Same here Scranford.Mine still not shipped.

Does anyone know if this has hit retail stores yet? I will be very close to the Compleat Strategist in NYC tomorrow and can just pick up one up the flesh. :)

I am still waiting for all my other stuff to get to thier warehouse, I am not really worried though, not like I am playing :-(.

I want the bestiary to start converting Pathfinder Season 0 scenarios.

Does anyone know if this has hit retail stores yet? I will be very close to the Compleat Strategist in NYC tomorrow and can just pick up one up the flesh. :)

I one of the (few?) that didn't get an email about the delay with Seekers of secrets.

I found out by reading the boards, I have asked Cosmo to split my order, and it has been done and fast which was very good of him, as always.

I'm just hoping it ships soon as early Monday I'm headed of on Holiday and wold like some nice pdf's to read while away :)

I'm international so not expecting it to happen but hey fingers crossed.

Newb question:

If the pdf is available, should it just show up in "my downloads"? Or is there something else I need to do? My bestiary shipped two days ago, and the download isn't showing up.

Newb question:

If the pdf is available, should it just show up in "my downloads"? Or is there something else I need to do? My bestiary shipped two days ago, and the download isn't showing up.

If you are a subscriber, then when they ship the books to you (which might be a few days after they start the shipping process so you have to endure other lucky whatsisnames saying how great the book is before you get it grrrrrr) it goes into your "My Downloads" area.

My apologies if this is the wrong place to ask this.

I just got my pdf version and I noticed that the Aasimar Characters have +2 Charisma, and +2 wisdom but no negative. The Tiefling has +2 Dexterity, +2 Intelligence and -2 Charisma.

Was it really the intention to give the Aasimar's such an advantage? It would seem to me that they are fairly overpowered compared to the standard races. (This may just be a personal opinion though.)

I also do understand that the Tiefling has bonuses that the Aasimar does not, which could be considered to outweigh the lack of a negative stat.

Does anyone know if this has hit retail stores yet? I will be very close to the Compleat Strategist in NYC tomorrow and can just pick up one up the flesh. :)

About the e-mails Cosmo was sending...

People who are set to hold for monthly shipments, or to hold for the Adventure Path, are not supposed to have gotten an e-mail—those subscriptions are still being handled exactly as they were designed.

The e-mail was supposed to go out to people who were set to ship separately. The problem there was that we finalized their orders when we thought everything would be shipping this week, but since a couple of the products were delayed, that meant that their orders were now being held until the late products arrived. Those were the only folks who were supposed to get an email, which essentially said something like: "Last week we told you that we were shipping stuff together because it was arriving together, but it arrived separately. Did you still want it together, or separate?"

It turns out that A) a lot of those people have already contacted Cosmo; B) he's a bit behind in answering e-mail, as we're down one person in customer service at the moment (Sara starts Monday!); C) it's taking longer to fulfill things than we expected, as one of our warehouse guys has been sick; and D) the tardy products are about to arrive anyway. So, we didn't actually send that e-mail to everyone—by the time we'd see their answer, their combined shipment would be queued up anyway.

Sorry for all the confusion. We're working with our printer to improve their communication with us so it won't happen again, and we're doing our best to get everybody's order as as quickly as possible.

Denim N Leather wrote:

Does anyone know if this has hit retail stores yet? I will be very close to the Compleat Strategist in NYC tomorrow and can just pick up one up the flesh. :)

The retail release date is next Wednesday, the 21st.

We're already rewarded with discounts and a free PDF. I really don't think we have much to complain about.

We're already rewarded with discounts and a free PDF. I really don't think we have much to complain about.

Does anyone know if this has hit retail stores yet? I will be very close to the Compleat Strategist in NYC tomorrow and can just pick up one up the flesh. :)

Just ordered mine and did USPS Priority mail..here's hoping it arrives soon!

when is quiting time so i'll know to quit hitting refresh?

Huzzah! I finally got my email saying it's going to be shipped soon.

Ravenmantle wrote:

We're already rewarded with discounts and a free PDF. I really don't think we have much to complain about.

My only complaint is that people who aren't subscribers have already had their books shipped...I don't think a complaint is out of line on that.

scranford wrote:

Ravenmantle wrote:

We're already rewarded with discounts and a free PDF. I really don't think we have much to complain about.

My only complaint is that people who aren't subscribers have already had their books shipped...I don't think a complaint is out of line on that.

pre-orders and subscribers get shipped together, that way everyone in a certain region ship together, easier to code, and easier for those doing the actual shipping.

scranford wrote:

Ravenmantle wrote:

We're already rewarded with discounts and a free PDF. I really don't think we have much to complain about.

My only complaint is that people who aren't subscribers have already had their books shipped...I don't think a complaint is out of line on that.

pre-orders and subscribers get shipped together, that way everyone in a certain region ship together, easier to code, and easier for those doing the actual shipping.

scranford, the delay in your case is not that you're behind non-subscribers—it's that, due to a last-minute delay in delivery of Seekers of Secrets, we finalized your order with that book, and it hasn't yet arrived. (Lisa's post earlier in this thread covers the details.) You're one of the folks who should have received an e-mail sometime in the last week asking if you'd rather we held to the confirmation e-mail we sent before we learned of the delay, or whether we should ship them separately. If you want us to ship separately, let us know and we'll get the in-stock items out on Monday—but note that we're expecting Seekers of Secrets to arrive Tuesday, so it will go out next week anyway. We're sorry for the delay that this has added.

Cpt_kirstov wrote:

scranford wrote:

Ravenmantle wrote:

We're already rewarded with discounts and a free PDF. I really don't think we have much to complain about.

My only complaint is that people who aren't subscribers have already had their books shipped...I don't think a complaint is out of line on that.

pre-orders and subscribers get shipped together, that way everyone in a certain region ship together, easier to code, and easier for those doing the actual shipping.

That's not *quite* correct. As I've mentioned before, when we fulfill subscription shipments, we have two queues—an automated queue, for subscribers who have shipments that are similar to other subscribers (where "similar" considers the list of products, the shipping method, and the destination), and a manual queue, for people who have unusual orders (usually because they have an unusual combination of items in their sidecart). The fast queue is for subscribers only and is optimized for speed of fulfillment; the manual queue combines subscribers and non-subscribers, and is sort of a weighted FIFO, with subscribers having increased priority in that queue. (A bunch of other things go into the weighting, but subscriber vs. non-subscriber is a big one.)

scranford, the delay in your case is not that you're behind non-subscribers—it's that, due to a last-minute delay in delivery of Seekers of Secrets, we finalized your order with that book, and it hasn't yet arrived. (Lisa's post earlier in this thread covers the details.) You're one of the folks who should have received an e-mail sometime in the last week asking if you'd rather we held to the confirmation e-mail we sent before we learned of the delay, or whether we should ship them separately. If you want us to ship separately, let us know and we'll get the in-stock items out on Monday—but note that we're expecting Seekers of Secrets to arrive Tuesday, so it will go out next...

PS: By the way I never received the email, because I would have had you guys go ahead and ship the bestiary. One week's difference would have made the difference, but one day does not. I should have been given the option.

This has been a very poorly managed situation and abysmal system for delivering goods.
Makes me reconsider my 5 subscriptions. Waste of time, effort and energy with this company, sigh.

Obviously everyone has a right to be upset about the things that strike them the wrong way, but I don't see anything in the product description about getting your products before street date. I guess I could understand being upset if a subscriber didn't get a product because everything sold out and the subscribers weren't accounted for, and it would be months before you got your product.

But that's not the case. I've subscribed to lots of things over the years, and honestly, most of them I've actually gotten after the street date for the product. The reason for the subscription was to automatically get the item (and in the case of Paizo, to get the PDF as well) when it comes out, not to automatically get it before anyone else gets it.

I just can't believe the whining ...

I must be getting old to consider under 30 days a normal delivery time. I'll just snooze this one out.

All hail the strat! Beats sword upon shield

(Though I'm sure there are other places that put even the strat to shame)

Obviously everyone has a right to be upset about the things that strike them the wrong way, but I don't see anything in the product description about getting your products before street date. I guess I could understand being upset if a subscriber didn't get a product because everything sold out and the subscribers weren't accounted for, and it would be months before you got your product.

But that's not the case. I've subscribed to lots of things over the years, and honestly, most of them I've actually gotten after the street date for the product. The reason for the subscription was to automatically get the item (and in the case of Paizo, to get the PDF as well) when it comes out, not to automatically get it before anyone else gets it.

Hey y'all:

I am sorry that a few of you got caught in this mess. I will get to the bottom of why people weren't notified when I am back in the office on Monday. I will also get together with my team and come up with a solution to try to make it up to you. Unfortunately, since none of us are in the office, it will have to wait until Monday.

I do want to reiterate something that I said earlier in this thread. Because of the way our agreement with VISA and Mastercard is set up, it would have been illegal for us to ship people's products out in a different configuration than we emailed them it would. Like I said earlier, we were told by our printers that all of the products would be in our warehouse by the 12th of October. Then one printer switched dates on us after we had locked in the subscription shipments. At that time, we were literally stuck with having to wait unless we heard differently from our customers. I know it sucks to basically tell us to ship them as they come in and then get screwed because a) you subscribe to all of the products and b) something outside your control and Paizo's control causes this, and we are just as frustrated about it as you are, believe me.

As far as I know, we sent emails to everyone affected by this. I can't verify this until Monday, but I will. I can't verify delivery of the messages since SPAM filters and other blocking agents sometimes cause paizo.com emails to customers to get shunted away. But I will verify that we sent them.

Once more, my apologies for anybody in this boat who was affected by this.

-Lisa

I live in regional Australia and my orders always take weeks to arrive, sometimes I probably could get my Paizo fix at the nearest store a lot faster (happened with the core rules - they arrived in the mail a few days after my local store had the book). I subscribe however because it offers so much! You get the free PDF, the often early delivery, the discounts on items, great customer service and people who run a company AND are willing to talk online at the forums. Are we perhaps a little spoilt that we feel the need to complain so vehemently when ONE month of subscriptions is a little messy? Paizo can only ship things so fast and everyone wants to be the first - occasionally it means you may have a longer wait. I personally want to thank Paizo for the great job they've done in getting out the bestiary - my email arrived today, downloaded the PDF and I love it! Now I'm at the mercy of the mail man...

I don't think you understand exactly what is going on.
Most of the people who take issue had changed their subscriptions (as suggested by Vic) to "Do not hold anything" so they could get their book, and thus their Bestiary pdf sent out as quick as possible. Supposedly emails were sent out to warn people of potential delays (didn't get it) since one book was back-ordered which shouldn't have affected the other orders since (again) for the people who changed their subscriptions to "DO NOT HOLD". So somehow orders were bundled in with a book they do not have at the warehouse and they did not remove the missing book from the outgoing orders. At least not without email notifications and customer permission, an email which apparently many people did not receive (I didn't).

So even after making the subscription delivery changes we also posted request to completely break apart the bundled orders in the customer service section on this website, this in effect giving paizo permission to make the changes and ship what they have on hand. No one here is asking to have the book in their hands today, tomorrow or even next week, just the pdf which we as subscribers should have received when our orders shipped. Which hasn't happened yet.
It's nice to know that someone in Australia actually had their book shipped out before mine (CA, USA) with all the precautions taken to avoid delays just to get THE PDF.

Like a fool I took a day off midweek under the assumption (based on last weeks projections and their confirmation stating that they were going to ship on Tuesday) that I would have the pdf, I would be able to knock out 50 pages of revisions holding up my game. It was poor judgment and assumptions on my part that after a few days I would have at least had the electronic file so I could get my backlogged work done. My mistake, won't make it again.

At least I got caught up with watching all my Twilight Zone DVDs

I see this as an unfortunate circumstance, but I think that the solution to statements that the "Do not hold" was not satisfied would be producing a lot more angry complaints. That would be to just not combine orders at all. If they have three subscription items coming for a person at the same time, to prepare Paizo sets up the orders so that each product would go out in an individual package, even if they were packing all the products at the same time.

This way they could ship them right away even if one product gets held up by a few days. But in that case I can see people yelling at Paizo that they were stupidly causing shipping charges to triple by not shoving things in the same box.

There is another option that they could process an order before actually shipping it, but I can't see it as a good process to take money for something that you hope you will be able to ship soon. In which case, I would see more angry customers who had their money taken long before product was delivered.

I'm not suggesting that situation isn't bad, but I just don't see a much better solution Paizo could have used given the situation and that some critical comments don't seem to take that into account.

Following this situation, I would only suggest a "Never ship subscriptions together/Don't take any chances that a shipment will be held" option for shipping on the subscription page for the people that really want that option.

The main cause of my frustration over this is that I have everything to ship immediately and not to hold it up, as I willing to pay the extra postage so I can get my grubby mitts on the pdf's fastest as international shipping takes at least two weeks for me.

While Paizo is very good at combining orders that would ship close together to save both me money and them hassle, this sometimes backfire like in this case. But having been subscribed from the start I can wait, though impatiently :)

It's nice to know that someone in Australia actually had their book shipped out before mine (CA, USA) with all the precautions taken to avoid delays just to get THE PDF.

I concede it's a bit rough for non-subscribers to get their stuff sent out before subscribers, and I can see your frustration Wildfire but overall I think Paizo did a good job in adverse condistions (down staff, delayed printing, massive demand) to get them out within a week of arrival.

Of course people Could always follow through their threats and cancel their subscriptions - then you'll just get the books later, at a higher cost and without the free PDF.

Ravenmantle wrote:

We're already rewarded with discounts and a free PDF. I really don't think we have much to complain about.

My only complaint is that people who aren't subscribers have already had their books shipped...I don't think a complaint is out of line on that.

There is no discount for this subscription as mentioned earlier unless you also subscribe to other subscriptions. And yes there is a PDF but I think it is a common thing to expect to get the subscription stuff before other non subscribers do in a store.

Granted it is a little different for myself since I have a combined shipment....yet if it was the only thing I was subscribing to I would be a little bit put off if others get it before I got it and I subscribed.

Plus another suggesting perhaps for the subscriptions is to have an option for things to ship with your Core stuff....or at least some how put a priority on these items to ship immediately with what you have. Probably very hard to set up but just a thought.

Because I would of had the maps that are holding the shipment up to just go on the next order and get the core book as fast as possible.

Sean

Auxmaulous wrote:

It's nice to know that someone in Australia actually had their book shipped out before mine (CA, USA) with all the precautions taken to avoid delays just to get THE PDF.

Of course people Could always follow through their threats and cancel their subscriptions - then you'll just get the books later, at a higher cost and without the free PDF.

Not quite there yet. I think the biggest complaint is the PDF not being available for the pre-order subscriptions because of the delay in the other book/map or what ever it is.."Seekers"

I know it has been explained why the PDF are held up but people make plans when they get a shipment order on the 7th and expect Tuesday to have the PDF.....and no other communication.

Granted Pazio is still probably better than most but with that comes a higher standard to uphold that they set.

As to nothing stated in the product description that you'd get it before street date in away it is because your suppose to get the PDF before street date since your product is suppose to ship before it is shipped to distributer or at least the same time.

Yes with subscription you get the PDF and you get that before the street date. If I have to wait for street date to even get the PDF there is no reason to subscribe. I usually use the book and not the PDF for gaming use. I only subscribe because I get to browse through it before I get the actual book. If that is to be after street date I could just go to the store to get it, I would be waiting the same amount of time.

Sean

Yeah, I don't work Thursdays and was hoping to read the pdf - that's when I discovered the Seeker delay had held up my whole order and asked to split my order. Cosmo did that when he got into work half a day later (other side of the world from me) but they haven't got round to shipping the bestiary yet. Now it's the weekend and it'll be Monday before they can ship it - which means Tuesday before the pdf is available for me - which basically means next Thursday before I read it. When Seeker should be there anyway...so splitting my order made no difference.

I've resigned myself to not glaring jealously at people who already have their pdf. There's nothing I can do, and I doubt there's any way he packers can work through their orders any quicker.

I still refresh my email every 5 minutes just in case though...

I see this as an unfortunate circumstance, but I think that the solution to statements that the "Do not hold" was not satisfied would be producing a lot more angry complaints. That would be to just not combine orders at all. If they have three subscription items coming for a person at the same time, to prepare Paizo sets up the orders so that each product would go out in an individual package, even if they were packing all the products at the same time.

This way they could ship them right away even if one product gets held up by a few days. But in that case I can see people yelling at Paizo that they were stupidly causing shipping charges to triple by not shoving things in the same box.

There is another option that they could process an order before actually shipping it, but I can't see it as a good process to take money for something that you hope you will be able to ship soon. In which case, I would see more angry customers who had their money taken long before product was delivered.

I'm not suggesting that situation isn't bad, but I just don't see a much better solution Paizo could have used given the situation and that some critical comments don't seem to take that into account.

Following this situation, I would only suggest a "Never ship subscriptions together/Don't take any chances that a shipment will be held" option for shipping on the subscription page for the people that really want that option.

So there is probably quite a few more than you see posting in the boards.

Sean

Did I miss a promise somewhere that we'd have these books or PDFs before the release date?

I think it's great that things show up early, but to actually EXPECT them early because it's happened in the past?

Interestingly, the email that I received letting me know that my subscription copy was shipping says this:

Note: The PDF for Pathfinder Roleplaying Game Bestiary (OGL) Hardcover will not be available until October 21.

If anyone should be angry, I should. Paizo lied to me. They told me the PDF wouldn't be available until October 21.

Yeah, I don't work Thursdays and was hoping to read the pdf - that's when I discovered the Seeker delay had held up my whole order and asked to split my order. Cosmo did that when he got into work half a day later (other side of the world from me) but they haven't got round to shipping the bestiary yet. Now it's the weekend and it'll be Monday before they can ship it - which means Tuesday before the pdf is available for me - which basically means next Thursday before I read it. When Seeker should be there anyway...so splitting my order made no difference.

I've resigned myself to not glaring jealously at people who already have their pdf. There's nothing I can do, and I doubt there's any way he packers can work through their orders any quicker.

I still refresh my email every 5 minutes just in case though...

I'm not complaining...I'm waiting impatiently

***refresh***

***refresh***

***refresh***

I'm not complaining...I'm waiting impatiently

***refresh***

***refresh***

***refresh***

It's saturday, if you haven't gotten it, you'll have to wait til monday. I'm afraid.

I will be running RotR soon and was wondering if any kind person out there can tell me if all the monsters the AP are in the Bestiary?

mine is on hold pending the Pathfinder society book. :/

Thanks

vagrant-poet wrote:

It's saturday, if you haven't gotten it, you'll have to wait til monday. I'm afraid.

I know...but he's happiest just doing his thing.

Shisumo wrote:

...July?

So this comes out before the Rulebook. Interesting. How very first edition :)

I will be running RotR soon and was wondering if any kind person out there can tell me if all the monsters the AP are in the Bestiary?

EDIT: However, that does not mean that ones listed in the AP itself as being in the MM aren't in the Bestiary.

EDIT2: I just looked through my copy of Burnt Offerings. Anything that does not have a stat block included is in the Core Bestiary.

Just my 2 cp.

Gloom And Doom wrote:

vagrant-poet wrote:

It's saturday, if you haven't gotten it, you'll have to wait til monday. I'm afraid.

I know...but he's happiest just doing his thing.

Hey Dithering Fool, did you already get your pdf?

...being in the US doesn't make you a higher priority subscriber does it?

That is to say, odds are good that domestic superscribers with no unusual items are probably going to be processed shortly before international superscribers with no unusual items, but international superscribers with no unusual items may be processed before domestic Chronicles-only subscribers with no unusual items. It's a complicated system, but it's *usually* pretty efficient.

...another suggesting perhaps for the subscriptions is to have an option for things to ship with your Core stuff

Interestingly, the email that I received letting me know that my subscription copy was shipping says this:

wrote:

Note: The PDF for Pathfinder Roleplaying Game Bestiary (OGL) Hardcover will not be available until October 21.

...I fall into the "nonstandard order bucket" since I have a subscription copy and an extra...so I expect to be somewhere is the second batch.

I've also shot myself in the foot by ordering an OotS book and adding it to my shipment. If I could I'd buy a Bestiary PDF right now to tide me over til my real pdf arrives! I mean it's only $10 and the other one is magic money on my credit card anyway...

DitheringFool wrote:

...I fall into the "nonstandard order bucket" since I have a subscription copy and an extra...so I expect to be somewhere is the second batch.

I should clarify that the two queues don't run sequentially—they can begin simultaneously, but the automated queue finishes much faster than the manual queue. Thus, folks at the front of the manual queue may actually be processed before folks at the back of the automated queue.