Arcanthias's page

Arcanthias wrote:

Hello,

my order 1184436 is pending since june 9th...

Any information about this ?

Thank you

Unfortunately, one of the books on the order, "Ars Magica: Ancient Magic Hardcover" has gone on backorder. If you would like, I can move this item onto another order or cancel it, and ship the rest as soon as possible? Otherwise, the order will hold for an indeterminate amount of time until we can get our hands on another copy of the book.

I apologize for the inconvenience and please let me know how you like to proceed.

Thanks,
cos

Ok for cancelling the item on backorder and shipping the rest

Thanks !

Hello,

my order 1184436 is pending since june 9th...

Any information about this ?

Thank you

Check the item pages for the items in the order - they all have a "usually ships from our warehouse in #-# days" take the longest of those and thats when it SHOULD ship... with the flooding and such, I wouldn't be surprised if the distributer is a little slower getting the product to the warehouse...

one of the item is now "currently unavailable", so there is no ETA on shipping time from the warehouse.

I wasn't aware of the weather problems, as I am not living in the US.

Hello,

Is there a problem with one of the item of this order that has a status of "pending" for at least 10 days ? (The order was placed on the 10th of june.)

Thank you !