Treppa |
We're back now. The cable company had somehow completely separated internet and TV accounts and not allowed payment to flow between them. So TV was fully (and over-) paid but internet was delinquent, yet all the checks against the main account showed everything was paid.
Took them about 24 hours to figure it all out and connect the accounts properly. No idea what happened. They had to do special things because they couldn't connect the accounts while one was delinquent, yet my housemate had no way to access the delinquent one to pay.
Fun times! I wasn't optimistic about their ability to fix this in a timely fashion, especially when they said we'd have to wait 24 hours between attempts to see if it took. -_-
She got a good CS rep today who stayed on the phone and conferenced in other departments until everything was fixed. Luck of the draw.
Tilnar |
Yay for *good* CS reps (and especially the return of Treppa).
I've had a similar issue in the past - actually slightly worse - the company was misapplying my automatic withdrawal --- so I was being shown as delinquent and "cut off" when they'd been taking money from my account on a monthly basis.
Had to get them to figure it out, show them my account statements, have them find and apply the payments correctly (and then apply them retroactively to my account, contact the credit agencies to explain their mistakes, and then stop the auto-withdrawals, because, um, no.
Treppa |
Right? When they hose up stuff internally, it's a helpless feeling. No point letting them hit your credit record with their own screwups.
Turns out they are retiring the TV service we use, so we have to look for options. I'm thinking streaming YouTube might be our best bet. We already have streaming devices for the TVs. I wonder if the accounts got separated in preparation for dropping that service -- and how many other accounts might have been hit. Oh well, their problem.
My housie got the CS rep's name and employee number and sent a thank you/commendation email to the company. :)
Ragadolf |
UGH! Sorry to hear about that stupid mess up Treppa!
So glad you found the (probably ONE & ONLY) intelligent and nice guy in the entire call center to help fix it. (And Same for you Tilnar!) ;P
More and more it is proven,... they just dont care! (Except for your MONEY!) :P
I quit Cox after years because they just kept jacking up the prices, but keep giving NEW customers great deals. :( Now LUS fiber (the local company) is starting to try and do the same thing.
Um,... NO!
My Security company jacked up my price by $10 this month. I called them soon as I opened the bill and asked (politely) WTF?
The (admittedly nice) person on the other end looked, and looked, talked to her supervisor, and admitted that she couldnt find the reason for the price hike in the system or on my record. So she fixed it.
They were just gonna jack up my rate and if I didn't noticed and complain, just let me pay more for no reason! Oh HECK no! O_o
Regarding cable or streaming, I know teachers at university (who ALL make mucho more $$$ than I do!) Who only pay for internet, no phone (because they all have cells) and no cable, they just pay for the streaming services they want, and use an antenna for the local news.
Sometimes I wonder if I wouldn't save money doing it too? But Honestly I like the 'cable' system, ...
,...and really I'm just too LAZY to do all the math involved to see if it would save $ or cost the same or more. ;P
Treppa |
The TV service is still out and they are discontinuing it, so I'm comparing streaming plans right now. They certainly look better than dedicated television service, even if local station access is awkward. Might go with Sling and a Tivo dongle for my housemate. That way, her TV would have local stations and her remote would have number buttons. She's legally blind, and has a tough time navigating the tiny Fire controller. I can tap in with my Fire or Xbone.
Disney+ is on my radar for March, once Falcon and Winter Soldier hits. I'll have a lot of catching up to do. I mean, who besides me has never seen Frozen?
Tilnar |
The TV service is still out and they are discontinuing it, so I'm comparing streaming plans right now. They certainly look better than dedicated television service, even if local station access is awkward. Might go with Sling and a Tivo dongle for my housemate. That way, her TV would have local stations and her remote would have number buttons. She's legally blind, and has a tough time navigating the tiny Fire controller. I can tap in with my Fire or Xbone.
Disney+ is on my radar for March, once Falcon and Winter Soldier hits. I'll have a lot of catching up to do. I mean, who besides me has never seen Frozen?
My ISP offers a television service over IP -- been eyeing it as the cable company keeps raising rates - but I'm a little worried about it, honestly (especially at high peak times when the internet speeds can drop off a fair bit) -- and if you build a package with content, it's not the massive savings it would be otherwise.
Like Rags, I was once a loyal customer bundling everything with them, but I got sick of needing to threaten to leave and spending an hour on the phone with retention to fight my way into a deal maybe almost as good a their deals for new customers - so I've peeled away cells and internet, saving a getting better packages in both cases.
I do however think that the new model where everyone makes a streaming service isn't sustainable - I'm guessing a lot of households will just do "binge-and-switch", and there's a reason that piracy is making a comeback. I mean, I needed to be talked into not cancelling Netflix after the most recent increase.
Also, you're not the only person in the world to not have seen Frozen. There are still a few coma patients. ;P
Ragadolf |
LOL!
Yeah, I saw an episode of 'Least I could do' webcomic (MAN I need to catch up on all of those!) where he rambled off the name of EVERY single streaming service provider (including a few I hadn't heard of yet) and then complained,
"Congratulations to all of you. We've rediscovered cable!" ;P
I have to agree with you Tilnar. I think there is plenty of room in the world for a couple of streaming services, or so. But EVERYONE is hopping on that already crowded bandwagon. It's already starting to make COX look affordable! ;P
I mean, I have Netflix, Disney+ (which was a gift that I am not yet having to pay for), and I picked up Amazon Streaming during the Christmas fiasco, erm, rush, because I wanted to use the 'free shipping' and I figured I'd give all the other services a try. I have looked at the selection on Amazon and do see a few things I want to watch, but have not yet watched ANYTHING on that service yet. :P
And yeah, Netflix is pulling a 'COX' and raising their rates WAY too often. >8(
I thin if you pick the one (or two!) services that has the shows you most want (or at least are most likely) to watch, you'll be OK. Otherwise,... :P
Nope. Coma patients have all seen Frozen. I promise it's been on their hospital TV at least once. ;P
To have not already seen Frozen you'd have to be,... DEAD! 8O
DUN DUN DUUUUUUUNNNNNNN!
;P
Tilnar |
Rags, I'll recommend Bosch on Amazon (not that I've been borrowing my mom's Prime password.. ;) -- assuming you're into the gritty detective genre (they do a good job of blending and modernizing Connelly's novels -- plus Titus Weaver's just awesome)
Honestly, I was super-excited about the Dinsey back-catalogue on Plus - figured I'd go back and re-watch Gargoyles, at least - but I only got maybe half-a-season in. Not that it wasn't good (though I do confess I'm having trouble with the voices, now. Thanks to my daughter being in love with the Princess and the Frog, I can't hear Goliath, he's Dr. Facilier the Shadowman.) I also didn't even start a rewatch of the X-Men animated from the 90s. I think, in part, it's that my willingness to give up my time to consume something is pretty low - by which I mean, if I can't watch it with the wife because she's not interested, I pretty much don't -- would generally rather spend the "me only" time playing video games.
...or plotting evil things to inflict on Shadowrunners.
So, I've still not watched Bandersnatch, took a long time before I watched the last season of Black Mirror at all, and I've still not seen one of the amazing/good/woo Cumberbatch Sherlock-s.
Ragadolf |
Oh, Goliath is Shadowman? Awesome! ;P
I've heard about Bandersnatch/Black mirror/etc (apparently all of the seasons are not actually connected? each season is its own storyline? With different characters?)
I'll have to check out Bosch.
(Meaning that I'll add it to my already too-many-to-ever-actually-get-to-watch-before-I-die-list)
;P
I'm lucky that my wife shares enough of my interests that we enjoy watching many shows together (INCLUDING Mandolorian and Wandavision!) :)
And while I would LIKE to play far more video games than I do, I have to know that I have 'enough' time to be able to dedicate to a decent playing session first, and it just usually ends up being easier to watch another show on cable/Netflix/Disney+/PC websites. ;P
Tilnar |
My wife's a morning person, so she's early to bed in a way that I'm not (wired nocturnal), so I get like 60-120 minutes of "me" time most nights -- so it's lots of time to power up the PlayStation.
[On the plus side, wife watches MCU stuff, so that's got WandaVision at least...]
Each episode of Black Mirror is its own story - it's an anthology of "near future" sci-fi -- or, often, the implications of current trends dialed up to 11 (or how we'd interact with a new piece of tech that allows us to go a little farther than we can go now) -- some are awesome and amazing, some... less so. I've heard a lot of people say that the point of the show is "technology bad", but I generally reject that take (especially since one of the episodes is super positive and uplifting -- though only one, really).
Ragadolf |
Curious,. So which of the seasons/shows of Black Mirror are 'the best' or at least 'the most interesting'?
Yah My wife is not really a nerd, but she enjoys my type of stuff that she enjoys watching (most of) it all with me. I stomach as many girly-mushy-movies as I can for her sake, (some are ok, others less so) And she likes some things that I do too, which surprises me.
(Examples, She actually LIKED the movie 'Mr & Mrs Smith', a lot. And the 'National Treasure' movies. So we do like some of the same stuff.)
My wife is not nocturnal, OR a morning person. When I first married her she would turn into a pumpkin at 10pm sharp. She's gotten better as we get older (mainly because she has little choice. If she wants to get her work done she has to stay up late to do it.)
Lets just say that we both enjoyed our 'forced to work from home time', which allowed us to sleep in much later than normal work hours, WAAAAAAAAY too much! :)
Tilnar |
Now, now, we can't conflate the real (formerly) living St. Brigid with the goddess.
Setting aside that the Church certainly did it's very best to do just that for a few centuries, of course.
Treppa |
Now, now, we can't conflate the real (formerly) living St. Brigid with the goddess.
Setting aside that the Church certainly did it's very best to do just that for a few centuries, of course.
Oh, don't say that. Thinking of Brigid as a saint is the only way Sal can reconcile Kenneth's job. Of course, it's kind of backwards to her now... she is considering that the saints might be old gods or goddesses as well as the devout who were granted some divine benifits (like her?).
Tilnar |
I don't know.
Being animated by necrotic energies just seems less than ideal, and it seems based on the available case studies, those necrotic energies have a pretty severe negative impact on one's mental state. And, in some cases, it doesn't even seem to prevent ongoing rot - and that can't be healthy.
Personally, I like the whole firing neurons thing. Though that might be in part because it enables a bit of hedonism. ;)
Seriously, being dead is only good for tax purposes.
Unless.. wait... Treppa, you didn't already do it, did you? I mean, you haven't seen Frozen!
Ragadolf |
Hi all!
FYI, this coming Tuesday, June 1, is my wedding anniversary.
(25 years my wife has put up with me. She deserves a medal or something.) ;P
But since i am WORKING this Tuesday, I will be taking my wife to a B&B to celebrate this weekend. After that I will be doing a week-long dance show, SO during the week I will be checking (occasionally) when able but will not be posting much for the next week.
Just another 'I'm not gone just busy' note from your local Wizzie. :)
Have a great Memorial Day!