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Andoran (RPG Superstar 2011 Top 16)

I'm a victim, too. Paizo Order #935666 just came in, and it had only Pathfinder 9, no Gazetteer. I'm fine with waiting until my next shipment for it to go out.

Osirion (Pathfinder Charter Superscriber; Pathfinder Battles Case Subscriber)

Put me on the list. Order #947022. No Gaz.

(Pathfinder Adventure Path Charter Subscriber; Tales Subscriber)

Oops, just created a new thread.

Add me to the list too please (Gazetteer missing from Order #935404). I'd rather get it sooner than June as well.

(Pathfinder Adventure Path Charter Subscriber; Roleplaying Game, Campaign Setting, Companion, Modules Subscriber; GameMastery Superscriber)

I'm not sure if I'm in this boat myself. According to my order, number 943107, it looks like they were shipped together. If they were packaged together, then I did not receive my Gazetteer either. If not, then I am mistaken.

Osirion (Pathfinder Charter Superscriber; Pathfinder Battles Case Subscriber)

Please add me to the list also. Order #938816 -- received Pathfinder 9, was supposed to have the Gazetteer but it was not present. I would ideally like it as soon as possible, but I'm okay with it going out in the my next subscription shipment.


I made a separate post, but this seems to be a commmon problem. I also did not recieve the Gazeteer with my Pathfinder #9 today, order number #946402. If you guys need someone to hunt down that Gazeteer monster I have a ranger character with all his favored enemy bonuses in Corporate Snafu Monster Types. Just let me know.

Paizo Employee (Customer Service Happiness-Inducement Imp)

I will get everyone down for replacements. :)

Thanks,
cos


Hello,

I received order #947548 and was missing the Gazetteer as well. Please put me on the list. I would prefer to have mine shipped to me as soon as possible, as I would like to make it available to my group and don't have the printer power to get it out to everyone, but I understand if it must be delayed till the next shipment. The service I've received from Paizo thus far has been nothing short of upstanding, so I find it difficult to get angry one way or another.

Thank you for your time,
Philip Coffey

Paizo Employee (Assistant Software Developer)

I just received my subscription order #935313. I too am missing the Gazetteer. Since I have the PDF, I'm not in too much of a rush, so please just put it in with my next subscription shipment. (I'll save Paizo the extra postage). Cos, Corey, thanks in advance.

Paizo Employee (Pathfinder Society Campaign Coordinator)

Order 935847 is also missing the Gazzetter. I did receive the Pathfinder #9 only.

Osirion (Pathfinder Roleplaying Game, Adventure Path Subscriber)

My #9 arrived today, also absent the Gazetteer. Order #938920. Thanks.


Wow seems to have been a hickup this month. My order (945585) arrived yesterday with Pathfinder #9, but no Gazateer. I know Cosmo you'll get to this as soon as you can, and appreciate it.

Kev

(Pathfinder Adventure Path Charter Subscriber; Tales Subscriber)

I'd say, me two, or me three, but we are past that (lol).

I just received order #935585 and the Gazetteer was missing.

-- david
Papa.DRB

ps. Thanks for the outstanding customer service, Cosmo and Corey!


Cosmo wrote:

Given the increasing scope of this mishap, I am going to be bundling the reshipments with future subscription shipments as much as possible from now on. I hope that this (and the fact that you do already have access to the PDF) will be sufficient for everyone.

thanks,
cos

my #9 arrived today, but I'll take an oar please as I'm in this big boat with everyone else, missing my Gazetteer (order #935719) as well.

no problem with shipping with my next subscription installment.

thxs
ERL

Andoran (Paizo Charter Superscriber, Pathfinder Battles Case Subscriber)

I just made the list. Order 935332 arrived this morning with no Gazetteer.

(Pathfinder Adventure Path Charter Subscriber; Roleplaying Game, Campaign Setting, Companion, Modules Subscriber)

Order#935259 arrived with only the Pathfinder#9 and no Gazetteer included in it. So chalk me onto this list.

Andoran (Pathfinder Roleplaying Game, Adventure Path, Campaign Setting, Companion Subscriber)

I'm missing my Gazetteer as well.(Order # 945286)
My PF#9 came but there was no invoice, so it seemed kind of odd.
Sorry to add another post to your list and wish you guys luck with the Gazetteer-eating-monster.

(Pathfinder Adventure Path Charter Subscriber; Roleplaying Game, Campaign Setting, Companion, Modules Subscriber)

Add me to the growing list. No Gaz in order #935177.

Steve


order # 934996 also missing gazetter.

It's a shame I wont be able to show it in print to my players before the semester ends, but since I have the PDF, I'm not heartbroken.

(Pathfinder Adventure Path Charter Subscriber; Campaign Setting, Companion Subscriber)

Order #935440 didn't have my Gazetteer in it. Thanks in advance for your assistance. Feel free to bundle it with my next issue of Pathfinder if that is more convenient.

--Van Butler

Qadira (Paizo Superscriber, Pathfinder Battles Case Subscriber)

ditto to no Gaz just Pathfinder 9, order #945525

Thanks Cos

Osirion (Pathfinder Charter Superscriber)

Skeld wrote:


We need "The Warehouse Monkeys Ate My Gazetteer" t-shirts.

-Skeld

Here Here! I'd buy one too!

Maybe it was goblins masquerading as monkeys!

As a side (main?) note. I didn't get my Gazetteer either (Order #939519). I had another post, but deleted it since i'm adding myself to this one.

(Pathfinder Roleplaying Game, Adventure Path, Campaign Setting, Companion, Battles Case Subscriber)

Put me down to for missing my gaz 938262

Paizo Employee (Customer Service Happiness-Inducement Imp)

Thank you everyone for your patience! Also thank you all for providing your order numbers, as this makes getting your replacements much easier! I have everyone (so far) down for replacements and I will keep checking back on this thread for any further missing Gazetteers.

Once again, thank you all very much for your patience and I apologize for the inconvenience.

thanks,
cos


Cosmo -

I posted upthread, and I think you already got me taken care of, but I did not give you an order #. 935455

So now I have. Sorry if it is too late to be of any use.

(Former Customer Service Czarina)

DeadDMWalking wrote:

Cosmo -

I posted upthread, and I think you already got me taken care of, but I did not give you an order #. 935455

So now I have. Sorry if it is too late to be of any use.

We appreciate the heads up, but you were taken care of up thread without the order number. Yes, ladies and gents, Cosmo IS that awesome when it comes to serving you.

(Pathfinder Charter Superscriber)

Order #935616. Same thing - PF9, minus Gazetteer.

Paizo Employee (Customer Service Happiness-Inducement Imp)

Nivek wrote:

Order #935616. Same thing - PF9, minus Gazetteer.

I will get a copy in with your next subscription shipment.

Thanks,
cos

(Pathfinder Charter Superscriber)

Cosmo wrote:
Nivek wrote:

Order #935616. Same thing - PF9, minus Gazetteer.

I will get a copy in with your next subscription shipment.

Thanks,
cos

Thanks Cosmo! (just noticed that having this avatar makes me look angry & being terse above didn't help... ;^)

I just checked my SideCart & it looks like you put in another copy of PF9. Sorry if I was unclear - I got PF9 today, just not the Gaz. Don't want y'all sending the wrong one.

Thanks a lot! Sorry for the problems.

ktm


As I just discovered, my order got caught in this as well. No Gazetteer. :( Please help my poor lost characters find their way home. :) Order #935674. Thank you!

Paizo Employee (Customer Service Happiness-Inducement Imp)

Nivek wrote:


Thanks Cosmo! (just noticed that having this avatar makes me look angry & being terse above didn't help... ;^)

I just checked my SideCart & it looks like you put in another copy of PF9. Sorry if I was unclear - I got PF9 today, just not the Gaz. Don't want y'all sending the wrong one.

Thanks a lot! Sorry for the problems.

ktm

Wha...?

::Checks::

D'OH!

::Fixes previous mistake::

Whatever do you mean?!? I never made any mistake! If you check, you will see that the proper book is exactly where it belongs in your sidecart!

It has always been there. Of course!

:)


Cosmo,
I noticed this thread after I started a new thread about my missing Gazetteer. Sorry about that.
Can you send one out? I have the PDF so there is no immediate rush. If it is easier to add it to my next shipment that is fine as well.

Thx Mike

(Pathfinder Charter Superscriber)

Wha...?

::Checks::

D'OH!

::Fixes previous mistake::

Whatever do you mean?!? I never made any mistake! If you check, you will see that the proper book is exactly where it belongs in your sidecart!

It has always been there. Of course!

:)

Yep, everythings happy now! I must have been hallucinating, I guess!

Hmm...in (Net)hack, it says "Everything is so cosmic" when you start hallucinating. Cosmo. Cosmic. Hmm...

;^)

Thanks Cosmo!

(Pathfinder Adventure Path Subscriber)

Cosmo,

Me too. Order 935316 arrived, containing Pathfinder 9, but no Gazeteer.

Thanks for your help.
- Patrick


My copy of the Gazetteer was also not included the shipment I received... Order Number 943191.

Thanks!


I too appear to missing the Gazetteer. I didn't realize I was missing it until I saw that it was out on the Paizo blog and looked at my subscription to see that the next thing I was getting was the guide to Darkmoon Vale. You can send it with the next shipment coming to me.

Taldor (Pathfinder Charter Superscriber; Pathfinder Battles Case Subscriber)

Same thing, order #935625.

Osirion (Paizo Superscriber, Pathfinder Battles Case Subscriber)

Cosmo,

Please add my name to the list of those who did not get the Gazetteer. My order number is 935389.

Thank you

Paizo Employee (Customer Service Happiness-Inducement Imp)

All above posters have been set up to get your Gazetteers with your next subscription shipment. Thank you all, once again, for your patience and I apologize (again) for the inconvenience. :)

Thanks,
cos

(Pathfinder Adventure Path Charter Subscriber)

I haven't received the Gazetteer either but it seems this is a problem associated with combined orders. My Gazetteer order is #578774 and the PF#9 order is #931019 (haven't received that yet either). Maybe mine is just taking a long time to get here (which is par for the course in Canada). I don't want to miss the boat on replacements but if this is just a slow shipment I should probably wait another week before I get too worried. If PF#9 comes in without the Gazetteer I'll post again (just call this my paranoia post).

Cheers,
C.

Paizo Employee (Customer Service Happiness-Inducement Imp)

Cernunos wrote:

I haven't received the Gazetteer either but it seems this is a problem associated with combined orders. My Gazetteer order is #578774 and the PF#9 order is #931019 (haven't received that yet either). Maybe mine is just taking a long time to get here (which is par for the course in Canada). I don't want to miss the boat on replacements but if this is just a slow shipment I should probably wait another week before I get too worried. If PF#9 comes in without the Gazetteer I'll post again (just call this my paranoia post).

Cheers,
C.

PARANOIA POST!

...but seriously, this thread is specifically people who had a combined Pathfinder #9 and Gazetteer subscription shipment. If your Gazetteer still has not arrived by the end of next week, please let me know by starting a new thread (so it doesn't get buried in this thread).

Thanks,
cos

(Pathfinder Adventure Path Charter Subscriber)

PARANOIA POST!

Great, now I feel paranoid & silly ;-) I have to laugh, my expectation of receiving a Paizo products turns me into something akin to a five year old on X-Mas eve.

...but seriously, this thread is specifically people who had a combined Pathfinder #9 and Gazetteer subscription shipment. If your Gazetteer still has not arrived by the end of next week, please let me know by starting a new thread (so it doesn't get buried in this thread).

That’s cool, thanks!

C.

(Pathfinder Adventure Path Subscriber)

I think you are sending me two replacement gazetters now. It looks like one will be sent with orders 946742 and 951972.

Not that I mind, but my conscious can be a pest.


I'm sorry to be a bother, but I am missing my Gazetteer as well, order number #946229.


I am also missing my Pathfinder Chronicles Gazetteer from Order #947868.

I only received Pathfinder #9—Curse of the Crimson Throne Chapter 3: "Escape from Old Korvosa

Paizo Employee (Customer Service Happiness-Inducement Imp)

Mo,

Thanks for th notification. I have canceled one of them.

:)

Cloakedchaos & Fiendish,

I have set you guys to get replacements with your next subscription shipment.

Thanks,
cos

Qadira (Pathfinder Adventure Path Charter Subscriber; Roleplaying Game, Campaign Setting, Companion, Battles Case Subscriber)

In a new twist on the Missing Gazetteer issue, I received a copy of the Player's Guide to Korvosa in place of the gaz in my shipment. :)

The order was #935618. What should I do with the extra player's guide?


Cosmo wrote:

JSL, Guppy Keelhaul, Dreamweaver, Fatespinner, Dr. Skull, Nathan Nasif , Hamdir Redaxe,

Your missing copies of the Gazetteer are on their way.

Gazetteer received today in good condition and with a pack of Item Cards to boot! Thank you very much for the quick response!


Sorry Cos,

I'm late to the party, but I'm another who was missing my Gazeteer from Order #943792. I received only PF #9 in the envelope.

Thanks for your attention,
Malvoisin

edit: I missed the request for a new thread above, sorry! Ah well, I'll just fire off an e-mail to customer service to be safe.


Hey Cosmo;

I have also not received my Pathfinder Gazeteer, scheduled to ship with order 945353. Shipping the replacement with a future order is just fine with me. Thanks for your great service as always, Cos. :)

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