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And the thing is, they're largely right about this part. It's far better for the developers to be focused on making the game work for the new or casual* player than for the hard-core types. The hardcore types can take care of themselves, find 3pp options, house rule things or otherwise work around it. The more casual ones can't. Or won't. And likely won't stick around long enough to try.
The problem with PF (and 3.x in general) is that it was designed for system mastery to be a big thing at the same time it was designed to work for casual play. It's really hard to have both with letting the system masters break things.
If you're playing in that kind of more casual group the caster/martial issue still kicks in eventually, but it's delayed until higher levels and most campaigns don't go to the high levels.
*I kind of object to the term "casual" here, but don't have a better one that isn't defined negatively. Suffice to say that there are also players who may be very serious about rpgs, but focus more on the roleplaying and character concept without caring much about system mastery.
The thing is, and I've written about this before, the game is extremely difficult and unwelcoming to new players if you do not have a more experienced person to guide you through things. From things I've said previously, and I apologize in advance for the walls of text.
As someone who has gotten into D&D around the beginning of Pathfinder, all of the unspoken assumptions just drive me up the wall. It's like there is a giant elephant in the corner of the room and all of the oldtimers and developers act like it isn't there at all and even get upset if you mention it. This game has a huge amount of pitfalls that the more experienced players navigate around without even thinking about.
This really makes the game difficult to pick up and I've had a number of people who expressed interest in trying out the game give up on it because in their words "the game isn't even remotely balanced and I'd rather not waste my time on such a flawed system". Of course, this typically means we end up not playing and TTRPG and so I'm left disappointed we can't play the game together. That said, I'm pretty sympathetic to this point of view. Part of the fun in playing with a mechanical system and not a game of imagination is being able to find cool combinations and being inspired by the system. Part of the appeal of a system like D&D or Pathfinder is the breadth of the system and all the different character archetypes you can potentially create. That the game doesn't actually live up to what it claims it does leaves a pretty bad taste in the mouth.
Also, the other thing that drove my group up the wall was the very poor consistency in rules language. This is a game, not an imagination book. Games have their own structures and rules language. Pathfinder and D&D in general appear to have been written with almost no effort to creating consistent language for rules. It's like every time someone comes up with an idea, they just write up some new rules for it rather than looking to see if something similar has already been done. It reminds me of the old "engineer designed programs" which have an extra toggle switch, an extra menu option, or an extra entry field instead of trying to create any sort of unified UI or any sort of design pass to make sure they aren't duplicating a function in a way that is 99% the same.
Sorry for the rant, but as a newer player who has tried but failed to pick up the game several times, the denials that the game rules are unfriendly to new players (and not just the length) really looks like the old boys club sticking their head in the sand.
This rant also ignores the atrocious layout/organization of the books, which make sense for someone who has been playing for 20 years, but not so much for a new player. The beginner's box made an attempt to clean things up, but good luck having a chance of picking up the game without lots of mistakes if you try to switch to the CRB.
I like imagination games. They are a lot of fun. However, one of the pitfalls that comes up in these games, is without a proper framework you end up having to rely on the personal balancing skill of the Teamaster/GM rather than allowing the Teamaster/GM to provide scenarios and in-world responses to the player's actions. It makes for a huge burden on the GM, and makes it extremely daunting for a new group. Our original plan was for rotating GMs, but all of the gentleman agreements and balancing the game offloads onto the GM means that people without a strong sense of balance and understanding of how the game functions cannot do the GM role. Or they feel extra stressed out. This has the unfortunate effect of in our situation preventing some of the more creative people from feeling like they can participate in the GM role and makes the GM role feel more like work. The GM has to spend an inordinate amount of time focusing on balancing the game mechanics and fixing problems from the game rules rather than spending that time on crafting cool scenarios and characters. In other game systems (board games, CPRGS, card games) the rules are well understood and following the rules is the responsibility of the entire group.
One attraction of TTRPGs is the freedom to do things that the rules/computers don't anticipate and having a GM there to adjudicate. The problem is how frequently it isn't something that arises for an odd edge case or corner case, but fundamental aspects of the game design.
I want to be able to be inspired by a movie or a story and to have a game framework that lets me play out an alternate storyline in one of those settings with a group of friends. What I have gotten instead is a system that requires almost as much work on the part of the GM in balancing everything rather than just spending their time with helping the story along and coming up with awesome plot twists as the GM works through what might be happening out of the eyes of the players.
Ever watched a movie and said "well, why don't they just do X obvious solution to their problem?" That's the problem with the APs. The game gives you a set of abilities and capabilities and most APs can't deal with what the game provides when someone with even a modicum of problem solving skills and no blinders/gentleman agreements. In which place, why are we playing this imagination game when the rules are heavy, inconsistent and can't even tell the story you want to tell without lots of unwritten assumptions. It wouldn't be so bad if the developers explicitly called out stuff that won't work or things that will need to be removed to work, but it is very rare that they take that step. Even more irritatingly, they will frequently act as though the problem doesn't exist, or it is some sort of personal failing on the player's part if such a problem arises.
Like I ranted above, this makes the game very new player unfriendly and presents an unwelcoming old-boy's club for the community of players who play the game.
Essentially, I was a new player at the beginning of Pathfinder. I was really into it, purchased lots of books, found a group of friends who were willing to try things out. But the system defeated us. The burden on the GM to prevent the basic mechanics of the system not fall apart is extremely high, which leaves less time for coming up with cool stories and scenarios. The Beginners Box is a step in the right direction, but as soon as you progress beyond it you start running into all sorts of problems. Even with the Beginner's Box there are still all sorts of unstated assumptions baked into the system.
As for something like PFS, a quick look at the threads on this forum and the attitude of the PFS GMs will show an incredibly unappealing 'my way or the highway' approach. There's lots of "expect table variation" for what appears to be straightforward mechanics of things that aren't even disruptive to the rest of the group.
So, the TLDR, is if Paizo intended to make the game easy and approachable for new/casual players, they are not succeeding. There are so many unwritten assumptions and conventions that experienced players aren't even aware they follow that the new player will be entirely ignorant of that they can easily derail a game or get it bogged down in confusion over the rules. I really hope there is a cleanup of the rules whenever a Pathfinder 2.0 comes out, because I really like the potential of the system.