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I had a death in the family last summer which lead to a rather chaotic six months financially. I appreciated the emails I received from Paizo informing me that some of my subscription orders couldn't be filled. But now all that's resolved. I appreciate the "pending" service you provide but I can't remember how to resubmit the orders. Specifically, I'm interested in order#978661 from July 2008 and order #1048363 from September. Can you resubmit those orders with my regular payment method please?

Paizo Employee (Customer Service Happiness-Inducement Imp)

Lady Aurora wrote:
I had a death in the family last summer which lead to a rather chaotic six months financially. I appreciated the emails I received from Paizo informing me that some of my subscription orders couldn't be filled. But now all that's resolved. I appreciate the "pending" service you provide but I can't remember how to resubmit the orders. Specifically, I'm interested in order#978661 from July 2008 and order #1048363 from September. Can you resubmit those orders with my regular payment method please?

Done! And I'm glad to hear that things are lookin' up! :)

I went ahead and combined the orders to save you some shipping as well. To bring yourself up to date for the rest of them, you can just send us an email to customer.service@paizo.com whenever you're ready to get another shipment. We can also combine the past shipments with your current subscription shipments, if that would make life easier for you. Just let me know!

Thanks,
cos


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