, enjoy reading, or find to be of value, we need your help to keep them in check and keep them around. What does this mean?

  • Ensure that you have read and understand the Community Guidelines.
  • Utilize the appropriate reporting channel for problematic posts. This can be: flagging a post, reporting a problem in Website Feedback, or emailing community@paizo.com.
  • Flag and move on. Refrain from responding to obviously inflammatory posts, and please do not gossip about the flagged posts in unrelated threads. This helps our team address issues while making as minimal an impact on discussion as possible.
  • Ensure that you have read and understand the Community Guidelines.

There are a few topics our team has identified which often become politically charged and are too volatile/unsuccessful at remaining civil. We will lock new threads that concern the following (this list is not comprehensive and is for illustrative purposes):

  • Abortion
  • Gun control
  • Sexual assault
  • Parody of an active political or otherwise contentious thread (including parody of non-Off-Topic threads)
  • Celebration/advocacy of the death of any real world human life

If you have questions about any of the above, post to Website Feedback or email community@paizo.com.

Don't want to see political threads in your view of the forums? You can hide threads on paizo.com by clicking the "∅" symbol on the right-hand side of any thread. Please refrain from posting simply to voice dislike that a thread exists, as this derails conversations and causes unnecessary friction.

Paizo Employee Community & Digital Content Director

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Removed some heated posts and their responses.

Paizo Employee Community & Digital Content Director

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Locking. This thread seems to derailed pretty far, and further discussion should probably be housed in another thread.

Paizo Employee Community & Digital Content Director

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For clarification: I was referring to reprinted material as a concept, which does belong in another thread. If you've got further feedback on this moderation decision, please take it to Website Feedback or community@paizo.com.

Paizo Employee Community & Digital Content Director

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Removed a series of posts debating the merit of reviews (in general), and the escalated posts that followed. If you'd like to discuss what constitutes a good or valuable review, individual product discussion threads are not the appropriate place to do so. Additionally, while there is some reprinted material, the overall discussion of any reprinted material in volumes published by Paizo does not belong in individual product discussion threads either. Derailing discussion threads with past drama, personal attacks, and generally negative commentary towards other participants in the conversation is uncalled for as well, including when it is a reactionary response to an inflammatory remark. This thread is solely about the Pathfinder RPG Adventurer's Guide as a product, let's keep it that way. Thanks!

Paizo Employee Community & Digital Content Director

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Tarilonte wrote:

Is there any reason why there are no samples yet for June maps?

Thanks

Stay tuned! PaizoCon caused some delays, but they'll show up very soon.

Paizo Employee Community & Digital Content Director

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Removed a handful of escalated posts. We understand that the guidelines for what is and is not allowed in our Organized Play programs may be a deal-breaker for some folks. Much like it is not possible to please our forum community with every decision, it is near-impossible to do so for a worldwide campaign. It is not OK to accuse others of bigotry or being a "game-nazi" for agreeing with or endorsing the guidelines for those campaigns. Because it seems that a good amount of information has been provided to the original poster, I'm going to go ahead and lock this one, as it's unlikely to result in productive discussion.

Paizo Employee Community & Digital Content Director

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Anguish wrote:
Dean Ludwig wrote:
There will be a new look and feel...

On the one hand, I generally trust Paizo.

On the other hand, modern web and UI design is generally user-hostile*.

Oh the gripping hand, you didn't use the word "modern", so there's hope.

*For reference, things I think of as user-hostile include:

  • putting site functionality in a burger menu button
  • having crap move around while a page is otherwise idle (sliding animated banners)
  • making everything graphical and/or animated, and thereby slow, when plain old text would suffice or work better
  • have a page move around while a page renders/loads
  • removing shading and 3D context around buttons and entry fields so really you only know what to click on by trial-and-error instead of visual obviousness
  • hard-coding appearance so (for instance) the site using 800 pixels of rendering width and ignores the other 3040 of my 4k display
  • making everything big, presumably for fat-fingered mobile users
  • hard-coding obnoxious stylesheets with illegible font/colour combos

What I'm saying here is that... Slashdot took an otherwise serviceable web site and modernized it to the point that the userbase revolted, and the update was rolled back. Ars Technica took an otherwise serviceable web site and modernized it to the point that the userbase revolted, and the update was rolled back. In Ars' case, the devs accepted and addressed a huge amount of feedback, and eventually re-implemented the update with easily half of the changes either removed entirely or optional. Why? Because the designers and developers were out of touch with what the users actually wanted and used. No, it wasn't a case of "the users got used to it". The UI was bad and the developers didn't know why because they were creative types, not users.

Please, for the love of all that is holy, throw up a beta.paizo.com and let us offer input before you commit to a new codebase. It might add a year of...

Since Dean has unveiled the project, I feel like I can finally talk about this:

If you've watched our Website Feedback subforum, you'll notice how many user experience related questions and concerns I've been responding to over the past few years. I have been gathering wishlist items, noting problematic features, and so on that have directly and greatly contributed to the direction and outline for what this revamp will be. While yes, there's going to be more "design" than what is currently present, we know our users value simplicity. A lot of what will happen is breaking down barriers to entry to frequently needed information, reorganizing what is currently obfuscated (did you know we have an Adventure Finder, for instance?), and once that's hashed out, addressing the backend to get us more reliable and adding some paint and trim that is sorely, sorely needed. What is especially awesome for frequent visitors to our site, is that there is a fresh set of eyes (Dean) and a voice that has been hearing our specific user concerns for some time now (Hey, that's me!) spearheading this effort (and of course getting buy-in from appropriate managers and executive team members).

I say everything above with the caveat that it will be impossible to please everyone. Paizo.com serves the purpose of housing a community, a store, a plethora of gaming resources, organized play support, and brochure for our own product lines (and each of those has it's own set of needs, PLUS, it's got to be more scalable for Paizo's future). That's a whole lot of things to accomplish. BUT! I think folks are going to be pleased by the direction we're going.

Necessary "expectation management" note: we do not have a publicly announced ETA for any of this. But as Dean said, stay tuned :)

Paizo Employee Community & Digital Content Director

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Removed a handful of posts. This product's initial release is June 17 for Free RPG Day. If you've managed to receive a copy in advance of this event or know of a retailer that is releasing it early, this goes against the spirit of that event. Information about early releases like this should be sent to our Sales team at distributor.orders@paizo.com.

Paizo Employee Community & Digital Content Director

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Nope! :)

Paizo Employee Community & Digital Content Director

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Removed a handful of posts. Hey, we get that some folks may need to express concerns or potential frustration/worry when we do announcements with not-as-many details (and sometimes that comes out as less-than-friendly). Text is imperfect, let's not assume the most negative intent behind comments folks. Thanks!

Paizo Employee Community & Digital Content Director

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Antony Walls wrote:
Rysky wrote:
The presentation is still at Paizocon, uploading photos to Twitter and linking to the was easier than sending the whole presentation back to HQ and having Chris rip it apart to put into the blog. That's on top of everything else she's doing too.
That's what forward planning is for.

Because the preparations for PaizoCon are an entire company effort on top of our day-to-day, we are not always able to anticipate every possible reveal in advance, and appreciate folks' understanding on that front. I would expect to see more detailed information on the blog in the coming months from the Starfinder team themselves :)

Paizo Employee Community & Digital Content Director

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Announced for January 2018! Image and description are not final.

Paizo Employee Community & Digital Content Director

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Unfortunately, the leadup to PaizoCon, plus some outages, and last-minute staffing changes, our fix that Erik referenced is being pushed out a week or two after the show. We apologize for the inconvenience!

Spoiler:
I am sitting next to him at the convention store, he personally sends his apologies!

Paizo Employee Community & Digital Content Director

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Oops. I seem to have broken that. Fixed it, though! You should be good to go :)

Paizo Employee Community & Digital Content Director

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Locking. Not sure we need to bring this thread back.

Paizo Employee Community & Digital Content Director

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Removed a series of back and forth posts. Folks, this kind of debate between two individuals is likely better off in a private message conversation, rather than derailing the thread for others.

Paizo Employee Community & Digital Content Director

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Removed a post. Condescending because of a mistake in a link and our resources to devote to a project in this way is really unhelpful and unnecessary.

Paizo Employee Community & Digital Content Director

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Removed a post. Let's refrain from using "retarded" to indicate things you don't like or feel are suboptimal. Thanks!

Paizo Employee Community & Digital Content Director

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Hey folks, it looks like I got a little overboard with the forum configurations when these were set up. They should no longer display as "flat" by default and be a bit more readable. If you run into any other weirdness, let us know!

Paizo Employee Community & Digital Content Director

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Removed a couple derailing posts and their responses. Let's keep personal jabs and obviously baiting comments out of the thread, thanks!

Paizo Employee Community & Digital Content Director

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Removed a handful of posts. This kind of hyperbole is counter to what the original intention of this thread appears to be, and political commentary is likely best put in another thread.

Paizo Employee Community & Digital Content Director

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Sara Tomato, tom-mah-toh, sharknado, shark-nah-doh.

Paizo Employee Community & Digital Content Director

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Removed a series of off-topic posts and locking, as the discussion surrounding the original topic seems to have wrapped up. The off-topic posts correlating the actions of Black Lives Matter and similar activist movements and the actions of the KKK are totally inappropriate.

Paizo Employee Community & Digital Content Director

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Locking and removed a handful of posts. Our staff does not have the bandwidth to sort out continued personal attacks and offensive posts in light of PaizoCon (which is this week). If folks want to continue to be able to have conversations surrounding politics on the paizo.com forums, please refer to the sticky post in Off-Topic.

Paizo Employee Community & Digital Content Director

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Locking for review when we return to the office.

After review, I've gone ahead and removed the responses in this thread and keeping it locked. Paizo.com is not a platform for filing complaints about other companies in our industry, and we will not facilitate drama surrounding other roleplaying game companies. It is completely inappropriate to bring private correspondence, especially between parties that do not involve Paizo, to our website. It is also very uncool to call for the termination of any industry employee and issue demands of our community in this way.

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