Order 4774529


Customer Service

Grand Lodge

Hi

I ordered 'Pathfinder - Spiral of Bones #1' (together with a comics subscription) on March 21st, and there were some issues with payment that should be in order now.

However, now I've received 'Pathfinder - Spiral of Bones #2', and my first order (Order 4774529) is still pending.
I've already written an email a little while ago, but I've heard nothing.

Am I to make another order, or is the pending still "on"?

Hope you can help.

-Nikolaj

Customer Service Representative

Hello Dandelo,

It looks like this order got stuck due to a technical issue. I have manually put it on a pick list to be shipped out form the warehouse shortly. You will receive a shipping confirmation email in the next day or two when the order ships. Thank you for contacting us about this! If you have any questions or concerns, please let me know.

Grand Lodge

Sam Phelan wrote:

Hello Dandelo,

It looks like this order got stuck due to a technical issue. I have manually put it on a pick list to be shipped out form the warehouse shortly. You will receive a shipping confirmation email in the next day or two when the order ships. Thank you for contacting us about this! If you have any questions or concerns, please let me know.

Thank you! Just got my confirmation email, so it's all good!

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