Order 3642451


Customer Service


I would like to ask why my subscription for the Hell's Rebels Adventure Path hasn't been sent yet, I've had book one (97), and book three (99) but i'm still waiting for book two (98). According to the order it hasn't been sent yet. Would it be possible to see why it hasn't been sent. Also Fane of the Fallen on the same order has been on order for over a year and half, you can cancel it as I have bought it elsewhere.

Customer Service Representative

Hello Infernal Reaper,

It looks like the subscription orders were being generated to that order because it was an open order waiting for Fane of the Fallen. Adventure Path 98 was confused about whether it needed to ship out or not because the rest of the order had shipped. I have moved it out into it's own order and am getting in under way right away. You will be receiving an email confirmation. I have also cancelled the Fane of the Fallen. We don't charge for orders until they ship so you have not been charged for it.

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