Pathfinder Card Game New Core Set- duplicate pack of cards


Customer Service


Hello,

Hoping you can help, as I have not received a reply to my email request.
I purchased the Pathfinder Card Game Core set a couple of weeks ago, and after playing through the introductory scenario using the “open me first” card pack I discovered there was an identical second pack also marked “open me first”. I am now missing about 110 cards and unable to play any further than that introductory scenario. I hope this can be resolved quickly, because at present I have nothing but an expensive collection of unusable cards!

Stephen

Customer Service Representative

Hello Stephen,

We can replace the deck of cards that you are missing. Do you have any idea what pack of cards is missing from your game? You can find the card list on the Core Set's product page. If you can give me an idea of which cards you are missing, I can likely surmise which pack of cards we need to replace for you. Thank you!


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Sam Phelan wrote:

Hello Stephen,

We can replace the deck of cards that you are missing. Do you have any idea what pack of cards is missing from your game? You can find the card list on the Core Set's product page. If you can give me an idea of which cards you are missing, I can likely surmise which pack of cards we need to replace for you. Thank you!

Hello Sam,

This is not the complete list, but the cards I am missing include the following:-

Character cards:
Ezren
Fumbus
Harsk
Kyra
Lem
Merisiel
Seelah
Valeros

I am also missing all of the location cards except campsite, caravan and trail and all of the proxies except A1 and A2

This should be enough to identify the missing pack, however if you need a full list of the missing cards please let me know and I can send that.

Thanks

Stephen

Customer Service Representative

Hello S B 928,

There is a card pack that has Ezren on the front, so I'm betting that's the one you're missing. I will set up a replacement order for the card pack. Please ensure that the shipping address on your account is up to date, and let us know if this needs to be updated. If you have any questions or concerns, please let us know. Thank you!


Sam Phelan wrote:

Hello S B 928,

There is a card pack that has Ezren on the front, so I'm betting that's the one you're missing. I will set up a replacement order for the card pack. Please ensure that the shipping address on your account is up to date, and let us know if this needs to be updated. If you have any questions or concerns, please let us know. Thank you!

Thanks Sam, my shipping address is up to date.


S B 928 wrote:
Sam Phelan wrote:

Hello S B 928,

There is a card pack that has Ezren on the front, so I'm betting that's the one you're missing. I will set up a replacement order for the card pack. Please ensure that the shipping address on your account is up to date, and let us know if this needs to be updated. If you have any questions or concerns, please let us know. Thank you!

Thanks Sam, my shipping address is up to date.

Thanks so much for your help Sam, the cards arrived today, and were indeed the ones I was missing! Can finally play past the intro scenario!

Stephen

Customer Service Representative

I'm glad to hear it. Enjoy!

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