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This order has been pending for several weeks. All the items seem to be available. Any idea when this will get shipped out?

Thanks for your assistance on this.
Paizo Employee (Customer Service Happiness-Inducement Imp)
jwl wrote:

This order has been pending for several weeks. All the items seem to be available. Any idea when this will get shipped out?

Thanks for your assistance on this.

Actually, your order is being held up by the Points of Light book. You have ordered the print edition, and it is no longer available. If you would like, I can either substitute the PDF for the printed version or cancel the item altogether. Then I will be able to ship the remaining items as soon as possible.

I apologize for the inconvenience, and please let me know how you would like to proceed.

Thanks,
cos
Cosmo wrote:
jwl wrote:

This order has been pending for several weeks. All the items seem to be available. Any idea when this will get shipped out?

Thanks for your assistance on this.

Actually, your order is being held up by the Points of Light book. You have ordered the print edition, and it is no longer available. If you would like, I can either substitute the PDF for the printed version or cancel the item altogether. Then I will be able to ship the remaining items as soon as possible.

I apologize for the inconvenience, and please let me know how you would like to proceed.

Thanks,
cos

cos,

Thanks for the quick reply. I didn't realize the Points of Light book was no longer available. I already have the pdf of that (ordered from you by the way), so unless you think it will become available in the next week or so, it would be good to just remove it from the order.
Paizo Employee (Customer Service Happiness-Inducement Imp)

I have canceled the book from your order and we will get the remainder shipped out to you as soon as possible.

thanks,
cos
Cosmo wrote:

I have canceled the book from your order and we will get the remainder shipped out to you as soon as possible.

thanks,
cos

That's great, thanks!


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