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January is going to be an exciting month as we roll out and ship the first item in the Pathfinder Battles subscription!
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Here is a break down of the January subscriptions:
Early January
Pathfinder Battles: Heroes & Monsters
This only applies to Battles subscribers who have chosen to "Never Hold Anything" for their subscription shipping option.
We will be setting up Battles Subscription orders on Tuesday, January 3rd! This process sets up an order with the subscription items (Heros & Monsters case plus Black Dragon booster) as well as any items in your sidecart that are ready to be shipped and authorizes the payment method. When our system has set up your order it will automatically generate an email to you saying "In the next week or so, we're expecting to ship <insert name of product>, the next volume of your subscription." That email will also indicate if we had any problems authorizing your payment method. You will receive your Encounter Pack discount code(s) in the shipping confirmation email when we ship your case(s) of miniatures.
We estimate to begin shipping the Battles cases on Wednesday January 4th for customers with just a Battles subscription or who have set their subscriptions to "Never hold anything"
If you have items in your sidecart that are ready to ship, they will be processed with this Battles subscription shipment. If you need to change your address, payment method or add/cancel additional items we recommend you do this as soon as possible. When your subscription order is generated by our system please make sure any changes to your address or payment method, have been applied to BOTH the pending order and your subscription(s).
Mid January
Adventure Path: #53 Jade Regent 5/6: Tide of Honor
Player Companion: Dragon Empires Primer
Campaign Setting: Jade Regent Poster Map Folio
Module: Ruby Phoenix Tournament
Maps: Flip-Mat Pirate Ship
Cards: Plot Twist: Flashback
Planet Stories: Chalice of Death
If you have any of the above subscriptions we estimate setting up January subscriptions orders on Thursday, January 12th. This process sets up an order with all of the January subscription items as well as any items in your sidecart that are ready to be shipped, and authorizes the payment method. When our system has set up your order it will automatically generate an email to you saying "In the next week or so, we're expecting to ship <insert name of product>, the next volume of your subscription." That email will also indicate if we had any problems authorizing your payment method. If you need to change your address, payment method or add/cancel additional items we recommend you do this as soon as possible.
You should note, any pending transactions you see on your payment method are not actual charges, just authorizations. Most banks list these authorizations as pending transactions and often subtract the amount from your available balance, however, we do not charge your payment method and grant your free subscriber PDF(s) until your order actually ships.
We estimate that we will begin shipping out January subscription orders Tuesday, January 17th and hopefully wrap up by Friday January 20th.
If you need to change your address, payment method or add/cancel additional items we recommend you do this as soon as possible. If your subscription order has already been generated by our system, you'll want to make sure that address/payment method changes have applied to BOTH the order and the subscription(s). You will also want to add items directly to the pending order (rather than the sidecart).
Please note when adding items to pending orders: items listed as "will ship from warehouse in 2-6 days" will not delay your subscription order; items with longer "will ship..." estimates mean we have to get that item from our distributor and if you add it to your pending order, it will delay the pending order until it arrives at the warehouse.
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I added the following note for those subscribing to JUST the Battles line or who have set their subscriptions to "Never Hold Anything"
We estimate to begin shipping the Battles cases on Wednesday January 4th for customers with just a Battles subscription or who have set their subscriptions to "Never hold anything"
Since this is our first Battles subscription run, we are not sure how long it will take us from when we start the shipping process on Wednesday.
Sara?
Something wierd happened today. I had put in the subscription order awhile back, but today, it told me I had to add something to my cart to complete it, not sure why. Now the black dragon (which was showing up before in my subscription list) is not doing so anymore. Nor will it let me add it back in. :( I'm a very sad panda now, as I was really looking forward to the black dragon. :( :(
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Sara?
Something wierd happened today. I had put in the subscription order awhile back, but today, it told me I had to add something to my cart to complete it, not sure why. Now the black dragon (which was showing up before in my subscription list) is not doing so anymore. Nor will it let me add it back in. :( I'm a very sad panda now, as I was really looking forward to the black dragon. :( :(
Looks like the system had a hiccup. Fixing your subscription so you get the case and black dragon.
Thanks Sara!
EDIT : Don't see it yet, but I assume it'll take awhile. As fast as you are Sara, I'm betting it's the system holding it up. :)
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Thanks Sara!
EDIT : Don't see it yet, but I assume it'll take awhile. As fast as you are Sara, I'm betting it's the system holding it up. :)
You should see the case and black dragon as shipping with your flip mat. We estimate to process those orders on Thursday the 12th and shipping between Tuesday the 17th and (hopefully) Friday the 20th).
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Just a reminder to Battles subscribers who have set their subscriptions to "Never Hold Anything":
We are planning to begin shipment of Battles subscriptions that are set to Never Hold Anything, TODAY, January 4th. Please contact customer service immediately via email, messageboard or phone if you have any changes you need to make. We cannot guarantee the change can be made once we begin shipping but we will do our best to try!
The only weird thing I see is that in my pending orders it shows two single 1x cases of Battles minis, rather than 2x.
I *should* have a double subscription. Do I? Can you double-check for me?
Thank you very very much :)
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The only weird thing I see is that in my pending orders it shows two single 1x cases of Battles minis, rather than 2x.
I *should* have a double subscription. Do I? Can you double-check for me?
Thank you very very much :)
You do! If you take a look at your My Subscriptions page you should see two cases listed. Note, yours are on two separate lines rather than one line x2.
You do! If you take a look at your My Subscriptions page you should see two cases listed. Note, yours are on two separate lines rather than one line x2.The only weird thing I see is that in my pending orders it shows two single 1x cases of Battles minis, rather than 2x.
I *should* have a double subscription. Do I? Can you double-check for me?
Thank you very very much :)
Gotta love those customer carebears, they're the best :)
Should I be worried if I don't see an authorization against my account yet?
Just got my authorization! Hurrah! Really looking forward to seeing those miniatures that are busting my bank account.
I am loathe to ask this....but is the impending winter storm about to hit Paizo's neck of the woods something we should be worried about as far as orders shipping this week?
Many thanks (as always) for the heads-up (^.^)
Your Friendly Neighborhood Dalesman
"Bringing Big D**n Justice to the Bad Guys Since 1369 DR"
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Yeah, we might be able to run labels today, in which case some people (the orders that can go through our automated process) will see their PDFs come through. However, most of our shipping department had to skeedaddle to be able to get home safely so likely most subs won't see the shipping notice until the end of this week or possibly the week after.
I approve of running the labels today, especially if mine is in it.
Also NATURE!!!!!!! :shake fist:
The fates seem to be conspiring against this particular AP book.
Thanks for the update, Sara Marie. And well-wishes for everybody out there to stay safe. :)
Your Friendly Neighborhood Dalesman
"Bringing Big D**n Justice to the Bad Guys Since 1369 DR"
Hey Paizo, can you have a Druid send that snow out my way where we need it for our skiing-based winter economic well-being? That way we finally get the snow we need, and you guys can process the subscriptions.
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So Robot Chris is here and processing labels, which means some subscribers will see the charge finalized and get the PDFs and a email notification saying "...is expected to ship from the Paizo warehouse by Friday, January 20." Note however that due to the weather, some/many (depending on when the snow clears up) of these packages may not go out until next week.
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So Robot Chris is here and processing labels, which means some subscribers will see the charge finalized and get the PDFs and a email notification saying "...is expected to ship from the Paizo warehouse by Friday, January 20." Note however that due to the weather, some/many (depending on when the snow clears up) of these packages may not go out until next week.
Fine by me, I would just be happy to get the PDF's even if it is not mailed till next week.
Also thanks to all of you that walked, skied, used a dog sled pulled by snow bunnies, or rode polar bears to work today to do that.
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Also thanks to all of you that walked, skied, used a dog sled pulled by snow bunnies, or rode polar bears to work today to do that.OMG I should totally have hooked up the cats to a sled!
Update: I conferred with the cats this morning about getting them hitched up to a sled but they were less than enthusiastic. Walking was interesting as the freezing hail/snow mix left a fun crunchy coating of ice over everything.
Yeah, I am still awaiting items I ordered on Black Friday to show up. I tagged them to ship with my Dec. subscription. Not really a huge deal anymore though as I am not running Jade Reagent, and my Kingmaker group TPKed, which killed the need for one of the minis and map folio, haha. Will just have to wait till mother nature settles down out that way, we've been pretty lucky so far in Pennsylvania this year. Hope everything clears up for you soon.
Awesome! Thanks for the update.
Just curious...does Paizo plan on releasing an epic level rule book?
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We estimate to be completely caught up by Friday.
Just wondering if everything is still on target to get caught up today? Last time an order of mine ran late it was because something was wrong with it, but I know this time you have the snowpocolypse, and probably a few Ice Demons wandering around the warehouse, but I thought I would poke none the less?
(order #1933007)