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Paris Crenshaw wrote:I've done some fiddling with files and it looks like there may be a "fix" for this. If you open the DOC file in Word, save it as a DOCX file, then close and reopen the file, the text comes back. Although this seems to work consistently, it's still best to follow the directions above if you're going to use open-source programs to prepare your submissions.
Okay, so we've discovered something that we need as many of our writers as possible to be aware of. I'm going to post it here, and we'll be including it in future submission guidelines. This is REALLY IMPORTANT for people who use open-source software, like OpenOffice and LibreOffice, and save their files as .DOC files. There is a mismatch between file types when trying to open the .DOC files in versions of Word from 2013 and up. It results in losing the last few lines of text. Those lines can only be viewed on Word 2010 or earlier.
If you use these programs, you MUST put one or two carriage returns after your last paragraph before you save the document as a .DOC file. Otherwise, we will have great difficulty being able to read and edit your submission.
Please spread the word to others who may not see this post, in case they are already working on future submissions.
From an IT bod... docx is commonly referred to as exchangeable document format and has become the industry standard for most word processors as the file to use between mixed platforms.
However, if you google "microsoft word viewer" and install that (it's a Microsoft free app - they also have viewers for powerpoint and excel sheets) you can use it to check your saved files open correctly in word as it uses the same word dll's as the full word app uses, it's just read only. Hope that also helps.