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Someone else brought up problems with book bindings, which I had not considered. Most of my books are pdf, and my hardbacks hardly ever see use. The AP's I have in physical form are holding up, but I hardly ever use them either. So of course I can't comment on whether it is use or quality of the binding that is the issue. I also don't know if people are taking use/handling into account, but if the binding is an issue then it should be fixed.
PS: When people say "quality" while complaining they should be more specific. What exactly is dropping is a question that should be answered. Every book has had errors, and I think the last two major releases coming back to back may have created a "sky is falling" syndrome. I could be wrong however. This is an interesting topic, so I will watch to see how the next book turns out. Other than the equipment guide, I had not really seen this much complaining about 1 product.
Most of my books are still physical and I haven't had any problems with the bindings at all. But sure, if there's an actual problem it should be addressed. I'd suggest that there are always a certain number of books in a run that have binding problems though, so you'd really need to be Paizo to see if binding issues were on the increase.
I'm pretty sure complaining in the rule book line will continue to be high. I think that's an inevitable result as the number of rule books released foes up. That doesn't mean that none of the complaints are going to be valid, but I think it's natural to expect complaints to increase from the earlier days.