Paizo Top Nav Branding
Welcome, guest! | Sign In | My Account | My Subscriptions | My Downloads | My Wishlists | Shopping Cart   Shopping Cart | Help/FAQ
    Paizo    Pathfinder®    GameMastery®    Planet Stories®    Paizo Games
About Paizo   Messageboards   News   Paizo Blog   Help/FAQ  
Search
Links
Shop

Messageboards

Two weapon fighting unarmed, by Talonhawke

Ran my first PBB game!, by S'mon

Ring of Sustanance: Gimmick or Awesome Sauce?, by Kaisoku

Trial of the Beast (GM Reference), by CD Shepard

Fear Aura - how does it work?, by Ninjaiguana

Optimized Drow, by Neo2151

Problems with a Beginner Box sequel, by S'mon

Deep 6 FaWtL, by aeglos

skill points question, by Dragnmoon

Paizo Kickstarter?, by thenorthman

The year of the adventure? (Extremely confused), by GeraintElberion

Questions from a Society Magus, by Raymond Lambert

Bestiary 4 Wish List, by Zaister

"Charm Person" and in-Group Fighting, by The Sleeping Dragon

How powerful do you think this is?, by Sangalor

Online Campaigns

New Beginnings!, by Gandal

Navior's Jade Regent, by Melon Sash

DM Zyren's Heart of Madness, by Murphy O.

The Story of the Stone: Kyrademon's Jade Regent PBP, Part III, by Melinda Sorn

Megan's Curse of the Crimson Throne [IC], by Shakhan

GM Elberion's Council of Thieves Discussion, by GM Elberion

Dm Zyren's Heart of Runes, by Heavy Harry

GM Elberion's Council Of Thieves, by GM Elberion

Crimson Throne of Lore, by LoreKeeper

Jörmungandr's Carrion Crown, by Vaghn der Grafft

Zyren's luxurious campfire... this time with marshmallows..., by Zyren Zemerys

Wellards RotRL OOC thread, by Dabbler

Aubrey's Rise of the Runelords campaign, by Illes Elandru

DM Wellards RotRL chapter two... The Skinsaw Murders, by Esteriande d'Litran

Academy of Secrets, by Jorge Hashten

   RSS Recent Posts Facebook Twitter Email
Search
Search this Thread:

Problem Personalizing Download RSS

I recently ordered 01 Blueprints: The Ruined Town PDF

However, when I attempt to personalize the file nothing happens. My other downloads appear to be working fine.

thanks for the help,

Black Baron
Paizo Employee (Customer Service Happiness-Inducement Imp)
Black Baron wrote:

I recently ordered 01 Blueprints: The Ruined Town PDF

However, when I attempt to personalize the file nothing happens. My other downloads appear to be working fine.

thanks for the help,

Black Baron

I apologize for the inconvenience. There is a small problem in one of our servers currently and it it preventing your being able to personalize the file.

We (by which I mean Gary) are working on it currently and you should be able to personalize the file by this evening or tomorrow.

Once again, I apologize for the inconvenience.

thanks,
cos
Paizo Employee (Technical Director)

Black Baron,

The problem has been solved; you may download at your leisure. Sorry for the inconvenience!

Thanks guys.
(Contributor)

Though I know y'all are away from the office for the weekend, I want to report that I am having trouble personalizing my download for Sidetrek Adventure Weekly episode #2. I'll try throughout the weekend and if I am successful I will update this post.
(Contributor)
Daigle wrote:
Though I know y'all are away from the office for the weekend, I want to report that I am having trouble personalizing my download for Sidetrek Adventure Weekly episode #2. I'll try throughout the weekend and if I am successful I will update this post.

It is working now. Thanks to whoever did whatever. We love ya!

My personalization of the new Kobold Guide to Game Design doesn't seem to be taking. When I refresh the assets page, the "Download this file" link is not becoming active. I will try again tomorrow and see how it goes.

Thanks.
Taldor (RPG Superstar 2009 Top 32)

I have the same problem - i tried personalizing another file and it worked fine, but nothing happens when i try to download the KOBOLD Guide
Paizo Employee (PostMonster General)

I think I've fixed the problem with the kobold guide.

That did it. Thank you for the prompt attention!

Paizo / Messageboards / paizo.com / Customer Service / All Messageboards

Want to post a reply? Sign in.

Recent threads in Customer Service

Campaign setting
Last post: by Chris Ballard
Cancel AP sub request
Last post: by Wyrd_Wik


©2002–2012 Paizo Publishing, LLC®. Need help? Email customer.service@paizo.com or call 425-250-0800 Monday–Friday, 10 AM–5 PM Pacific Time. View our privacy policy. Paizo Publishing, LLC, the Paizo golem logo, GameMastery, Pathfinder, Planet Stories, and Undefeated are registered trademarks of Paizo Publishing, LLC, and Pathfinder Roleplaying Game, Pathfinder Campaign Setting, Pathfinder Adventure PathPathfinder Player Companion, Pathfinder Modules, Pathfinder Tales, Pathfinder Society, Pathfinder Battles, PaizoCon, RPG Superstar, The Golem's Got It, Titanic Games, the Titanic logo, and the Planet Stories planet logo are trademarks of Paizo Publishing, LLC. Dungeons & Dragons, Dragon, Dungeon, and Polyhedron are registered trademarks of Wizards of the Coast, Inc., a subsidiary of Hasbro, Inc., and have been used by Paizo Publishing under license. Most product names are trademarks owned or used under license by the companies that publish those products; use of such names without mention of trademark status should not be construed as a challenge to such status.